Customer Service Medical Billing

Serena A. Wilson

Address: **** ***** *********, ******, ***** 77535

Email: acqgbx@r.postjobfree.com

Telephone: 281-***-****

SUMMARY OF QUALIFICATIONS

Dedicated and resourceful customer service, staff management, billing and administrative professional with strong quantitative, problem-solving and strategic decision making abilities, communication and interpersonal skills, and the capacity to work in a fast-paced and collaborative environment; Experience in medical billing and collections; Ability to apply managerial and people skills to a various industries and jobs; Ability to manage multiple tasks through prioritization and organization.

PROFESSIONAL EXPERIENCE

Cargo Agent at Platinum Air Cargo Nov 2012 – Dec 2012

Prepared Spot Quotes, booked shipments and performed various customer service duties.

Traffic Warehouse Agent at CAS (LAN Cargo) Aug 2012 – Nov 2012

Enter Airway Bills, receive freights, and prepare freights for shipment within 24 hours.

Legal Secretary at Gary Dennison / Attorney at Law May 2007 – Nov 2008

Prepared legal documents and dockets, reset letters and performed data entry

Answered phones and performed other office and administrative duties.

Billing Clerk at Geriatrics Associates of America Feb 2005 – Jul 2006

Scheduled patients and performed medical billing and data entry tasks.

Ensured compliance with HIPPA, managed Account Payable/Receivable.

Performed office and administrative duties as required.

Owner/Child Care Provider at Pinky’s Child Care Aug 2000 – May 2006

Managed 2 Employees and took care 9 children, managing child nutrition, physical therapy

Maintained and managed various aspects of the business, including financial, human and other physical resources. Engaged in planning, budgeting, coordinating, supervisory, administrative, and customer service activities.

Medical Billing/Radiology at Texas Children’s Hospital Jun 1998 – Aug 2000

Managed billing for the Radiology department, generated and delivered reports, scheduled patients, answered phones and managed filing in the film room.

Learnt new billing and accounting software and trained office staff in these.

Conducted orientations and engaged in networking.

Worked and became familiar with computer software, and made repairs where necessary.

Human Resources Assistant at Kaverner May 1998 – Jun 1999

Screened and interviewed potential employees, organized orientation meetings for new employees, managed telephone operations and conducted data entry/ upkeep of all employee information into system.

Administrative Assistant at Donahue Recycling Feb 1997 – May 1998

Prepared word documents, assumed receptionist duties, and answered phones.

Oversaw database management for quality assurance. Produced reports as requested.

EDUCATION

North Harris Community College

Dayton High School – Graduated with GED 1993

LICENCES / QUALIFICATIONS

Texas Notary

Computer Software - Microsoft Office, Windows, DOS. Type 50WPM. 10 Key Calculator

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