Customer Service Administrative Assistant
Resume:
Maureen Webb
Sacramento, CA **826
***.*************@*****.***
Accomplishments/Objectives:
Experienced, capable, innovative and dependable with strong personal motivation and a successful background. To work full-time in a stable company in a challenging position as a Human Resources Generalist, Administrative Assistant, Office Clerk to utilize my skills and abilities.
Highlights of Qualifications:
Supervise and coordinate workload of others
Exceptionally effective when working under pressure and stress
Acting as a liaison with upper management and staff
Able to work without supervision and as a team player
Bring effective solutions to complex problems
Ability to communicate effectively and identify with others
Good negotiation and interpersonal skills
Coordination of established programs & procedures
Handle multiple responsibilities in a positive and energetic manner
Organized and detail oriented
Knowledge of CA employment laws
Committed to providing total quality service
Excellent organizational, time management and cost effective skills
Posses typing speed with accuracy of 60 wpm
Computer skills, WP 7.0, Publisher, Word Perfect 7.0, Excel, Microsoft Outlook, Quick
Books knowledge.
Experience:
01/15/10 to Integral Orthotics & Prosthetics
Present: Carmichael, CA
Office Assistant
Started working Part-time now hired full time in a busy Accounting Department.
General billing and working on claims. Settling daily cash reconciliation cash drawer at
sister company with 100% accuracy. Applying daily payments from customers, insurance
companies and Medicare to the appropriate patient accounts. Working on and completing
the weekly deposit. Setting up files to prepare to bill. Processing daily A/P & A/R.
Working with Clients and Vendors regarding their A/R accounts with company and
answering questions as they arise. Building relationships with the Clients and Vendors to
maintain good relations. Process and distribute daily faxes and mail. Ordering office
supplies and other products for the office. General maintenance and clean up of office.
Assisting Office Manager as needed. Also working in sister company busy stockroom,
filing and general clean up.
Page 2
Maureen Webb Resume
04/16/08 to Healthtech Mobile Services
07/16/09 Folsom, CA
Administrative Assistant
General offices duties; phones, typing, copier, credit card machine, fax and
processing incoming mail. General correspondence, basic office operations
and other duties as required. Processing A/P, A/R and making bank deposits.
Scheduling weekly travel immunizations and invoicing them. Keeping count of
vaccines on hand and ordering them when needed. Processing and updating
spread sheets for Base Business. Calling Base Business clients and
scheduling them for their various immunizations needed. Preparing and packing all
products for nurse to take to Base Business for immunizations. Keep close contact
with nurse regarding her schedule for travel immunizations and Base Business
clients. Other various duties including keeping kitchen clean, watering office
plants and making sure water cooler is filled.
06/06 to Tri-C Machine
04/08 West Sacramento, CA
Office Assistant
Working in the office for an industrial machine shop. Typical duties include; GL,
A/P, A/R and weekly payroll. Working with spread sheets and computer
bookkeeping program, KLC and Quick Books knowledge. Other duties include,
data entry, proposals, answering phones, helping clients with invoice questions,
mail distribution, general correspondence, basic office operations and other
duties as required. Ability to handle multiple responsibilities in a positive manner.
11/05 to Elk Grove Community Services District
04/06 Elk Grove, CA
Office Specialist I
Customer service representative at the CSD Parks Department. Working in a
fast paced environment, a quick learner, with an outgoing personality, able to work effectively
with different personalities and know how to resolve customer
concerns. Typical duties included; data entry, assisting with registration, taking reservations,
typing, mail distribution, correspondence, record keeping maintaining
supplies, provides general information, basic office operations and other duties as
required. Ability to handle multiple responsibilities simultaneously, positive communication skills.
11/04 to Ziegler Landscape
10/05 West Sacramento, California
Office Manager
Run single person office efficiently and effectively. Type proposals, processed A/P and
A/R, answered phones and assist customers with questions and weekly payroll for 15
staff. Monthly mailings and ran general errands. General filing and keeping records.
Worked with owner on general projects and other duties as needed.
References Available Upon Request
Contact this candidate