GENA BONE

**** *** *** ** ** Dr. S. Ph on e: 904-***-****

Jackso nvil le, FL 32211 Ema il: Skyli gh t210@gm ail .co m

A D MI N I S T R A T I V E & C U S T O ME R S ER V I C E P R O F ES S I O N A L

A dil ige nt, reso ur cefu l and goa l- dri ven pro fe ssio na l with a comp re he n sive ad min istra ti ve and custo me r servi ce

ba ckgr ou nd in reta il, ho spita lity and bu sine ss en viro nm en ts . Exce lle nt inter pe rso na l skills, with pro ficie ncy in

inte rfaci ng with custom er s; pro vid in g info rma tive resp o nse s to ad dr ess th eir inq ui rie s; and for mu latin g str ate gic

solu tion s to reso lve th eir pro b lem s. Bro a d-b a sed bu sine ss skills in sale s, marke tin g, mer cha nd isin g, fi na ncia l

tr an sactio ns, and fo od pre p ara tio n. Softwa re pro ficie ncy in Micro so ft Office app lica tion s. La ng ua ge flu en cy in

En gl ish, Tha i and La otia n.

AREA S OF EXP E RTIS E

§ Custome r Ser vice § Reta il Sal es § Fina nci al Tran sactio ns

§ Workflo w Man a ge me nt § Mer cha nd isin g § Pro b lem So lvin g

§ Inve nto ry Man a ge me nt § Sh ip pin g & Recei ving § Foo d Ser vice

PROF ES S ION AL EXPE RIE NCE

WAL - MA R T, JACK S O NV IL L E, FL 2007 – 2010

CASH IE R

§ Han dl ed mon e y on a da ily ba sis, con du cted Mon e ygra m tra n sactio ns and cash ed che cks.

CH U N KI NG, JACK SO NV IL LE, FL 1998 – 2006

ASS I ST ANT MANAG E R /C AS HI ER /W AIT RE S S /H OS T ES S

§ Se rve d in a mul ti tu d e of role s, incl ud ing Assista nt Man ag er in cha rg e of inve nto ry an d sale s.

§ We lcom ed an d sea te d gu ests, whi le pro vid ing ad vice on men us.

§ Del iver ed pro mp t, cour te o us servi ce and ta bl e tu rno ve r, whi le ensu rin g th at fo od is serve d to hig he st

qu ali ty.

§ Pe rfor me d cash tr an sactio ns an d faci litate d a comfo rtab le, clean an d fri en dl y din ing atmo sph er e.

CH IL D R EN SER VIC E IN CO R POR A T ION, JACKS ONV IL L E, FL 2005

SALE S REP RE S E NTA TI V E

§ Im ple me nte d vario us stra teg ies to raise chil dre n 's safety awa re ne ss.

§ Ed uca ted pa re nts of pro p er pro ced u res in th e eve nt of chil dre n go ing missin g.

AME RI CA N EAG LE, JACK SO NVI LL E, FL 2005

SALE S ASS O CI ATE

§ Pe rfor me d cash reg iste r du ti es, sto cked an d org a nize d mer cha nd ise an d man ag ed inve nto ry.

§ Del iver ed sup er ior custom er servi ce by refe rri ng custom er s to pro d ucts and info rmi ng th em of pro mo tio ns.

§ Pr ovid ed info rma tive resp on se s to custom er s’ qu estio ns and reso lve d th eir pro bl em s pro mp tl y.

§ Facil itate d th e retu rn an d exch an ge of ite ms fo r custome rs.

NA VY EXC H A NG E, JACK SO NV IL LE, FL 2002 – 2005

SALE S ASS O CI ATE (RET AIL, FINE JE WE L RY & ACCE S S O RI E S)

Lo cate d an d sto cked mer cha nd ise by sku and refe re nce ; org a nize d merch a nd ise on the sale s fl oo r.

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In ter fa ced with custom ers, de live rin g sup er ior custom er service .

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E DUCAT I O N

Acad e mic Cou rse wo rk, Uni versi ty of Ph oe ni x, Jackson vill e, FL (Jun e 2007-P rese n t)

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