PRIYA PATEL

**** ******* ******** **., *** ****,

Jacksonville, FL-32256

Email: acqfgw@r.postjobfree.com,

Phone: 732-***-****

PROFESSIONAL SUMMARY:

Overall 4+ years of IT experience including 3+ years as a Business Analyst with solid understanding of Business Requirements Gathering, Business Process Mapping, Translating Requirements into Specifications, Application design and 1+ year as a Quality analyst tester with solid understanding of different testing methodologies.

Ability to do change management strategies, impact analysis, training plan, culture and communication

In-depth knowledge in software engineering, quality assurance, change management and ISO procedure

Capability to head project plans, develop strategies, allocating resources, cost and the ability to translate business requirements into technical requirements

Skilled in working with Multi - Operating Systems like Linux, UNIX and Windows.

Knowledge of and ability to apply a wide range of software test engineering concepts: testing principles (Testing Methodology) and concepts, building a test environment, tracking defects n Quality Center.

Demonstrated an organized, systematic, disciplined and analytical approach to problem solving.

Hands-on experienced with defect tracking tools like HP ALM.

Expert Forecasting process based on historical data represent only the starting point for demand forecasting.

In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes.

Responsible for creating and optimizing customer-facing information and instructions for retail products on the Support web site.

Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, and MS Visio.

Experience in business consulting for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Enterprise Content Management (ECM) solutions.

Thorough knowledge of ERP (Dynamics AX, SAP, BPCS, Fourth shift), MRP, MES, CRM, business application; able to implement ERP and business application software.

Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.

Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements

Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

Education Qualification:

Bachelors in Electronics and Communication 2009

MBA in HR, Banking and Finance 2012

TECHNICAL SKILLS:

Operating Systems : Windows 95/98/NT/2000/XP, LINUX

Scripting Language : HTML, XML, VB Script, JavaScript.

Automation Tools : MS Visio

Bug Tracking Tools : HP ALM

Utility Tools : MS Office Suite, MS Project, Adobe Photoshop

Reporting Tools : SQL Server Reports (SSRS)

Testing Tools : Quick Test Pro (QTP)

Languages : UML (Use case, activity diagram, sequence diagram, data flow diagram, component diagram), C, SQL.

PROFESSIONAL EXPERIENCE:

Direct Mail Depot Company Aug 2013 –Oct 2014

Quality Analyst Tester (Validation Team)

Direct Mail Depot is a full service Direct Mail or Fulfillment company to serve all industries including financial, educational, telecommunications, publishing, and nonprofit. It offers a complete range of data processing, letter shop and fulfillment services. The industry workers working to achieve maximum efficiency, time sensitive turnover and audit trail capability with customer satisfaction. Performed as a part of QA testing team in developing and implementing direct mail products quality-assurance using quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications.

Responsibilities:

Performed first and last piece approval in line inspection for prepared mails.

Conducted in- Process quality inspection of the finished product.

Previewed products to ensure that all elements meet customer specifications.

Worked with Supervisor and Manager to troubleshoot problems encountered with analytical methods and sample testing.

Developed Test Strategy, Test plan, Test cases, and Test scripts and various other project documentation using HP ALM tool.

Familiar with CMMI, the Rational Unified Process (RUP) methodology within the Software Development Life Cycle (SDLC) along with Agile and Scrum.

Delivered thorough QA testing reports that determined product quality and release readiness.

Managed other QA resources and coordinated team work.

Involved in all walk throws for test designs, data designs and code reviews.

Developed Test Plan, Test cases & Test Scenarios for new features.

Discussed inspection results and conclusions with production managers and entered them in a database.

Prepared Test status reports for each stage and logged any unresolved issues into Issues log.

Performed Product and process audit to reduce non-compliances & achieve customer satisfaction.

Demonstrated sufficient oral and written communication skills for effective dialogue with Colleagues on a project team and superiors.

Presented Daily Analysis Report to highlight bugs, issues and risks involved.

HDFC Bank, Nagpur, INDIA Jul 2010 – Jul 2013

Business Analyst

HDFC bank initiated a project to automate its Commercial lending process within the bank. As part of this initiative a ruled based workflow application was introduced with tracking and process costing facilities. Exposure Analysis, Risk Mitigation and discretionary approvals were the key features of the system. A workflow solution incorporated with rules to analyze, review and manage the approval process for Retail loans. The “Approval” decision task is directed to the position in accordance with the discretionary Limits chart of the organization.

Responsibilities:

Worked as a consultant for Microsoft Dynamics AX (ERP) for General Ledger, account receivable/Sales, account payable and purchase, banks, inventory management, projects, administration, basic, production. Gained training on Enterprise Asset Maintenance, introduction to financial in Microsoft Dynamics AX course, trade and logistics.

Designed functional specifications for customization of credit card functionality in Accounts Receivables.

Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.

Worked with clients to better understand their needs and present solutions using structured SDLC approach.

Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.

Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.

Conducted user interviews, gathered requirements, and analyzed the requirements by using Microsoft Visio.

Created Screen Mock-ups and User Interface Prototypes forms for better visualization and understanding of the software solution.

Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project.

Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.

Conducting requirement sessions and successfully translating of those requirements into Use Cases and GUI wireframes.

Prepared and documented System Requirements and workflows for the Content Management Application tool.

Created Activity Diagrams, Sequence Diagrams and ER Diagrams.

Tracked change requests and monitored workload and schedule.

Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.

Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.

Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.

Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.

Authorized progress and completion reports which were then submitted to project management on a weekly basis in MS project.

Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing.

Helped in creating end user manuals and procedure manuals.

Environment: Java, MS Access, Oracle Platform, MS Visio, RUP, MS Office, MS project, MS Word, MS Excel, Microsoft Dynamics AX.

Academic Projects

(1) Impact of recruitment and selection policy on the retention of employees 2012

Description:

The project was designed to understand the effect of various recruitment and selection procedures andvarious policies adopted by the organizations on the behavior and performance of employees. We created self assessment exercise to do personality and behavior test. It was based on the importance given to a selection procedure adopted by the organization in retaining the employees.

(2) Effect of modulation schemes on various channels using MATLAB 7.0 2009

Description:

MATLAB is used for this project because it is a high-performance language for technical computing. It integrates computation, visualization and programming in an easy to use environment where problems and solutions are expressed in familiar mathematical notation. During this project we observed the effect of various modulation schemes like Binary phase shift keying, Quadratic phase shift keying and Minimum shift keying on various channels like Additive white Gaussian noise channel and Rayleigh fading channel. We applied various modulation schemes like BPSK, QPSK and MSK in AWGN and Rayleigh fading channel to modulate the signal and it was observed through constellation diagram and scatter plots.

(3) Power of bow of air or noise 2008

Description:

The objective of this project was to explain conversion of Kinetic energy of air to electrical energy. I used various components like resistors, capacitors, transformer, mike etc mounted on Printed Circuit Board in this project.

Extra-Curricular:

Certificate courses in APTECH Computer education viz. Prodigy course, CPISM, Course and web designing.

Certification in BCFM and Central Deposit Service Limited (CDSL).

Participated in software exhibition held at college level.

Committee member of E&C departmental club.

Participated in various cultural and education activity held at school and college Level.

Personal Profile:

Full Name : Priya S. Patel

Visa Status : Green Card

Date of Birth : 03/04/1988

Skype ID : ppatel253

References:

(1) Name: Vijaykumar

Employer: Direct mail Depot Company

Position: Quality Control Supervisor

Tel: 419-***-****

Email: acqfgw@r.postjobfree.com

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