Junior Business Analyst

PAMI CHOWDHURY

Mob: 408-***-****

Email: ******.*****@*****.***

Summary

Looking to pursue a Career as a Business Analyst, in a fast and challenging environment.

Good knowledge in data and process related requirements gathering, creating and defining core business requirements, business process mapping, identifying process improvement, and communicating business documentation of procedures and needs.

Unique ability to see and understand the 'big picture' and correlate project deliverable impacts to overall company functionality and profitability.

Strong analytical skills - including but not limited to data flow and process mapping, manipulating large amounts of data into meaningful comparisons for benefits comparison and analysis for historical trending/future forecasting.

Ability to learn and understand complex processes, systems, requirements and associated procedures quickly - breaking down systems by function.

Extensive experience of Client Relationship Management and Client Retention with a comprehensive understanding of End-to-End Sales. Adept at Pre-Sales Engagement, Devising and Implementing coherent marketing activities within a demanding environment, deadlines & budgets.

Pursuing MS in Engineering Management from International Technological University’ San Jose 2014-2016

WORK EXPERIENCE:

ZIETA Technologies Pvt. Ltd, Bangalore – India Mar 2011 – Sept 2012

Designation: Account Executive SAP Cloud Computing

Sales Responsibility of SAP-BYD:

•Handling the End-to-End sales of SAP Cloud based solution – BYD (Business by Design).

•Responsible for selling a SAP BYD in the Southern Territory.

•In this capacity, responsible to generate revenue for ZIETA by selling CRM solutions, Identify and Qualify opportunities, execute account strategy and closing the account.

•In addition, responsible to facilitate and maintain successful relationships with ZIETA customers which is measured by their reference ability and customer satisfaction levels.

•Building strong customer relationships by consistently setting realistic expectations in each sales campaign and meeting or exceeding those expectations through successful execution of the ZIETA Customer Engagement Model.

•Maintaining successful business relationships with ZIETA strategic partners.

•Continuously gather knowledge of competitors and how to effectively position SAP solutions against them.

•Provide accurate and timely updates to the customer relationship management forecast pipeline system on an ongoing basis to the management.

ZIETA Technologies Pvt. Ltd, Bangalore – India Mar 2011 – Sept 2012

Designation: Sr. Executive Client Acquisition:

Sales and Marketing Responsibilities of Winshuttle:

•Representing the Organization globally including Supporting Sales activities, Product Marketing, Client Relationship Management and Business Development

•Planning with Management in mobilizing the Sales Executives to meet customer and program needs

•Acting End to End Business Manager in terms of coordination with the Sales and Marketing associates

•Develop Winshuttle positioning and creating awareness through Webinar among SAP Customers that differentiates Winshuttle in the market

•Enabling Sales by communicating the value proposition of Winshuttle

•Develop strategy for demand generation, Sales plan and manage the marketing programs and creating the awareness that drive demand for Winshuttle.

Client facing role:

•Representing the Organization around the globe, which includes all the Eight different Verticals, this includes supporting SAP Sales activities and Client Relationship Management.

•For all the Solutions and Services provided by ZIETA which includes Eight Different Verticals, touching each of the verticals horizontally coordinate with the respective vertical’s Sales and Marketing people to ensure successful sales, relationship management and delivery and providing the consolidated report to the Top Management.

•In addition, responsible to facilitate and maintain successful relationships with ZIETA customers which is measured by their reference ability and customer satisfaction levels.

•Representing ZIETA or offering from ZIETA's side to the client, covers understanding of client's expectations, measuring effectiveness of our people, identifying gaps and putting in place a corrective action plan to bridge these gaps.

•Provide accurate and timely updates to the customer relationship management forecast pipeline system on an ongoing basis to the management.

Cooperp Software Solutions Pvt. Ltd Aug 2010 – Mar 2011

Designation: Client Servicing Executive

•Guiding and managing the overall recruitment, selection, placement, in accordance with proposed client activities.

•End-to-end Recruitment in line with client's perspective and job profiles.

•Managing & driving the warm lead to client conversion.

•Develop strategies and tactics for penetration of new accounts.

•Develop a business plan & sales strategy for the market that ensures attainment of company sales, goals & profitability.

•Upholding Cooperp’s image, professional confidentiality and culture in all Interactions with co-employees and Clients

ACHIEVEMENTS

•Got the opportunity to handle the end-to-end sales of SAP Business ByDesign South Zone.

•Qualified SAP Business ByDesign Sales Executive.

•Introduced a Presentation on Network Security-Implementing a software and hardware synchronized device called “Palladium” and was awarded the “First Prize” on a National Level Symposium held at Hyderabad.”-2009

•Introduced a Presentation on Cryptography to provide network security, and was awarded the “First Prize” on a National Level Symposium held at JNTU Anantapur - 2009

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