Customer Service Technician

Kevin Castro

**** ****** *** ******* ****, IL ***33

Phone: 331-***-**** E-Mail: acqi6j@r.postjobfree.com

Certificates

Healthcare Provider

American Heart Association

First Aid CPR AED

American Heart Association

EMT-B

Illinois Department of Public Health

Personal Training Diploma

National Personal Training Institute

Eligible for NASM-CPT

Work Experience

Superior Ambulance Service – Schaumburg, IL June 2014-Present

Basic Emergency Medical Technician

Provide medical care and transportation for a patient at the Emergency Medical Technician (EMT-B) level

Prepare ambulance for station duties

Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials

L.A. Fitness – Hanover Park, IL April 2013-Febuary 2014

Fitness Staff

Provided customer service

Billed members using various computer applications, while managing the front desk

Responsible for up keeping weight room and ensuring safety of all members

Castro’s Dental Technician Lab – Hanover Park, IL January 2010-March 2013

Receptionist

Managed patient profiles

Sterilized dental technician instruments

Maintained lab, up kept inventory, and delivered/picked up dental cases

Education

Diploma in Personal Training Lisle, Illinois January 2015-July 2015

National Personal Training Institute

Certificate in Emergency Medical Technician-B Arlington Heights, Illinois January 2014-May 2014 Northwest Community Hospital Arlington Heights System

High School Diploma Hoffman Estates, Illinois August 2009-May 2013

Hoffman Estates High School

Specialized Skills

Fluent in Spanish and English

Vital Signs and Emergencies

Customer Service

Exemplary coaching skills

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