Information Technology Manager

SUMMARY

Senior IT Manager with extensive experience as a Senior Software Engineer with twenty plus years of programming, project management, and supervisory experience including programming in Java, JSP, Visual Basic.NET, Visual Studio (ASP.NET), PHP, JavaScript, HTML, CSS, C, C++, C# and database systems (Oracle – PL/SQL, Microsoft SQL – T-SQL, DB2, and MySQL). Extensive knowledge of managing large information technology projects. Experienced in supervision of employees and leading large teams. Expertise in determining customer needs and effectively translating those needs into software solutions. In-depth knowledge of operating systems, hardware, networks, network security, databases, data warehousing, operational data stores, business intelligence and techniques for optimizing network enabled programs across multiple platforms and architectures.

EXPERIENCE

York Technical College

Rock Hill, SC

Department Chair Information Technology Department

Oct. 2012 - Present

●Instructor for Programming, Database, Hardware, and Internet Scripting Courses

●Departmental Expert in Microsoft SQL Server and Oracle

●Advised Students

●Developed and updated classroom curricula for students

●Developed and updated online curricula for students

●Tutored Students in Programming, Databases, and Internet Scripting

●Managed faculty, adjunct faculty, and students working in labs

●Managed departmental budget (one million dollars annually)

●Performed Business Analysis and Project Management functions for community/York Tech IT partnerships

●Served as a Business Analyst and Security Analyst Consultant for York Tech Information Technology Department

Central Piedmont Community College

Charlotte, NC

Adjunct Instructor

Aug. 2012 - Jan. 2013

●Taught Programming, Databases, and Internet Scripting classes

●Advised Students

●Developed and updated online curricula for students

●Tutored Students in Programming, Databases, and Internet Scripting

University of North Carolina at Charlotte

Charlotte, NC

Business and Technology Application Analyst

Nov. 2003 - Oct. 2012

●Designed, implemented, and maintained custom systems for the Graduate School.

●Managed a thirty user Windows LAN (connected to the main campus WAN) and managed and administered the Graduate School's Windows 2003 Servers.

●Performed all the first line computer hardware troubleshooting and major operating system upgrades, as well as served as the primary interface between the Graduate School and central campus Information and Technology Services (ITS).

●Conversed the main campus information system from a mainframe based flat file system to Banner 6.x and then later from Banner 6.x through Banner 8.x. (Banner is a server based information system utilizing Oracle relational database and application server technologies.)

●Tested and validated the data warehouse and operational data store (which resides on an Oracle database server).

●Technologies utilized include Microsoft Visual Basic (and COM+ object model), the Microsoft Active Data Objects framework (ADO), Microsoft Active Server Pages (ASP), Java, Java Beans, JSP, HTML, JavaScript, Microsoft Internet Information Server (IIS) 5.0. Microsoft Access 2000 and 2003, Oracle 9i and 10g (SQL, PL/SQL, and Stored Procedures), IBI FOCUS and WebFOCUS 4th Generation Querying and Reporting Language,NOLIJ and NOLIJ SQ/R and AutoIt Automation Language.

●Maintain and debug legacy Java code using primarily Eclipse and NetBeans.

●Developed data objects for data access using JDBC (mainly against MySQL and Oracle databases).

●Developed using JSP as the presentation layer.

●Developed using N-tier model in Java as well as using the MVC Design Pattern.

●Most development in Java, JSP was used as the presentation layer, developed business objects for the middle tier of the N-tier system using SOAP, and developed database interface objects wrapped around JDBC.

●Developed an AD connector for login functionality in Java using JNDI

●Project Manager for each of the projects, overseeing and coordinating the various resources needed from across campus to implement each, which include; a Financial Aid nomination and award system (Web and Desktop Client) with interface to main campus information system (GASP), a Coordinator Information System (Web Client), a Application Status System (Web Client), an Electronic Application load system using NOLIJ, and a document imaging system using Visual Basic, Internet Information Server, AutoIt, and COM+.

●Proficient in using and administering the XAP Admission Application as well as the Apply Yourself i-Class suite.

AdmissionPros, LLC

Senior Software Engineer / System Administrator

Jan. 2001 - Nov. 2003

●Design, developed, and implemented a high volume integrated software systems for the University of North Carolina at Chapel Hill. These included projects with the Kenan-Flagler Business School, School of Public Health, Robertson Scholarship Program and the Office of Undergraduate Admissions. Each project required an in-depth understanding of the customer processes.

