Satpal Singh Nandal

Present Address: Flat No. A-*36, 2nd Floor, Today Blossoms -1, Sector 47, Gurgaon, Haryana

Permanent Address: H. No 1579/10, Tilak Nagar, Rohtak (Haryana)

Contact Nos.: 704-***-****; Email: acqgf5@r.postjobfree.com

Sales ~ Marketing & Business Development Professional

Strong track records of extraordinary performance in fiercely competitive scenarios

OBJECTIVE: Seeking a challenging and rewarding position across Automobile, Consultancy and Banking industries with reputed organizations, demanding high quality standards, precision, and providing effective holistic business solutions.

CAREER SYNOPSIS: Proactive, diligent and result-oriented top ranking professional, contributing insightful exposure of over 13+ yrs in Channel Sales & Marketing, Consulting, Business Development and Dealer Management in Automobile Industry. Pragmatic, with proven managerial acumen and abilities to withstand work pressures, deliver assignments within specified time frame without compromising on quality benchmarks.

Demonstrated expertise in dealer business development, profit center operations and profitability in the automobile sector.

Established credentials in formulating regional office budgets, marketing activities, model wise events and joint events of sales and service division.

Skilled at identifying & developing new markets, lead generation, client retention and leaves lasting impressions with decision makers.

Sound understanding of Dealer financials and working capital enhancements and ability to establish strategic partnerships and dealer relationships to increase business results.

Successful in Advertising & marketing, sales & distribution, price mapping & channel margins and strategic planning.

Out-of-the-Box thinker with a flair for charting out marketing strategies and contributing towards enhancing business volumes & growth, achieving revenue and profitability norms.

Skilled at building new business, securing customer loyalty, and maintaining strong relationships with existing and new business partners.

Leverage keen analysis, insights and team approach to drive organizational improvements and implementation of best practices.

Honest, loyal, go-getter and quick learner who enjoys rock-solid reputation of integrity with the organization.

Proficient in striking perfect coordination with all involved agencies ensuring bottleneck-free work execution.

Prolific team builder and trainer having ability to integrate team efforts to achieve maximum work efficiency.

Articulate communicator and motivator who can work with multinational teams and fluently speak the language of both people and technology. Possessing youthful, smart and impressive personality.

BASKET OF COMPETENCIES

Vision & Strategic Planning § Business Development § Sales and Marketing

Sales Promotions § Dealer Management § Competitor Tracking

Channel Sales § Branch Administration § Customer Relationship Management

§ Training & Development § Team Management § Problem Solving

PROFESSIONAL EXPERIENCE

Career Contour

GENERAL MOTORS (CSIPL) as Apr’15- Present

ASSISTANT GENERAL MANAGER (Dealer Development) at DELHI

Responsible for Dealer development and Efficiency management department.

New dealer identification, planning and monitoring development till SOB.

Planning, launching, monitoring and controlling of Retailers Business Program.

Managing team involved in continuous improvement in Business processes.

Analyzing current business practices and planning the improvements in the same.

Planning and organizing with action planning on Dealer satisfaction survey.

DMS Main lead function.

Development of New DMS and Monitoring of current DMS applications.

IT survey and development of New DMS applications and processes.

DMS maintenance and Installations at ALL INDIA level.

Yamaha Motors India Sales as May’14- Apr’15

Regional Business Head (Sales) at JAIPUR for RAJASTHAN

Identification and development of Primary & Secondary dealer network.

Responsible for Sales Targets achievement of the entire region.

Manage Primary & Secondary dealer network through Area Sales Managers.

Plan All ATL, BTL and other promotion activities.

Ensure payments against orders.

Improve dealers operations and profitability.

Increase the market share of the company.

Giving feedback to management about Dealership Standards, Operations, Areas of Concern and significant achievements on regular basis

Nissan-Hover, Delhi Jun 2013 – Jun 2014

(A dealer network in North Region – Punjab, Haryana, J&K and Chandigarh with an annual turnover in excess of Rs. 600 crores in new car sales)

Regional Head-Sales (Reporting to the National Head-Sales)

Job Descriptions:

Responsible for the sales planning, determining targets, scheme formulation, forecasting, meeting business volume and achieving market share.

Involved in conducting analysis of market trends, competition tracking and developing Network by adding Branches and outlets.

Entrusted with the responsibility of monitoring J.D. Power Asia Pacific Sales Satisfaction Index score and action plans for bringing further improvement.

Implementing Nissan Sales Operation Standard at the dealership-SOS.

