Sandy L Mitchell

Objective

My goal is to obtain a full time position with a reputable company.

To obtain a job that is a benefit to both employer and employee.

Also to utilized all my experience in a positive and productive way.

Ability Summary

Greatest abilities:

Customer Service

Multi Tasking

Professional attitude and appearance

Dependability and forthright nature

Honest and moral fortitude consistently went above and beyond the call of duty when it comes to performing my job.

Conscientious attitude towards my work as well

Team player, offering assistance to co-workers and staff members.

9 years of experience in office settings assisting in a large range of subject matters concerning all the Departments I have work for.

Employment History

Permit Runner

02/23/2015 – 05/20/2015 Syntrol Plumbing, Heating & Air Inc (Solar)

Submitted Roof Top, Ground Mount, Commercial, and Residential PV (Solar) building permits throughout Northern California Counties, Cities, and State facilities. Solved resubmital issues and engineering corrections. Assisted customers with building, planning, environmental, code, and land use requirements for permit issuance. Managed to create positive relations with several county and city officials which helped with assisting in the permitting process. Became an authorized agent for other contractors to complete’ “as built” issues to be able to assist customer with a successful outcome on permit requirement. Dealt with Fire for required variances and State for required encroachment issues as well. Drove an average of 750miles a week and worked a full 40 hours and week.

Office Secretary

01/01/2014 – 01/01/2015 Green Future Landscape and Just a little Extra Carmichael, CA 95608

All secretarial duties: Customer service, phones, filing, organization/clean, mail, data entry, processed payments, billing, permit processing/correspondence. Office equipment: Computer, printer, fax, and phone. For “Just a little Extra”, also assisted with cleaning/clean outs for house/apartment/condo.

Office Assistant II

08/2007 - 04/2013 San Bernardino County 351 N Mt View Ave, San Bernardino, CA

Served as first contact for the Departments of Environmental Health, Land Use, Code Enforcement,

Building & Safety, Planning, Vector Control, Fire Hazard Abatement, and Animal Control.

Provided information and direction relating to each program processes at counter contact and

incoming calls.

Issued Permits, and processed permit payments.

Issued and processed payments for Dog licensing.

Intake of complaints and data based complaints for response from ACO officers.

Provided Fees for services

Provided Zoning information based on APN and address.

Plan submittal status inquires

Building Inspection appointments and status.

Directed customers to the permit/land use processes such as, building permits, planning permits,

environmental health permits (Conditional Use Permit/Temporary Use Permit/Utility Permits/Health permits)

Directed customers via phone or counter contact to County wide Services as needed.

Computer: Utilizing MS Word, Excel, Access, Business letter formatting, Correspondences,

Outlook, Data entry/Data bases in departmental programs, such as Permit Plus, Envision. As a

Searcher navigated Sheriff, DMV, Courts, Prison, and Jail data bases as well.

Multi-phone lines, heavy in daily volume, copier, scanner, fax, filing.

Keyboarding Certified 48 CWPM / 49 Gross

Excellent Customer Service skills, given employee recognition.

Excellent interpersonal skills with co-workers and administrative staff.

Office Assistant/Project Assistant

08/2005 - 01/2007 San Bernardino Community College District 701 S Mt Vernon, San Bernardino, CA

My position was to assist in a clerical sense for the departments of Occupational, Weekend, and Evening

College, including our Mountain Center locations for Valley College.

Assisted Administration, Students and Staff with; Mailboxes, copier privileges, scantron machine,

print shop requests, internet access, late arrival notifications, supplies, and College campus direction and information.

Provided Students with information regarding the programs of Occupational programs available,

Weekend classes and Evening classes, Mountain center locations as well. Worked a information

Booth in the beginning of school year for program.

Kept spreadsheet (Excel) data base information and student information current. (Intra District

Program)

Answered and directed incoming calls.

Copied, Faxed, Scanned documents as needed.

Worked on special assignments as needed.

Excellent and inspiring relationships with my supervisors and co-workers.

Classified Substitute Instructional Aide / Clerk

04/2001 - 01/2004 Hemet Unified School District 1791 W Acacia Ave, Hemet, CA

Employed as a Substitute Instructional Aide for the severely handicapped and special day classrooms district wide. Also work as a Substitute clerk for School Site offices ranging from Elementary to High School. Assigned to the Purchasing Department at the Hemet Unified District Offices as a Purchasing clerk.

Processed Purchasing orders.

Served as coverage for the Facilities Department for vacationing or leave clerk.

Served as contact for Students and Parents inquiries via in person or on the phone.

Assisted Teachers and Administrative with all clerical needs such as data entry, filings, copy, fax,

inventory, activities, supervision, clean-up.

Assisted and assigned one-on-one instructional assistance to special needs students.

Assigned to "Special Day Classrooms" as Instructional Aide.

Purchaser for the District assigned my participation as part of a group to "Inventory" District wide

due to an Insurance error.

Participated in IEP Meetings, regarding educational requirements for the special need students.

Gathered materials they needed for learning and meeting IEP requirements.

Education and Training

San Bernardino Valley College San Bernardino, CA 76 units 3.4 GPA

Psychology/Geology/Administrative Asst/Water Distribution

Keyboarding Certification San Juan Unified School District 07/2013 CWPM 48

Honors & Activities

It was an honor to be sworn in as Deputy Court Clerk for San Bernardino County, by the Clerk of the Superior Court of California.

It was an honor to be recognized and awarded Certificates for Customer Service by San Bernardino County Environmental Health / Land Use Departments.

Awarded as "Employee of the Month" by Environmental Health.

It was an honor working with and for the people and places that have been a constant in encouraging and supporting self-improvement.

Recent Activities have been exploring this new and wonderful place I call home now, which is Sacramento County.

Future Activities are to get involve with a community effort or cause.

Additional Information

Professional Training Courses taken:

Success in the People Zone

HS Privacy and Security Training

County Ethics Training

* County of San Bernardino

San Bernardino, CA

References upon request

Contact this candidate