Customer Service Medical Billing

Amelia J David

Phone # 646-***-****

E-mail: ************@*****.***

OBJECTIVE

To obtain a position as Medical Billing and Coding specialist within the health care community or administrative setting that will enable me to demonstrate my excellent customer service and teamwork skills that afford an opportunity for professional growth.

SUMMARY OF QUALIFICATIONS SKILLS & ABILITIES

Medical Billing & Coding specialist

New Life Business Institute (Jamaica) NY SEPTEMBER 2011

Medical Billing Skills Set

ICD-9 Coding Microsoft Word Customer Service online and phone call

CPT-4 Coding Microsoft Excel Knowledge of Hospital-NYHQ Eagle System

Medi-soft Medical Terminology Knowledge of ADS at NYHQ

Lytec Claim Form- CMS 1500, UB 04 Knowledge of E.C.W

Med ware Patient Data Entry Organizational Skills

Encoder Pro at NYHQ

KEY ACCOMPLISHMENTS

• Successfully managed billing services pertaining to 75 patients in a single day without any errors

ADDITIONAL CAPABILITIES

• Excellent written and verbal communication skills

• Highly motivated personality with positive approach

• Proven ability to speak in a confident and assertive manner

• Exceptional telephone etiquette

Medical Biller WINSTON AGENCY (NY) (May 29, 2012- Jan 2, 2015)

Operating at NYHQ – Physician billing dept. On systems like Eagle-hospital, ADS – QPC, MED

CDL, Encoder pro, verified and posted charges on Ent- 11, 28, 25, 20, 45, 47, 12, QPC-3, 4,2,9.

Knowledge of E.C.W

Functions and Duties:

Patient data entry

Entering patient’s information with a level of service and diagnosis

Check insurance coverage

Prepare and submit claims to insurance companies, patients and other payers

Follow-up on delinquent accounts

Launch appeals for payment in disputes

Manage all billing cycles

Prepare invoices and review the correctness

Communicate with physician ands and insurance companies

Resolve billing complaints

Write appeals for denied claims

Reimburse patients for procedures paid for by insurance company

Secure pre-authorization for particular procedures

Each claim is proofread for accuracy & correct coding.

Patient Care Technician (PCT)

Universal Medical Training Center (Jamaica) NY JUNE 2011

Certified as phlebotomy Technician

Certified as EKG Technician

Final Grade point average (GPA): 3.6

Certified Nursing Assistant –CNA

Municipal Training Center (Brooklyn) NY December 1999

High School Diploma Winford High School (2012)

Secondary school certificate Pragati Model High School – (India)

EXPERICENCE & WORK CHRONOLOGY

Worked at New York Hospital Queens (May 29, 2012- January 2, 2015)

Assistant Manager White Castle Restaurant (Astoria) NY

(1999-2000)

Elementary School Teacher St Paul’s Mission School (India)

(1993- 1995)

Volunteering

New York Hospital Physician Billing Department (04-01-2012 at 41 hours svcs)

New Life Business Institute (Jamaica- NY) (01-13-2012 for 3 months)

Dr Vinay Shah, Parkchester Medical Center (Bronx-NY) (01-10-2012 for 3 months)

REFERENCES Available upon request.

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