Customer Service Front Desk

Shambrika Daniels

*** *.*. **** *******

Fort Lauderdale, FL 33311

754-***-****

Front Desk Receptionist

Dedicated and proactive individual with 6 years' effective front desk & customer service experience. Demonstrated ability to maintain a pleasant, positive & courteous demeanor continually.

• Well versed in greeting visitors, scheduling appointments & handling administrative & clerical duties

• Positive attitude and disciplined work ethic

• Adept at answering phones, faxing & filing

• Computer Savvy: Proficient in MS office (word, excel, power point & outlook)

• Enjoy working with diverse people & able to multitask

Work Experience

Front Desk Receptionist American Guard Service

Fort Lauderdale, FL. October 2014 - Present

• Welcome visitors, guests & customers as they arrive

• Provide Information asked for & direct them to the right departments

• Assist visitors & customers to the correct staff member

• Handle phone calls & direct them to the correct recipient • Schedule meetings & conferences

• Hand out memos and notices

Customer Service L & R Services

Fort Lauderdale, FL March 2009 - October 2014

• Handled the switchboard & routed calls

• Validated parking tickets

• Assisted in coordinating office activities

Education

Dillard High School Fort Lauderdale, FL

High School Diploma 2006

Additional

• Fast learner with a keen ability to set & maintain priorities

• Well organized with strong ability to be work under stressful conditions

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