Logistics & Customer Service

ALAN RENSHAW

* ******** ****** 204-***-****

Winnipeg Manitoba R2C4V8 acqiew@r.postjobfree.com

SUMMARY

A Logistics professional with experience in wholesale distribution, third party Logistics and warehousing. A broad knowledge of supplier management and the geographical area of Canada specifically Winnipeg. Proven ability to achieve complex objectives through continuous improvement techniques.

EXPERIENCE

BREWERS DISTRIBUTOR LTD., Winnipeg, MB 2009 - 2015

Logistics Coordinator

Directed a team of 24 drivers in a unionized setting with a fleet of 16 trucks. Deployed all inventories in Winnipeg equaling 2000 to 2600 hecto liters daily. Led staffing, productivity, quality and overall departmental performance. Managed vender and shareholder relations as well as multiple projects. Maintained communication flow by conducting daily pre- shift meetings with drivers and attending operation meetings daily with Supervisors and Management.

Optimized equipment management, developing / implementing measurable operation procedures and performance values.

Developed strategies to minimize overtime while increasing customer service and reducing overall expenditures.

Identified opportunities, based on volume and frequency, for freight reduction. This allowed BDL to close on statutory holidays and venders still receiving the product they needed without disrupting service.

Attained full bonus payout for accomplishments in 2013 and 2014.

ALLIED SYSTEMS CANADA, Winnipeg, MB 2003 - 2009

Operations Supervisor

Directed a team of 10 drivers in a unionized setting with a fleet of 5 trucks. Deployed all inventories in Winnipeg equaling millions of dollars of freight daily. Led staffing, productivity, quality and overall departmental performance. Managed vender and automakers’ relations.

Optimized equipment usage and developed / implemented operational procedures and performance measures.

Developed strategies to minimize stock overflow resulting in reduction of overall expenditures.

Provided guidance, coaching and discipline when driver performance was in question.

Setup and maintained a customer service line with other distribution terminals across Canada to ensure the timely delivery of product.

WESMAC INC, Winnipeg, MB

2002 - 2003

Counter Sales

Developed client relations through phone sales and counter sales. Purchased product through vendors/suppliers at lowest possible price point. Shipped and received product as needed.

Developed a solid client base through phone and counter sales.

Promoted to field sales within first 10 months

SCHWAN’S USA LTD, Milwaukee, WI

1999 - 2001

Route Manager

Developed client relations through the marketing of Schwan’s products. Led the re-development of route systems by exceeding productivity, quality and overall performance. Managed the client base with care and respect bringing them back in line with the Schwan’s philosophy.

Refurbished a 10-day route system with a client base of 1250 clients, bringing it back to a profitable margin.

Optimized route management, implementing performance measures based on accountability.

Entered the Bonus program for achieved sales and became part of Schwan’s Mentor Program, training other Sales associates.

SHWAN’S CANADA LTD. Thunder Bay, Ontario 1997 – 1999

Route Manager,

Developed client relations through the marketing of Schwan’s products; led the development of route systems by exceeding productivity, quality and overall performance. Managed the client base through care and respect.

Developed a profitable route system producing $300,000+ sales in first year.

Developed sales techniques increasing profit margin.

Optimized route management, implementing performance measures based on accountability. Entered the top tier bonus program in first year.

BOURKE’S DRUG STORES, Thunder Bay, Ontario

1995 - 1997

Store Manager

Directed a team of 6 employees, responsible for staffing, productivity, quality and overall store appearance and performance.

Enhanced store appearance and shopping environment by re-fitting and merchandising the retail part of the store.

Maintained a positive profit margin.

COMPANY SPONSORED SEMINARS

Workplace Violence and Harassment

How to Deal with Difficult People

WHIMIS

Certified First Aid St Johns Ambulance

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