Administrative Assistant Office
Resume:
Holly K. Anderson
Pittsburgh, PA 15216
**************@*****.***
Employment History
Caregiver
December 2009 – March 2014
Full-time caregiver during family member’s illness
NTN Buzztime, Inc.
Trivia Editor, March 2006 – February 2008
Created individual trivia games by choosing trivia questions to compose games according to specific parameters (number of
questions, types of questions, themes, and categories) and writing questions to suit individual trivia games and enhance
their entertainment value as needed.
Fact-checked trivia questions to ensure the factual accuracy of trivia questions and answers, ensure that each question has
only one correct answer, and ensure that "fun facts" after trivia questions contain accurate information.
Proofread and copy-edited trivia questions to eliminate typos, misspellings and grammatical errors, ensure that any trivia
question clues refer to only one answer, ensure that each trivia question has all required fields filled in, and rewrite trivia
questions as necessary to suit NTN Buzztime style guidelines.
University of Pittsburgh School of Nursing
Secretary:
Department of Health Promotion and Development, February 2004 – April 2005
Dean’s Office, Curriculum Committee for the Doctorate of Nursing Practice, May 2004 – April 2005
NIH grant-funded study, “Menopausal Symptom Relief for Women with Breast Cancer”, January 2005 –
April 2005
Scheduled and performed three part-time jobs:
1. Provided support for the Department by preparing course materials, examinations, and student correspondence
for faculty; assisting in the maintenance of student files, curriculum plans, and course outlines; designing forms for office
use; scheduling conference rooms for events and meetings; ordering and taking inventory of office supplies; processing
student registrations and add/drop forms; making travel arrangements; and other office duties as needed.
2. Provided support for the Committee by preparing charts of curricula; preparing agendas; taking and typing
minutes; coordinating, scheduling, and ordering catering for focus groups of students and faculty; designing charts and
tables for use on faculty poster presentations at academic conferences; transcribing tapes of focus groups.
3. Provided secretarial support to the Study by creating invoices and arranging for payment of bills; entering study
data into database; contacting study participants to obtain data; organizing and ensuring the completeness of participant
files; carefully following procedures to ensure confidentiality of participant data.
University of Pittsburgh All*Temps
Department of Germanic Languages and Literatures
Administrative Assistant, July 2003 – October 2003
Answered questions about undergraduate and graduate programs; formatted and submitted course descriptions and class
schedules; made classroom reservations and changed them when necessary; created and maintained an Access database
of graduate students and faculty; provided secretarial assistance to the Chair; ordered office supplies; took part in orientation
for new graduate students, including assignment of copier accounts and offices; read copy machine meters and prepared
bills for copy accounts; processed payroll forms; produced job offers for adjunct faculty; hired and trained work-study
employees; trained new permanent secretary; general office duties.
Chatham College Department of Graduate and Professional Programs
Secretary, February 2001 – February 2002
Fielded questions about Master’s programs; maintained the Director’s calendar; kept up-to-date and organized files of all
applicants and of current graduate students; created and maintained Access databases of: all graduate student registrations,
all applicants to graduate programs, and all current graduate students; hired and supervised student workers; designed office
forms; designed brochures for Continuing Education programs; ordered office supplies; processed bills and reimbursements;
made travel arrangements; arranged catering for meetings; scheduled interviews with prospective students for graduate
program directors; assisted the Graduate Admissions department with student recruitment; assisted students with registrations
and scheduling; prepared student correspondence and coordinated mailings to students; general office duties.
Kelly Services
PNC Advisors Human Resources
Administrative Assistant, November 2000 – February 2001
Scheduled employment interviews for applicants; checked drug test results; produced offer letters; entered job requisitions
into Resumix and posted them on the Internet; removed job postings when a position was filled; assisted applicants with
employment applications on the computer.
University of Pittsburgh
Center for Instructional Development and Distance Education
Receptionist, CIDDE Administrative Offices, November 1997 – February 1998
Testing and Student Support Assistant, University External Studies Program, February 1998 – September 1999
Answered questions about External Studies programs and courses; scheduled final exams for students in the Program;
coordinated exam administration at remote sites; created and maintained Access databases of prospective students and of
students taking exams at remote sites; administered and proctored exams at the main testing site; designed forms for office
use; assisted with mailings; updated course schedules, course descriptions, and course inventory for UESP web site;
formatted course descriptions for university; organized materials and scheduled students for New Student Orientations;
proofread self-instructional materials for UESP; general office duties.
Education
University of Pittsburgh, Pittsburgh, PA
Bachelor of Science
Major: Psychology
Minor: English Literature
Community College of Allegheny County, Pittsburgh, PA
Associate’s Degree
Biotechnology
Anticipated Graduation Date: June 2016
Expertise
Microsoft Office software, including Word, Access, Excel, Outlook, Publisher, and PowerPoint, 2013 and previous versions
Proofreading/editing
Internet utilities (Internet Explorer, Firefox, Chrome)
Languages : intermediate French ; introductory German, Russian, and Nahuatl
Medical and scientific terminology
Transcription and dictation
Mathcad
University Courses in Biology, Chemistry, Physics, Neuroscience
ISIS and PeopleSoft
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