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Customer Service Front Desk

Location:
United States
Posted:
June 29, 2015

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Resume:

NATHANIAL G. SMITH

***** ********* **. ******** **. 72120 501-***-**** acqhtk@r.postjobfree.com

SUMMARY

IN 2008 I became an Eagle Scout in the Boy Scouts of America. I am also a Vigil Honor member in the Order of the Arrow, and a Recipient of the Founders Award. All three are the highest achievements in the Boy Scouts of America as well as the Order of the Arrow. I have been in the Hospitality program at Arkansas Hospitality and Culinary Arts Institute. Being in Scouts taught me how to be a good person with good morals and work ethic. It also taught me how to be a leader and handle different situations as well as handle multiple kids at one time. I have been in charge of cub scout units and keeping them under control, as well as Vacation Bible School groups. I have a great outgoing personality and I know how to keep a smile on my face even when having bad days, as well as knowing when to be serious and when to be joking around.

EXPERIENCE

05/31/08-10/01/10

Park Employee, Gator Park

My job title consisted of customer service. I also helped in maintaining consumer safety while at the park.

10/08/10-5/31/12

Steward, Pulaski Technical College Finish Line Cafe

At the Finish Line Café my job consisted of washing dishes, checking in inventory, cooking, taking payments from customers.

06/12-07/12

Front Desk, The Legacy Hotel

Making sure all of the guests were taken care of properly through billing, reservations, check-in and check – outs. Assisting the guests with all of their needs, sorting and delivering mail.

07/12-09/12

Cook, Kroger

At Kroger my job title consisted of cooking breakfast and lunch for the Kroger customers as well as making sure that the lunch meat they ordered was cut to their perfection.

10/15/12-02/09/13

Cook, Recovery Centers of Arkansas

My job title consisted of cooking for 3 different locations for the Recovery Centers and making sure the meals were to their satisfaction.

02/14/13- Present

Front Desk Representative at the Wyndham Riverfront Hotel

Handled all front desk issues with guests, and inside the hotel with conferences, trained new employees in the policies and routines of the front desk.

EDUCATION

2008-2012

Culinary Arts, Pulaski Tech Culinary Arts and Hospitality Management Institute

2012-Present

Hospitality Management, Pulaski Tech Culinary Arts and Hospitality Management Institute, In progress

HIGHLIGHTS

Great with kids Able to adjust to situations

Eagle Scout Microsoft Office Proficiency

Friendly Personality Professional and Mature

Front desk training Dedicated Team Player

Communicates Effectively Strong Interpersonal Skills

Listening Skills Reliable

Exceptional Customer Service Skills Relationship Building

Cash Handling Expertise



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