Customer Service Representative

Cierra Crews

**** ******* ***** ***. ** Raleigh, NC 27604, 910-***-**** acqet0@r.postjobfree.com

PROFILE

Over a year on the job experience working in the food industry. Three years of telecommunication skills in the work field. Highly motivated, able to multitask and prioritize workload under pressure, as well as increase pace as workload demands. Excellent interpersonal skills able to build rapport with clienteles/customers a team player and noted for volunteering to work additional shifts in other departments.

KEY SKILLS

Security Patrol garage areas to ensure there aren’t any car thefts. Check all doors and stairwells to make sure they are all secured. Dispatcher during late hours of my shift.

Customer Service Sales Assisted consumers with locating product and services. Well mannered, very sociable, and good communication skills.

Server Accurately and quickly take and place orders. Answer all questions about cooking methods, menu items, specials and prices. Prepare and/or served food, beverages, and dessert orders in a timely fashion.

Computer Proficiencies Microsoft Excel, PowerPoint, Word, and various word processors.

Catering To You Associate Interact with nurses and dietitians on a regular basis to ensure that the diet of the patient is up to date. Take the order of the patient in a timely manner. Once for is prepared, place the proper condiments needed for mean that go accordingly with the patients dietary needs. Check on patients to ensure that they are comfortable and nourished.

Sales Consultant Interact with 30 potential clients per day. Completed full presentations with potential clients showing credit card purchasing merchandise, negotiated payment arrangements, plans, and schedules. Completed leasing applications for equipment as well as installing the equipment for the client.

Call Center Representative Assisted customers with their medical coverage, making payments over the phone, provided information for customers with up and coming changes in future or current insurance plans as well as documenting all calls answered during my shift within the timely manner required per call.

EMPLOYMENT HISTORY

Customer Service Representative June 2014 to Current

Xerox

Cary, NC

Certified Payment Processing April 2014 to July 2014

Sales Consultant

Alexandria, VA Rockville, MD & Sanford, NC

Catering to You Associate November 2013 to December 2013

Inova Alexandria Hospital

Alexandria, VA

Security Officer August 2012 to September 2013

Securitas

Crystal City, VA

Deli Clerk/Cashier June 2012 to August 2012

Giant Food

Arlington,VA

Cashier November 2011 to February 2012

McDonalds

Sanford, NC

Cashier August 2010 to July 2011

Lowes Foods

Sanford, NC

EDUCATION

American Red Cross February 18th, 2014

Adult CPR/AED, Pediatric CPR and First Aid

Northern Virginia Community College February 2013 to November 2013

Administration of Justice

Lee County Senior High School December 2011

High School Diploma

Sanford, NC

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