Jessica Hale, MSOM,HR

**** *. ******** ** • West Jordan, UT 84081

801-***-**** • acqfkf@r.postjobfree.com

Organizational Development Employee Relations / Engagement HR Partner

• Employee Relations: Dedicated and compassionate Employee Relations Manager with a proven history of successful dispute resolution. Highly adept at helping settle employee complaints and allegations at minimal cost and inconvenience to employers. Sensitive counselor and trainer of junior and senior employees in understanding Human Resources policies and procedures. Dedicated approach to encompassing employee relations into the overall culture of the organization in respect to recruiting, retention, performance management, training and development, succession planning and career planning

• Employee Engagement: Dedicated and trusted true HR Business Partner to Leadership and Managers to excel in the areas of employee engagement that impacts performance, growth, career paths, succession planning and overall employee satisfaction with position and employer. Interactive hands on approach with the use of internal resources such as employee forums and roundtables to external resources such as surveys, benchmarking, external factors analysis and overall alignment with company objectives.

• Employee Development / Training Initiatives: Hands on engaged approach for implementing, executing and evaluating overall developmental and training programs for all levels within an organization from new hire acclimation to senior leadership training. Strong significance and focused importance on the relevancy of the topics and use of credible and viable resources from an internal and external approach. Delivery mechanism for development opportunities offers flexibility in the aspect of online, in class room, external and internal approaches. Approach development in a 360 degree factor by wrapping it back around to performance management and evaluation strategies.

Industry Expertise & Management Skills

Corporate Change Management

Contract Negotiations

Safety Training & Awareness Management

Organizational Training & Development Programs

• Employee Conflict Resolution / Investigations

Employee Engagement Initiatives

Well Versed in Federal and Multi-State Laws

Employee Relations / Mentor Programs / Management Development

Management Development / Organization Efficiency

HRIS / ATS / LMS /Workforce Systems

Program and Policy Development / Implementation

EEOC Investigations / DOL Complaints / UI Claims

Internal Audit & Continued Process Improvement

Performance Management –360 Degree Plans

Mergers & Acquisitions

Budget Development for Multi-Site Projects

Technology Integration for Increased Efficiency

Strong Interpersonal Skills & Communication Skills

Leadership Development / Organization Efficiency

Balanced Score Cards / KPI Management

Strategic Compensation & Benefits Design

Lean Operating Process Implementation

•Higher Education Teaching Experience

Education

Masters of Science Capella University Graduated: 2009

Organizational Management and Human Resources Management

Bachelors of Science Columbia College Graduated: 2001

Business

Professional Experience

Vice President, Human Resources VFI Corporate Finance August 2014 to Present

Industry: Financial Services / Leasing

Opportunity to build HR, Payroll, Recruiting, Benefits for a growing organization in the financial services sector. Responsibilities include, but are not limited to the following:

Implement recruiting strategy to enhance talent hired, retain current talent and develop a succession plan and professional development path to higher level positions within the organization

Increase efficiency by automation in HR processes and best business practice – focus includes payroll and HRIS automation, ATS automation and applicant resume recognition, benefits administration automation

Work closely with executives, senior management and management to align HR initiatives with overall company and department objectives

Work closely with executives and Board of Directors to align company culture and strategy with optimal growth in sales and revenue

Implement leadership, management, new hire and existing employee training programs

Create, manage and plan HR budget to include benefits, recruiting, payroll, training costs

Adjunct Instructor Columbia College Current

Industry: Higher Education

Part time Adjunct Instructor for adult students in the disciplines of business, HR, organizational development

Vice President, Human Resources 4Life Research March 2013 to August 2014

Industry: Direct Selling / Manufacturing

Oversee human resources, benefits and payroll for domestic and international locations for direct selling organization in the wellness industry.

Streamlined and increased efficiency in recruitment and on boarding initiatives by defining responsibilities, outlining process for external and internal candidates, establishing protocol for pre-employment and post employment activities

Prepared company for regulations relating to ACA in aligning benefit programs and structure to be in compliance with affordability calculations

Manage and investigate all employee relations issues, workers compensation claims, employee leave requests in accordance with company policy and state / federal laws

Vice President, Human Resources MediaOne of Utah June 2010 to February 2013

Industry: Newspapers / Advertising / Manufacturing

Oversaw human resources, benefits and payroll operations for multi location company with diverse workforce comprised of 2 different collective bargaining units and non bargaining unit employees

Oversaw management of grievance process through mediation / arbitration for 2 unions, including contract negotiation efforts

Oversaw implementation and direct project management lead on automation of payroll and human resources processes by implementing HRIS system with full spectrum employee life cycle capabilities. Resulting in a reduction of 1FTE and reducing payroll processing time to 25% of 1 FTE job responsibilities

Implementation and program design for compliance with OSHA, EEOC, Workers Comp, Wellness Programs

Lead and direct Employee Wellness Committee – resulting in a 60% first year participation rate in the wellness program ad 73% participation rate subsequent year participation

Lead and direct Safety Committee – resulting in reduction of approximately $450,000 in frivolous workers compensation claims, increased safety awareness and reduction of loss time claims year over year

Resolved 12 open DOL / EEOC complaints within first year of position chair. Implemented procedure for complaints and investigations, reducing risk exposure.

Reduced charges of unemployment claims for just cause terminations from $65,000 per quarter to below $17,000 per quarter as of Q2 2013

Responsibility of P&L and budget for benefits, payroll, human resources related events, company events, recruiting costs

Change management initiatives, off shoring transition initiatives, acquisition and merger process defined and streamlined

Director, Human Resources Prime Holdings August 2006 to June 2010

Industry: Property & Casualty Insurance

Built HR and Payroll department from the ground up for an organization that grew to the level for the need of in house HR and Payroll initiatives.

Transition from PEO to Internal HR methodologies, implementing HRIS and Payroll System

Full cycle recruiting standardization and process implementation

Benefit and compensation planning, design and administration

Manager, Human Resources Resource Consultants Inc November 2001 to August 2006

Industry: Federal contract for Civilian Based Recruiting efforts for the United States Army and Army Reserves

Oversaw successful implementation of HR and Training policies and standards for startup contract for the civilian based Army recruiting efforts. Responsible for overseeing the standards in human resources, payroll, training and recruiting cycle for 8 recruiting stations across the state

Affiliations Memberships Volunteer Efforts

• Local Utah SHRM Chapter Member / National SHRM Member

• SHRM Mentor

• Employer’s Council Member

• Volunteer Career Day at Local Schools and Volunteer for Reading Programs at local Elementary Schools

Contact this candidate