●The analysis resulted in the design, development, and implementation of Prospective Student and Applicant web portals. Each of these projects utilized Visual Basic (COM+, DCOM, and ADO), Active Server Pages - ASP (COM+, DCOM, and ADO), HTML, JavaScript, Internet Information Server (IIS) 5.0 and Oracle 8i/9i (SQL, PL/SQL, Stored Procedures, Packages, and Materialized Views).

●The requirements called for us to develop custom reliable TCP/IP network solutions that emphasized redundancy, security, and scalability. These goals were achieved by making use of COM+, DCOM, and ADO to design an n-tier architecture that allowed components of the system to reside on different servers.

●Security was maintained by encrypting the RDS connections using SSL via our middle tier while maintaining the database server entirely within a protected network. Through the use of our software products, the University of North Carolina at Chapel Hill has been able to focus more on developing personal relationships with their students / applicants while reducing their personnel and mailing costs.

●Responsible for Quality Assurance Testing and management of various facets of these diverse projects.

●Responsible for planning, scheduling and implementation of all maintenance for the UNC Chapel Hill Undergraduate Admissions network servers as well and their network security appliances (Cisco PIX).

Metrostat Technologies, Inc

Sylva, NC

Senior Software Engineer / System Administrator

Nov. 1993 - Jan. 2001

●Responsible for maintenance of DOS real estate appraisal forms processing products and porting these products to Windows applications using Visual Basic (3.0, 4.0, 5.0, and 6.0).

●Responsible for research and development of a Windows based appraiser comparables management system utilizing the Internet, web based appraisal ordering system, Windows desktop software that allowed appraisers to enter and track appraisal orders using standards based ANSI X12 EDI format as well as XML format, and web based loan data gathering and evaluation groupware product.

●The products were implemented using Visual Basic (COM and ADO), Active Server Pages, ASP (COM and ADO), and Microsoft SQL Server (SQL, Stored Procedures, Data Transformation). The products were later ported to the Linux platform using Apache, PHP scripting, and MySQL.

●Responsible for installation and maintenance of Internet servers, domain controllers, redundant web servers, database servers, Internet mail servers, T1 leased line for Internet access, and a Wide Area Network (WAN) to provide customer Internet access. Assisted in development and maintenance of custom firewall, class based queuing (CBQ) and virtual private network (VPN) technology based on the Open Source Initiative.

●Responsible for 24 x 7 System/Network Administration Function

EDUCATION

University of North Carolina at Charlotte, Charlotte, NC

Graduate Certificate, Information Technology Project Management

GPA: 3.90, Major GPA: 3.90. I am currently enrolled in the Information Technology Project Management Certificate, which encompasses all aspects of Project Management as related to Information Technology Project Management

University of North Carolina at Charlotte, Charlotte, NC

Master of Science, Information Technology, May 2011

GPA: 3.90, Major GPA: 3.90. Master's Degree program in Information Technology with a concentration in Security

University of North Carolina at Charlotte, Charlotte, NC

Graduate Certificate, Information Security and Privacy, Dec. 2008

GPA: 3.89, Major GPA: 3.89. Graduate study in information security which addresses all facets of computer information security.

University of North Carolina at Charlotte, Charlotte, NC

Graduate Certificate, Advanced Databases and Knowledge Discovery, Dec. 2006

GPA: 4.00, Major GPA: 4.00. Graduate study in databases and knowledge discovery including operational data stores, data warehousing, data mining, and visual databases.

Western Carolina University, Cullowhee

Bachelor of Science, Computer Science, Minor: Mathematics, May 1992

GPA: 3.50, Major GPA: 3.80. Graduated Magna Cum Laude. Received Senior Computer Science Award. Member of Alpha Lambda Delta and Phi Kappa Phi honor societies.

TECHNICAL EXPERTISE

●Operating Systems - Windows, UNIX, Linux

●Programming Languages - Java, JSP, Visual Basic.NET, ASP.NET, PHP, JavaScript, HTML, SQL, PL/SQL, C, C++, C#, FOCUS, WebFOCUS, AutoIt, .NET.

●Frameworks - COM+

●Web Servers - Internet Information Server, Apache

●Database Servers – Oracle(PL/SQL), Microsoft SQL (T-SQL), MySQL, DB2

●Mail Servers - Exchange, SMTP, POP3, IMAP

●Firewalls and Routers - Familiarity with Cisco PIX, Cisco Router, Linux based

●Networking - NAT, VPN, Private Networks

●Miscellaneous - Active Directory (AD), LDAP, X12, XML

●Ellucian Banner

●Apply Yourself

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