ETIENNE JOHN
*** ******** ****, ********* ***, Jacksonville, FL 32225
Email: acqhu4@r.postjobfree.com Mobile: 904-***-****; Home: 904-***-****
SUMMARY OF QUALIFICATIONS
Agile, focused and highly organized leader highly adept in all facets of ground and air transportation
Results-oriented leader with demonstrated success in various types of governmental and corporate environments
Multi-lingual professional with over 10 years experience in all facets of screening, security, customer care, training and leadership
Dynamic and team-oriented problem solver with a proven track record of multi-tasking in high pressure situations
PROFESSIONAL EXPERIENCE
Black Car Service/Costal Cab – Jacksonville Beach, FL 2014-2015
High level, premier service airport shuttle provider of passenger transportation.
Owner/Operator (Contractor)
Responsible for utilizing excellent driving skills and utilizing the best judgment and awareness of city routes and safety regulations particularly to airports and hotels
Ensure VIP treatment and the safe, comfortable and timely pick up and transportation of customers; assist with loading and unloading luggage and belongings as well as the customer’s safe entry/departure from the vehicle
Responsible for the safety, maintenance and pristine cleanliness of the vehicle at all times
Work closely with the dispatcher to ensure communication is transmitted accurately; complete timely reports
Responsible for resolving passenger issues or complaints
Aeroteams, Inc. – Jacksonville, FL 2013-2014
Aeroteams’ goal is to provide a highly qualified deployable touch labor team with skilled management to assist in moving aircraft production schedules to the left, while assisting customers needs of added modification programs to core services.
Mechanic
Responsible for determining project requirements, including scope, assembly sequences, required methods and materials
Fabricated or altered parts at construction sites
Northeast Florida Regional Airport – NFRA – St. Augustine, FL 2012
NFRA is owned and operated by the St. Augustine-St. Johns County Airport Authority and is centered in a gateway market of 4.4 million passengers within a two hour drive to the facility.
Airport Operations Management Intern
Gathered and organized airport operations daily inspection reports and logged entries
Analyzed and reviewed operational and activity reports and prepared a presentation of the 2012 Airport Sustainability Report Card to the Department of Transportation, Federal Aviation Authority and Department of Defense for the Airport Authority’s annual meeting resulting in the airport passing
Co-facilitated meetings with airport staff, engineers and Department of Transportation staff
United States Army 2005-2012
10th Battalion – 108th Division – Jacksonville, FL
To provide professionally trained and ready drill sergeants, instructors, leader trainers, and command and control expertise to conduct initial military training and foreign military training.
Supply Sergeant
Responsible for shipping, receiving, storage and issuing of policies and procedures for medical and food supplies
Accountable for the successful movement, storage and maintenance of ammunition storage spaces
Tracked, inspected and issued reports for changes to material condition status reports; maintained records for lost, damaged and destroyed inventory
Posted all movement transactions to organization and installation’s property databases and supporting transaction files
Responsible for the leadership and mentoring of one employee
Bravo Company 126 – Germany – Deployed to Iraq
Team Leader/Security Operations
Responsible for government equipment valued in excess of $2mm
Protected U.S. and Iraq government facilities in hostile territory
Provided security for U.S. personnel and civilians; selected as special security for Iraqi officials
Operated, utilized and trained others on using Army radio/communications systems
Responsible for the leadership and mentoring of four employees
ETIENNE JOHN
445 Monument Road, Apartment 805, Jacksonville, FL 32225
Email: acqhu4@r.postjobfree.com Mobile: 904-***-****; Home: 904-***-****
Super K-Mart – Aurora, CO 2008-2009
Kmart is a mass merchandising company operating a total of 1,221 Kmart stores across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands with 25 Super Centers, averaging 168,000 square feet.
Loss Prevention Security Officer
Responsible for preventing theft and protecting company products facility-wide
Interim team lead for up to 30 employees
Investigated known or suspected internal and external theft and vendor fraud
Monitored closed-circuit television (CCT) resulting in reduced property and financial losses
Maintained documentation and reports on security-related incidents or investigations
Apprehended shoplifters in compliance with legal and company policies and guidelines
Responsible for the functionality of physical security systems such as closed-circuit televisions, alarms, sensor tag systems and locks
Responsible for customer and employee environmental safety; identified and reported concerns
Conducted store audits to identify problem areas and procedural deficiencies
Monitored compliance with standard operating procedures for loss prevention, physical security and risk management
Responsible for the thorough inspection of buildings, equipment and access points to identify security risks
Denver International Airport – Denver, CO 2004-2005
Denver International Airport is the 15th-busiest airport in the world and the fifth-busiest airport in the United States with more than 53 million passengers traveling through the airport each year.
Vendor Screening Security Officer
Screened and searched all airline employees before permitting them to board aircraft
Responsible for the verification of individual’s valid picture identification cards for contracted vending companies
Inspected carry-on items to determine whether items contained objects warranting further investigation
Searched equipment and containers for prohibited items or contraband
Notified security officers and supervisory personnel when actual or potential security breaches occurred
EDUCATION AND PROFESSIONAL TRAINING
Jacksonville University – Jacksonville, FL – Bachelor of Science in Aviation Management/Minor in Business Administration – 2013
Community College of Aurora - Aurora, CO – Associate of the Arts – 2012
U.S. Army Training – Leadership Development; Combat Lifesaving; Alcohol and Drug Abuse Prevention; Infantry; Infrared; Unit Supply Specialist; Suicide Awareness Prevention; Composite Risk Management; Sexual Harassment/Assault Response Prevention; DoD Information Assurance Awareness
TECHNICAL SKILLS
Proficient with all Microsoft Office software; Closed-Circuit Television Security Systems (CCT); two-way radio
PROFESSIONAL AFFILIATIONS AND COMMUNITY SERVICE
Operation New Uniform – Participant and alumni; Wings ‘N Wheels – JAA Volunteer, Parked and directed incoming aircraft during festival; Wounded Warrior Project - Alumni
PROFESSIONAL AWARDS AND RECOGNITION
Army Commendation Medal; Army Good Conduct Medal; National Defense Service Medal; Global War on Terrorism Medal; Iraq Campaign/Overseas Ribbon; Combat Infantryman Badge
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST