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Technical Support Sales

Location:
Vail, CO
Posted:
July 01, 2015

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Original resume on Jobvertise

Resume:

Kent Roberg

PO Box ****, Vail, Colorado ***** 970-***-**** acqi73@r.postjobfree.com

www.linkedin.com/in/kentroberg

PROFESSIONAL SUMMARY

Strong and successful operational management of simultaneous and tech-savvy projects and deadlines; Excellent communication skills in both vertical and horizontal teamwork; Creative leadership and tactical ability to collaborate across an organization including Board of Directors, IT, Marketing, and Sales departments; Strategic planning using social media, public relations, and online forums for business development

WORK EXPERIENCE

3/2009 ? Present Fitness and Travel Inc, Avid Searchers

Chief Operating Officer and Partner

● Developed an entire online, e-commerce application on scalable platform within a 6 month timeline

● Managed stakeholder, organizational, and customer requirements through strategic planning and public relations

● Conceptualized promotional routes and marketing to increase web traffic by 200% gains

● Created and solidified strategic political relationships with public and private corporations, i.e, Vail Resorts, Christy Sports, and Taos Ski Valley

● Evaluated trending competitive products to directly target existing regional markets and attract new clientele

● Maximized $300,000 development and advertising budget, becoming debt-free in less than 2 years

10/2007 ? 2/2009 Swift Communications Reno. NV

Director - Internet Ventures

● Redeveloped and relaunched 26 websites targeting specific regional news, recreation and tourism across multi-state channels

● Managed yearly IT Department budget of $1.1 million and pushed online revenues to $5.8 million annually

● Streamlined IT support and ticket work flow thereby increasing problem resolution by 120%

● Negotiated 3rd party product contracts and technical implementation cutting 40% in development costs

● Supervised and mentored a team of 14 technical and business operations members

9/2001 ? 09/2007 Colorado Mountain News Media Vail, CO

Internet Operations Manager

● Implemented online systems for high volume, hourly content updates for daily editorial work flow increasing repeat visitors and time on site by 100%

● Informed newsroom and sales teams on new software and online best practices through workshops and one-on-one training

● Expanded on-site X Games event coverage to include real time updates and video across 5 broadcast markets

● Increased annual revenues by 80% using classified, real estate and display content advertising

● Evaluated industry and readership trends minimizing spending and increasing site usability

08/2000 ? 08/2001 Active Education Golden, CO

Online Learning Course Developer

● Developed interactive learning models for technology courses

● Edited content for XML, DHTML, ASP, .NET and JAVA and LINUX

● Updated courses to remain consistent with software updates

05/98 ? 07/2000 IBM Longmont, CO

Technical Marketing Support

● Beta testing and technical support for Infoprint technology

● Actively supported one to one marketing solutions and data mining strategies

● Demonstrated commercial printing solutions to customers and executive team

● Responsible for hardware and software technical support and troubleshooting

TECHNICAL BACKGROUND

● Agile/Scrum Project Management

● Linux, Apache, MySQL, PHP

● HTML, DHTML, .NET, ASP, Ruby on Rails

● Java, Ajax, JSON

● Cloud Networking solutions

OTHER ACHIEVEMENTS

● Outdoor/Recreation feature writer and columnist: Vail Daily, Vail Alive, Aspen Alive, High Country Golf, Summer Guide Vail, Vail Trail. 2001 - 09.

● 2007 Swift Communications Associated Press Institute Scholarship Winner

● 2005 Swift Communications Associated Press Institute Scholarship Winner

● National Association of Snow Sports Journalists Association (NASJA) member 2001 - 2008

● Editor, Bombay Gin Literary Magazine 1996 - 1998

● Jack Kerouac award winner, Best Short Story 1998

● 2004 Co-Founder for Voices of the Vail Valley Reading Series and Publication

● Snowcat Operator ? Vail Mountain 2010 - 2015

EDUCATIONAL BACKGROUND

Naropa University Boulder, CO

MFA Writing

● Coursework in Writing, Critical Theory, Editing and Literature

Saint John?s University Collegeville, MN

BA English

● Coursework in Literature, Computer Science, Business Management and Environmental Studies

REFERENCES

Available Upon Request

Kent Roberg PO box 3301, Vail, Colorado 81658 970-***-**** acqi73@r.postjobfree.com



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