Manager Customer Service

AMANDA GAMMON

RETAIL MANAGER-SEVEN YEARS EXPERIENCE

Amanda Ly nn Gammon

**** ******* 's St. 1002

Las Vegas, NV 89123

acqh3i@r.postjobfree.com

Tel: 702-***-****

Cell: 619-***-****

Objective

To find employ ment in a friendly work environment that offers new challenges and opportunities and to utilize

my experience, skills, and knowledge from nearly eight y ears of retail management experience.

Business Qualifications

Organized and implemented the opening of a major retail establishment.

Exceptional listener and communicator who effectively convey s information verbally and in writing.

Computer-literate performer.

Flexible team play er who thrives in environments requiring ability to effectively prioritize and juggle

multiple projects.

Innovative problem-solver who can generate workable solutions and resolve complaints.

Results-driven achiever with exemplary planning and organizational skills, along with a high degree

of detail orientation.

Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.

Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new

concepts.

Conscientious go-getter who is highly organized, dedicated, and committed to professionalism.

Dependable, responsible contributor with committed to excellence and success.

Seasoned professional whose honesty and integrity provide for effective leadership and optimal

business relationships.

Resourceful team play er who excels at building trusting relationships with customers and colleagues.

Confident, hard-working employ ee who is committed to achieving excellence.

Medical Skills

Back Office

Administer daily blood draws in lab.

Familiar with drawing up and administering injections.

Maintained the organization and cleaning of the laboratory and functions of the autoclave.

Experience with basic lab tests: Urinaly sis, audio grams, gram stains, and blood smears.

Set up and performed the EKG machine.

Able to administer the Snellen chart.

Front Office

Experience with upkeep of filling and maintain confidentiality .

Able to answer multiple phones and record any messages.

Familiar with triage.

Knowledgeable with the health requirements.

Able to code diagnosis and fill out requisition forms.

Daily use of fax machine, receiving prescriptions, and referrals.

Education

2004-2005 Maric College San Diego, CA

Graduate of the Medical Assisting Program

Work Experience

Applebee's Feb.2011-Present

Responsible for maintaining sanitization procedures according to Henderson, Nevada laws.

Greet and seat guests, buss tables, serve food, maintain serving rotation, and supply the guest with

any requests he or she may have.

Acknowledge every guest as they leave and make sure they had a wonderful and satisfy ing visit.

EBay Store/Self Employ ed October 2004-Present

Responsible for packaging and mailing out product.

Supply customer with invoice.

Maintained all conformation information.

M.J.Christensen Diamond Center/ Sales/Key holder October 2006-2008

Maintained clientele on a daily basis.

Inventoried store twice daily .

Responsible for budgeting nightly paperwork.

Nordstrom/Counter Manager/Cosmetics dept. Oct.2005-Aug.2006

Responsible for maintaining five advanced skincare lines.

Coordinated specialty events to boost sales in each line.

Maintained monthly goals for each line.

Wong Family Practice/Medical Assistant Mar.2005-Oct.2005

Responsible for all Front Office Duties

Responsible for all Back Office Duties

Maintained Confidentiality

Crescent Jewelers/Sales Oct. 2003-Oct.2004

Responsible for inventory of store twice daily

Trained Ey e for repairs take in

Maintained organization

Claire's Boutique/Store Manager Jan.2004-Aug.2004

Conduct new hire interviews

Maintained store budget and overhead

Daily store organization and customer service

The Fragrance Outlet/Store Manager Sep.2001-Oct.2003

Maintained a staff of eight

Responsible of ordering product for store's income

Performed interviews, new hire paperwork and termination paperwork.

Liz Claiborne Shoes/Assistant Manager Aug2000-Sep.2001

Implemented the stores grand opening

Maintained organization of stock room and store front

Banking duties organized daily

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