Customer Service Quality Control
Resume:
Ravi Chowdhury
Clifton, NJ *****
********@****.***
*******@*******.***
QUALIFICATIONS SUMMARY
• Research and lab experience with highly recognized institutions
• Knowledgeable in laboratory, quality control, and business practices
• Hard working and ability to work in fast past situation with a quick and strong grasp of new techniques.
• Great verbal and written communication
• Experience in retail and customer service
EDUCATION
Kean University, Union, NJ
B.S Biology (Biotechnology Option)
COURSEWORK
Cell Biology with lab, Microbiology with lab, Tissue Culturing with lab, Genetics with lab,
Molecular Genetics with lab, Principles of Ecology and Applied Ecology with lab,
General Chemistry I & II with lab, Organic Chemistry I & II with lab, Analytical Chemistry, Biochemistry with lab, Physics I & II with lab,Pre Calculus and Calculus, Aspects of Biological Aging
SKILLS
GLP, DNA purification, cell/tissue culture, dilutions, solution preparation, sterile techniques, gram staining, PCR, agarose gel preparation, chromatography, gel electrophoresis, medium preparation, southern blotting, drosophila genetics,thermal transition testing, sugar impurity testing, permeability testing, suture strength test, formaldehyde residual testing, formaldehyde residual cross link testing, pH testing,Viscosity, Flash/Fire point, Density, Water content, FTIR, Corrosion, Weld point, Microsoft Excel, Word, Powerpoint, and Outlook.
WORK EXPERIENCE
Chemtura Anderol, East Hanover NJ 3/15-Present (Temp Position)
Quality Control/ R&D Technician
Testing in process, finished product, and raw materials of specialty chemicals
Flash point testing
Viscosity testing
HPLC testing
Grease testing
Electrical property testing
Titration testing
Total acid/base number
Foam/Emulsion testing
Perform routine control charting on critical tests and troubleshoot/communicate deviations or trends
Maintain accurate, well-organized, and defensible documentation of all results – interface with software such as SAP/LIMS
Participate in both internal quality audits and external customer audits of the laboratory performance
Develop improvements in the accuracy and efficiency of the laboratory processes by applying Six Sigma and LEAN principles
Perform PTHAs, JSAs, and support plant/department Safety and 5S initiatives
Set-up and conducted product shelf-life studies, compile data and report results
Assisted scientists in the lab and the pilot plant, obtaining and organizing raw materials and packaging materials; prepared product batches and recorded observations
Honeywell International Inc., Morristown NJ 7/14-3/15
R&D Technician for Specialty Additives
Testing different polymer blends
Prepared prototypes for evaluation and consumer testing
Working on DSR and DSC testing
Formulating and developing blends and meeting worldwide standards with asphalt material
Maintaining laboratory and ensuring safety
Assisted scientists in the lab and the pilot plant, obtaining and organizing raw materials and packaging materials; prepared product batches and recorded observations
Working with chemicals
Calculating dilutions within formulations to meet customer standards
Developing new SOPs
Responsible for Chemical waste removal and storage
Calibration of water bath, sample oven and other lab equipment
Viscosity testing of polymer blends
Titration test on acidity of different chemical blends
Hazmat trained
Six Sigma trained
Structuring and presenting different Designs of Experiments
Knowledge of Microsoft excel, outlook, power point, and word to collect and analyze data
Collagen Matrix Inc., Oakland, NJ 6/12-7/14
Quality Control Tech.
• Conduct routine testing, ensuring that raw materials,in-process,and finished products according to standard operating procedures
Set-up and conducted product shelf-life studies, compile data and report results
-DSC testing, Suture pull, Formaldehyde, absorption, particle count,ASH, pH
• Provide verbal and/or written test results
• Identify and record any problems relating to the product,process,and quality system
• Suggest revision to SOPs
• Maintain the quality control laboratory and ensure laboratory safety equipments
• Coordinate and conduct the calibration and maintenance of laboratory instrumentation in accordance with schedules
• Maintain quality records in accordance with documented procedures
• Maintain various quality control logbooks and databases
INTERNSHIPS
Kean University Lab of Dr. Vassilou, Union, NJ 01/11-10/11
Cell Culturing Techniques and Experimentation
Sub culturing and maintaining cells
Working in sterile condition
Working on calculations for experiments such as dilutions
Observed cell viability for further experimentation and condition of media for which cells to grow and thrive in.
Observation of media viscosity for solution preparation
UMDNJ, Lab of Nancy Dey Connell, Newark,NJ 4/10-11/10
Lab intern/assistant under the direction of Edward Vallejo
Preparing cell cultures
Using lab instruments such a spectrophotometer and autoclaves
Recording/entering lab data onto the computer
Experimentation on levels of glutathione
Observing different harmful effects that occur on glutathione levels within cells
Observing cell viability to see if they have matured or have decayed
Kean University, Lab of Dr. Pu, Union,NJ 09/09- 02/10
Genetics lab techniques
Drosophila genetics
Sexing male and female drosophila
Understanding drosophila composition
Observing genes of drosophila (fruit flies)
Observing different traits of different types of drosophila and then to separate them by genetic makeup
After careful observation drosophila are then taken to further testing for confirm genetic makeup and traits.
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