Good morning,

I was excited to see your opening for the Financial Reporting and

Educational Budget Analyst.

I have experience as an analyst from Quest Diagnostics where I monitored

outgoing claims for completeness and also monitored accounts receivable.

This required direct communication with staff members and various directors

throughout the business unit. I prepared and maintained financial reports

which tracked and trended cash flow in and out of the business unit. I

also have an educational background where I directed allied health

programs. Responsibilities also included budget preparing and monitoring.

I also have proficiency with MS Office products; Word, Excel and

PowerPoint. Some experience with Access.

I am confident I have the needed skills for this position.

Thank you,

Robert Fick

702-***-****

acqgov@r.postjobfree.com

Robert L. Fick

2600 S. Town Center Dr. #1045 Las Vegas, NV 89135

702-***-****

acqgov@r.postjobfree.com

Specific Areas of Expertise: Leadership and Development, Staff Training,

Course & Program Analysis

Instructor Development, Medical Assisting & Coding Instructing, Mentoring

and staff development, continually striving for professional and personal

improvement and learning.

Education and Military Training:

2013 – 2015 - Kaplan University, Master of Science in Higher Education,

Administration and

Leadership

Summa Cum Laude

2010 - 2013 - Kaplan University, Bachelor of Science in Healthcare

Administration Summa Cum Laude

2002 Chemical, Biological and Nuclear Casualty Care Course

1999 Leadership Training

1992 Surface Force Independent Duty Corpsman “C” School

1989 Emergency Medical Technician

1984 Field Medical Service Technician

1983 Hospital Corpsman “A” School

August 2013 – June 2015: Kaplan College Allied Health Program Chair,

Responsible for directing and managing Medical Assisting and Medical

Billing and Coding Programs. Conducts course and program analysis to ensure

effectiveness and alignment with Kaplan and accreditor standards. Instructor

development and mentoring ensuring students receive best possible

instruction and training. Developed digital training program for new

students to better comprehend their digital learning environment as well as

decrease drop rate and increase S and O rates. Increased number of

students participating in certification exams, with overall pass rate of

66% in 2013 and 74% thus far for 2014, 6% above national average. Instituted

certification tutoring/testing to increase certification rates for MA and

MBC programs. Mentoring and staff development including annual employee

reviews.

July 2009 – August 2013: Kaplan College Instructor, Instructed Medical

Assisting and Medical Billing Coding Programs. 2010 Instructor of the year

Kaplan College Las Vegas and 2010 Master Instructor for west coast region

Kaplan College. Selected as first blended Las Vegas Instructor, assisting

in course development and implementation of changes to better the blended

program.

August 2008 – November 2009: Quest Diagnostics EDI Analyst, Responsible

for tracking and trending electronic claims submissions to various

payers. Developed

daily tracking database of all claims sent. Assisted in development of

upfront rejection database, which tracked and trended submission errors.

November 2005 – August 2008 Quest Diagnostics A/R Supervisor: Managed

daily inflow of all accounts receivable to include timely and proper

disbursements of all money received. Analyze payments received for

accuracy. Developed database to track received payments for analysis,

trending and prediction of future payments. Supervised 11 employees.

Developed

standard operating procedures. Created quality assurance control measures

resulting in an error rate less than 3% for areas of responsibility.

Established

productivity standards for department. Mentoring and staff development

including annual employee reviews.

April 2005 – November 2005 Medical Capitol Recovery Project Manager: Managed

and led 12 personnel in the qualification of uninsured patients for 3rd

party benefit companies. Increased overall revenue for North Vista

Hospital, North Las Vegas, Nevada from 3rd party benefit programs, i.e.

Medicaid, Medicare, Clark County Social Services and other various programs.

Developed a Home Visit Program that increased patient contact, thus

decreasing turnaround time for filing needed 3rd party applications. Mentoring

and staff development including annual employee reviews.

March 2002 – April 2005 US Navy, Clinical Manager and Health Care Provider:

Supervised and managed a busy Acute Care Clinic, Pearl Harbor Hawaii.

Provided medical treatment and training to over 300 patients per

month. Streamlined

patient check in procedures. Process Improvement Team Member. Responsible

for clinical risk management. Managed annual budget of $300,000. Trained 80

junior personnel in management and treatment of acute and emergent

conditions. Mentoring and staff development including annual employee

reviews.

1999 – 2002 US Navy, Clinical Manager and Health Care Provider: Served

aboard an isolated Naval Base San Clemente Island, California.

Independently responsible for all aspects of medical care, medical

administration and emergency medical evacuation of 400 military and

civilian personnel. Proficient in SNAP Automated Medical System (SAMS),

provided training for SAMS and coordinated training. Coordinated and

instructed medical training for Federal Fire Department personnel and

paramedics. Coordinated 19 emergency medical evacuations for potential life

threatening conditions. Wrote standard operating procedures for all medical

functions and for military/civilian evacuations. Maintained required

maintenance for all medical equipment. Completed routine blood draws and

completed laboratory functions, such as urinalysis, white blood cell counts.

Mentoring and staff development including annual employee reviews.

1996 – 1999 US Navy Clinical Manager and Health Care Provider: Clinical

Manager for a small primary care/family practice clinic. Supervised daily

operations and coordinated appointment scheduling for 3 Family Practice

Physicians. Served as medical liaison for 2 major military units,

coordinated medical appointments, immunizations and required medical

training. Developed and implemented annual influenza immunization program,

which provided the immunization at the work center. This resulted in 100%

compliance and no loss of personnel from the work center. Mentoring and

staff development including annual employee reviews.

1993 – 1996 US Navy Senior Medical Department Representative: Independent

Duty Corpsman for Combat Engineer Battalion of approximately 600 and for an

isolated Marine Corps Training unit varying from 20 staff to 1200 Marine

Trainees in Okinawa, Japan. This position included functioning

independently of a physician in remote locations. Implemented the use of

the SNAP Automated Medical System (SAMS) at these facilities. Mentoring

and staff development including annual employee reviews.

References available upon request.

Contact this candidate