Planning and implementation new product launches, customers meet, Road show, Demo, Sales promotional activities etc and organizing extended warranty & insurance penetration at the dealerships.

Monitoring per vehicle sales of Nissan Genuine Accessories at the dealerships and initiating measures to improve the sales and managing Network Development activities for deeper market penetration and reach.

Building and maintaining relationship with Finance Companies, Corporate & VIP's.

Ensuring ready availability of stock as per the market demand by effectively managing inventory control.

Identifying skills gap with the channel staff and organizing training to bridge the gap for achieving sales and revenue targets.

Reviewing and interpreting market response to facilitate product growth and involved in gathering the new product development feedbacks and Registration/homologation process of new models

Major Accomplishments:

Commended for effectively utilizing Joint Advertising & Sales Promotion Fund’ of more than Rs 3.0 crores per annum through various print ads and sales events.

Maruti Suzuki India Ltd, Jaipur/Delhi Aug 2008 – Jun 2013

Manager- Sales (Report to Zonal Head)

Job Descriptions:

Responsible for Sales planning & achieving the targets volume & Market Share.

Analyzed market trends and competition tracking and formulated Sales Targets and various incentive Schemes.

Monitored the J.D. Power Asia Pacific Sales Satisfaction Index score and implemented Sales Operation Standard at the dealership-SOS.

Planned and implemented various sales & marketing activities like new product launches, customers meet, Road show, Demo, Sales promotional activities etc.

Managed extended warranty & MIMF penetration at the dealerships.

Involved in the Network Development activities for deeper market penetration and reach and monitored inventory control for ready availability of stock as per the market demand.

Organized training for the staff and implemented Customer Relationship- Auto Card Programme at dealerships.

Maintained relationship with Finance Companies, Corporate & VIP's.

Planned and organized training for Dealer sales staff and conducted special training for Dealer Principals on product, selling techniques & system usage.

Involved in managing New Product development feedbacks and Registration/homologation process of new models.

Major Accomplishments:

Received awards for All India highest volume & growth to 62% in Jaipur city and for maintaining consistency in higher Market Share to 66%.

Awarded for All India highest SSI during the year 2008 - 2009

Achieved All India highest sales growth in a Region for year 2009-2010

Hero Honda Motors Ltd, Chandigarh Dec 2005 – Apr 2008

Snr. Executive –Sales (Reporting to the Regional Manager)

Job Descriptions:

Responsible for Sales planning, forecasting and Network Expansion including appointing New Dealers/SSPs as per the needs & requirements of market.

Planned and implemented Hero Honda Passport Programme at dealerships.

Tasked with Sales process implementation and sustenance at the dealership-DSPM.

Controlled receivables/outstanding and handled Vehicle Inventory management at the Dealership.

Assigned responsibility of generating MIS reports & market feedback.

Involved in completing data up gradation, presentation for various meetings and conferences and weekly/ monthly reporting to Regional office/Corporate office.

Organized new product launches, customers meet, Road show, Demo, Sales promotional activities etc.

Major Accomplishments:

Successfully designed Commercial schemes and concluded financial tie with agency at local level.

Awarded for achieving the highest absolute growth in 2006 and for highest no pf SSPs in 2007.

Tata Motors Ltd, Jabalpur/Delhi Feb 2004 – Dec 2005

Territory Parts manager (Reporting to the Regional Parts Manager)

Key Responsibilities:

Managed the channel of distributor, dealer and Tata authorized services station network for the sales of commercial vehicular genuine spare parts/accessories.

Liaised and visited the customers, retailers, re-borers and local workshops for promoting the TATA Genuine Spares/Accessories.

Responsible for planning for the proper maintenance of spares/accessories stock at dealer and distributorship.

Involved in launching of various schemes, organizing meets of retailers, re-borers and mechanics to improve the sales and maintaining the MIS reports to develop market specific strategies.

KSB pumps (A German company manufacturing pumps and valves) Jul 2002- Feb 2004

Graduate Engineering Trainee

EDUCATION & TRAINING

B. Tech (Production Engineering), 1st Class with No 1 rank in University in Prod. Engg, 2002

Govt. Engg. College, Ferozpur, Panjab Tech. University

PGDBA (Marketing), 1st Class, 2006

SCDL, Pune

PERSONAL INFORMATION: Date of Birth: 21st May 1980 Languages Known: English, Hindi & Punjabi Location Preference: Delhi Marital status: Married Expected Emolument: Negotiable References: Available on request

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