Customer Service Manager
Resume:
EVANS MAGATI ONDONG’A
Contacts
AREAS OF EXPERTISE
Seasonal dishes
Cooking methods
Implementing recipes
Preparing meals
Food preparation
Contract catering
Baking skills
Food costing
Staff supervision
Working Experience
July 2014 – To date
May 2011 June 2014
Telephone: 042*******
Email: ********@*****.***.**
Skype: evans magati
PERSONAL SUMMARY
I’m a composed, pleasant, helpful and hardworking individual who has a passion for great food and enjoys cooking mouth watering dishes.
I get a real buzz out of working in a busy kitchen, and great pleasure out of seeing happy faces enjoying a good meal that I have cooked.
As a natural leader I am not only able to give orders and delegate tasks, but also able to reliably carry out orders as well.
As an experienced Chef I have a proven track record of making great food that will entice diners and leave them wanting more.
I love the freedom of expression that cooking gives me and I’m willing to work hard to build a career in the culinary world.
Right now I am looking for a suitable position with a company that wants to recruit talented and enthusiastic individuals.
Working at Tedder and Woodroffe Restaurant and Lounge Main Beach.
Working as part of a team of highly motivated Chefs. Responsible for the efficient running of the kitchen area, and directly in charge of the overall preparation of all the food which is served in the dining lounge
Duties:
Cooking up tasty, nutritious and well balanced meals for customers.
.Assisting in the basic preparation of food under the supervision of the Executive Chef.
Deciding on the quantities of food to be cooked and size of portions to be served.
Creating dishes for clients with special dietary or cultural needs.
Maintaining the correct level of fresh, frozen and dried foods in the store room.
Worked as Executive Sous chef at Hotel Polana Serena Mozambique
Ensure that all stations remain stocked before and during the meal period.
Verifies that kitchen staff follows all recipes and portions servings correctly.
Ensure that kitchen, dish, and storage areas clean and organized.
Requisitioning food and supply orders as directed
Receives product by verifying invoice and freshness of merchandise.
Hires and trains employees to company standards.
Sets excellent customer service and work examples
Actively participates as a member of the management team.
Manages staffing levels throughout shift.
Oversees kitchen labour and food cost to budgetary requirements.
Performs additional responsibilities, although not detailed, as requested by the Chef at any time.
October 2009-April 2011
position
September 2007 – September 2009
Position:
April 2004 – To September 2007
Position:
August 2002- March 2003
May 2000-October2000
Professional Qualifications
2008
Lake Victoria Serena Resort ( Pre-opening )
Sous Chef
Adhere to all cost and quality control procedures
Ensure proper receiving and storage of food products
Directing all culinary staff
Planning and directing food production
Making of duty rotas
Menu preparation and presentation
The Address Hotels [ The Montgomery Dubai] ( Pre – opening )
Chef de partie
In charge of the cold section in the Fine dining restaurant under a Michelin star chef Viktor Stampfer-DUBAI
Prepare, cook and serve amuse bouche and cold starters.
Do the ordering of the cold section.
Ensure that cleanliness is up to standard.
Helping the Exec. Sous chef at the pass area when busy sometimes.
Control food wastage in my area.
Supervise on the storage of food items at the correct temperature.
JCC Restaurant
Training Manager & Sous Chef
Menu Preparation and food costing
Teaching and training at the Jubilee school of catering
Organizing for functions and outside catering
Supervising the daily activity in the Kitchen.
Making the college syllabus
YMCA
Worked as a restaurant supervisor coordinating with Exec. Chef in menu Preparation and training of the restaurant staff service procedures.
Taking charge in the absence of the Hostel Manager.
Nairobi Serena Hotel
Had an internship programme as a management trainee in all the hotel departments
Nadia Training Institute
Certificate in HR and Administration skills
1998-2001
Educational background
Other achievements/Awards
Other interests
Personal Details
Referees
Kenya Polytechnic University
Degree/Diploma
Diploma in Catering & Accommodation Technology
Certificate in Food & Beverage Production
Jamhuri High School
Kenya Certificate of Secondary Education (KCSE)
Kenya National Examination Council
Four times Dubai Time out magazine award winner
Cooking, Motivating people, Reading. Travelling. Playing soccer and running, Learning new ideas, Getting acquaintance.
Date of Birth 20th Nov 1976
Marital Status Married
Children: Three
Chef Cosmas Kituku
Executive chef
Kampala Serena Hotel Uganda
Skype: cosmas kituku
Chef Tony Khan
General Manger
Grand Sultan Tea Resort and Golf
+880******** Banghaldesh
Skype: tony khan
Adam Gilbert
Owner and Director
Tedder and Woodroffe Lounge and Dining
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