Denise Crowell

*** ****** ****

Beaver Bank, Nova Scotia

B4G 1C7

902-***-****

acqfzo@r.postjobfree.com

Professional Qualifications

Graduated with a dimploma in Travel and Tourism

Excel in communications and sales abilities

Computer literate in a variety of software applications

Highly motivated as a part of a team or independently

Open to continual learning and adaptable to diverse environments

Over seven years of business, sales and retail experience

Responsible, highly reliable, creative and enjoy a challenge

Employment History

Clean Foundation

Office Administrator

Responsible for planning, organizing, and controlling the clerical aspect of the organization, including the preparation, communication, coordination and storage of data to support production and other important details that pertain to the organization. Strong organizational, time management and multi-tasking skills. Purchasing, book keeping, printing, records management, forms, manage facilities and space

Intergy (Pacrim)

Travel Agent

Reservation and Marketing, sales for hotels, responsible for meeting targets, customer service, reservations, and quality hospitality

Nova Scotia Gaming Corporation

Gaming Ambassador

Responsible for introducing the Informed Player Choice System (IPCS). Through out areas of Nova Scotia features (RG) help keep players responsible. The RG features allows players to track their VLT play through the ability to access "real time" information about the amount of money spent and time played, as well as set limits and exclude themselves from play

District Manager / Atlantic Provinces

Les Serres Rosaire Pion & Fils Inc

Supervisor for Atlantic Provinces, planning, organizing, and managed deliveries, staff schedules, problem solved. Established and maintained a co operative relationship with retailers and vendor. Inventory, pricing, cost and control and merchandising product

Custom Building Maintenance

Project Manager

Plan, organize, direct and control daily operations, Prepare and submit construction project budget estimates, Plan and prepare construction and schedules, milestones and monitor progress, Prepare contracts and negotiate revisions, changes and additions to contractual agreements, Establish and implement policies and procedures for quality control, Select trade subcontractors and co-ordinate their activities, Direct the purchase of materials and equipment

Customer Service Representive

ICT Group

Support clients in financial, communications and retail services. Demonstrate commitment to clients in and a professional an ethical manner. Assist in billing, sales, and provide information in a professional and courteous manner

Corporate Travel Counselor

Hogg Robinson Group

Corporate travel sales, customer relations, convention sales, Leisure travel, car, hotel, and vacation sales. IATA certified

Computer Instructor

Laptop Training Program

Assisted in the development of computer training modules, assisted special needs clients and people who need to develop their computer, and literacy skills. In home visits with residents, write weekly reports of activities, success, challenges, and complete evaluations for clients ending their training

Slot Attendant

Itt Sheraton Casino

Responsible for maintained of slot machines, monitoring gaming activities, technical problems, client use, and gaming floats.

Education/Training

First Aid and CPR Certified

Catalyst Training Centre

Workshop in excellent service and client care.

Phone Power-MTT

Training in effective communication skills, public relations and professionalism in sales.

Travel and Tourism

Scotia Career Academy

Sabre/Apollo reservation systems. Car, hotel, and air sales. Foreign domestic travel. Business accounting, offices procedures, typing, and bookkeeping.

Dear Sir/Madam

I am forwarding you my resume for your review and consideration for the position that has become available within your company. Previously I worked in several different positions I enjoyed all the positions and the requirements they involved. I on a daily basis I would travel to different locations and maintain product and supplies, record inventory and am somewhat involved with the public. Maintaining a good relationship with the businesses is equally important and providing them with knowledge of any new products and to answer and questions, or requests they may have. Having this experience in addition to several years of sales, and customer service, I feel that I would prove to be an asset to your company. I would appreciate the opportunity to meet with you to further discuss the position. I can be reached at 902-***-**** or by e-mail at

acqfzo@r.postjobfree.com

Thank -you

Contact this candidate