NAARAH YISRAEL
**** ******** ***, ********, ** **233
Home: 646-***-****
acqgkf@r.postjobfree.com
SUMMARY
Accomplished management professional specializing in creating, launching and operating retail locations. Experienced
manager with excellent client and project management skills. Action-oriented with strong ability to communicate
effectively with technology, executive, and business audiences.
HIGHLIGHTS
Knowledgeable and proficient in: Inventory control procedures
POS systems
-Microsoft word, Cash handling accuracy
-power point, excel, Customer- and service-oriented
- operating computers, data entry, filing, Retail merchandising expertise
-D.V.R electronic surveillance systems
-Strong customer service skills.
In addition to customer service, five years experience in
retail management sales. Experience professional extensive
and superb strategic sales plans in any money market field.
EXPERIENCE
DUANE READE/WALGREENS
Brooklyn, NY
Store Manager 10/2012 to 05/2015
Assistant Manager 09/2009 to 10/2012
Shift Leader 05/2008 to 09/2009
Maintain Front End and Pharmacy department, increasing profits.
Analyzing the P&L statements, KPI's and Gross Profits.
Increasing my customer survey percentage by 10%, providing excellent service, hiring, training, and promoting
employee engagement with all staff personnel.
Conducting 5 minute huddles to explain sales, labor, customer service.
Provides superior customer service to all clients.
Offer innovative ideas for promotional sales strategies for the company.
Assist in hiring qualified candidates, constructing profitable sales plans, executing high standards and procedures
for the company.
Train and motivate all store personnel by giving weekly meetings to discuss sales plan, and customer service,
reviewing daily sales report.
Monitor information input from the electronic surveillance system daily.
Accountable for the safety of employees and customers by taking precautionary steps.
EDUCATION
1 2009
John Jay College of Criminal Justice, New York, NY
Bachelor Criminal Justice/Law degree
ASSOCIATES LIBERAL ARTS DEGREE 1 2006
The Borough of Manhattan Community College, New York, NY
AFFILIATIONS
I completed a professional growth program name S.T.E.P with Duane Reade. This program is design to build your
professional career, help build operational skills, engagement with employees, cash management, and asset protection.
SKILLS
Criminal Justice, clients, customer service, customer service skills, data entry, filing, hiring, Law, market, meetings,
excel, money, power point, Microsoft word, personnel, retail management, safety, sales