Customer Service Sales

Antonio Harris **** N.Bennett st. apt#* Appleton WI,54914

920-***-**** *******.******@*******.***

EDUCATION University of Dubuque, Dubuque, IA

Bachelor of Arts in Health/Wellness Recreation, June 2010

Minor in Coaching K-12

EXPERIENCE

Marketing Promoter – 1 Vision Marketing Group, Inc., Valencia, CA

June 2014 – present

Maintain visual standards of products and promote products through demonstration of features, benefits,

and value proposition to prospective customers.

Maintain current knowledge of client products, industry news, and competitive products.

Build rapport and strong relationships with client, customers, and management.

Train entry-level associates.

Report event statuses and in-store activities to program managers.

Sales Representative – Fox Valley Air/Filter Queen, Oshkosh, WI

Dec. 2013 – June 2014

Set up and demonstrated product features through door -to-door sales.

Employed persuasive techniques to build product value.

Filled and submitted orders and delivered products.

Built rapport and generated lead lists.

Upgraded current or former customers.

Assisted with installation of products. Recruited and trained sales specialists.

Customer Service Representative - American Customer Care (Lego Division), Dubuque, IA

Sept. 2013 – Nov. 2013 Assisted purchasing and resolved customer service and product issues.

Employed rehashing techniques to promote sales.

Sales Associates - Dick’s Sporting Goods (Team Sports), Dubuque, IA May

2012 – Aug. 2012 Provided customer service.

Organized merchandise displays to company standards and stocked inventory.

Promoted company programs including warranty sales, scorecard, and private label credit card.

Responsible for accurate and timely accounting and auditing of weekly collections.

Sales Representative - Vector Marketing, Dubuque, IA

May 2010 – Aug. 2010

Presented products to customers by appointment.

Filled and submitted customer orders.

Identified potential customers through personal referrals and lead generation .

Reviewed personal performance weekly with local office manager.

Attended advanced training workshops and conferences on sales technique, consumer behavior, time

management, and effective communication.

LEADERSHIP

Infantry MOS, Squad Leader – U.S. Army National Guard, Dubuque, IA Aug. 2007 – June 2009

Assessed training needs and evaluated training effectiveness of squad.

Mentored and maintained accountability of soldiers within the squad.

Provided positive guidance for personal and professional development.

Supervised and conducted inventory functions for communications, medical, and specialty equipment.

Oversaw all aspects of squad’s fitness program.

MS-III Cadet - Army ROTC, Eagles Battalion, Dubuque, IA

Aug. 2007 – June 2009

Learned and practiced leadership fundamentals in setting direction, problem -solving, active-listening,

presenting briefs, providing feedback and using effective writing skills.

Developed leadership qualities in conduc ting physical fitness training, facilitating teamwork, supporting

nutrition, and administering first-aid.

SKILLS

Language: Korean (basic)

Technical: Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), proficient internet skills, operation of

high-powered machinery.

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