Support Software

Charanjit Singh Doel

Skills

LANGUAGES:

XML, C++, Java, Perl, HTML, JavaScript, Python Windows PowerShell, Visual Basic, C#, willing and able to quickly learn more.

SOFTWARE & SERVICES:

Windows Clustering, salesforce, ServiceNow, VMware (workstation, ESX, ESXi, vCenter, vSphere), Hyper-V, Visual Studio 06-2010, AutoCAD, Microsoft Office, experience with many other words processing programs, graphics & animation programs- including Adobe Master Collection, web browsers, Google Apps, most internet/ftp utilities, Social Media. Have an enthusiastic ability to learn almost any computer program within a short period of time.

Operation Systems: Windows 3.x to 8, Server 2008 R2 (Including Core Install), MS-DOS, Free-BSD eager to learn more and any other OS.

Technologies:

TCP/IP, VPN, DSL, LAN, WAN, Firewall Security, DHCP, Dell, Virtualization, RAID, VLAN, ISDN, Netgear, NAT

EDUCATION

2006 to 2010 CSU EASTBAY HAYWARD Hayward, California

Bachelor of Science in Computer Engineering/ Computer Science

2003 to 2006 CONTRA COSTA COLLEGE San Pablo, California

Associates of Science in Computer Engineering/ Computer Science

Certification: N+, and A+

PROFESSIONAL PROFILE

Robust technical background. Enthusiastic, Self-motivated, exceptionally quick learner. Flexible, adept and innovative problem solver.

Able to multi-task across multiple projects and technologies.

Creative and industrious, Thinks outside the box. Strong sense of integrity.

Able to adapt to diverse requirements and situations as necessary. Thrives in paced environment while coordinating several projects on time.

Well- developed verbal and written communication skills.

EXPERIENCE

07/2013- present COMPUCOM Dallas, TX

Field Service Technician

Day to day check on the server network.

Day to day check on the fiber lines make sure it’s not broken

Provided Support and troubleshooting for network related issues (Fiber, CAT5 & CAT6, DHCP, LAN, WAN), Access Points (AP).

Setting up the Command Operations Center which is used by the command staff to perform command and control operations Fiber and Ethernet cabling

Splice Fiber Cables, switchboard connections.

Configured databases and replication to implement standards and ensure reliability. Performed day to day maintenance on mission critical databases form backup productions

12/2012- 07/2013 SAIT SERVICES Roswell, GA

Tech Support (Contracted)

Installed Software (Microsoft SQL, Testing Software, Adobe)

Provided technical expertise on all IT Issues including consolidation, Windows 2000 Server, Windows 2003 Server, Windows 2008 Server, Exchange 2010, SQL 2008 & Network Engineering including LAN/WAN/VPN interconnects.

while Day to day ordering equipment maintaining Disposal

Helping Manger Setup Other Tech Schedules

Keeping track of inventory

Using VPN to help Customer Troubleshoot software

09/2012- 11/2012 CORESTAFF SERVICES San Francisco, CA

Tech Support (Temporary)

Installing Hardware (Routers, Switches and Servers)

Day to day Backup and Restoring

Reimaging Windows using ghost software

Troubleshoot Access Points(AP), POS, DHCP, LAN, WAN

07/2011- 07/2012 COMPUCOM Dallas, TX

Tech Support/ Help Desk Onsite (Contracted)

Installing Hardware (Routers, Switches, Servers, AP(Access Points), Windows PC, POS )

Patch Cat5 cables

Help Troubleshoot Network CAT5 DHCP

Next day onsite help support with new hardware

Decommission of inventory

01/2011- 07/2011 NETVIEW INC Charlotte, NC

Tech Support / Onsite Help Support (Contracted)

Installing Hardware (Routers, Switches, Server, Windows PC)

Day to day Reimaging Windows using ghost software

Decommission and onsite support next day

Helping setup printer on network

Contact this candidate