LLOYD WOODRUFF

**** ***** ** *** ***** #*** ~ Houston, TX 77054 ~ 817-***-**** ~ acqedg@r.postjobfree.com

ACTIVITY SEEKING A POSITION AS A

-PROPERTY MANAGER-

SUMMARY OF QUALIFICATIONS

Maintained a 95 percent average occupancy rate while managing a 256-unit, Class A multi-family property, inherited the property at a -1.86% Net Rental Income and turned it around to a positive 8.66% in less than a year.

Increased rents by 4.5 percent over previous year; increased renewal rates by an average of 4 percent.

15 Years of sales, marketing and leasing student housing properties and conventional multi-family properties.

Experience successfully training more than 100 new leasing managers, assistants and staff on a number of topics, including leasing, marketing, resident relations, hiring staff and fair housing laws.

Veteran, U.S. Marine Corps.

AREAS OF EXPERTISE

• Leasing/Sales • Resident Relations • Advertising/Marketing

• Leadership • Staff Management • Recruiting/Training

• Profit and Loss • Problem Solving • Financial Management

PROFESSIONAL EXPERIENCE

Community Manager, Carroll Management Group – Houston, TX 12/2014 – Present

Lead all aspects of a 319-unit, Class A multi-family property, including leasing, advertising and maintenance.

Manage a team of on-site staff members, including recruiting and training associates on best practices.

Draft clear and concise owners’ reports based on findings from quarterly financial statements.

Developed an aggressive market plan designed to improve occupancy by 8% over take over numbers.

Manage and document all income and expenses and take appropriate action, including regarding delinquencies.

Boosted marketing to area medical center employers.

Community Manager, Carroll Management Group – Austin, TX 7/2013 – 12/2014

Lead all aspects of a 256-unit, Class A multi-family property, including leasing, advertising and maintenance.

Improved NOI from -1.8% to a +8.66% in 12 months.

Manage a team of on-site staff members, including recruiting and training associates on best practices.

Draft clear and concise owners’ reports based on findings from quarterly financial statements.

Manage and document all income and expenses and take appropriate action, including regarding delinquencies.

Maintained a 95-97 percent average occupancy rate, achieving positive Net Operating Income in 11 of the past 12 months.

On pace to increase rental rates by an average of 4.5 percent over 2013.

Increased renewal rates by an average of 4 percent over previous years.

Boosted marketing to area tech companies such as Samsung, Dell, General Motors and Apple.

Sr. Marketing/Leasing Specialist & Operations Specialist, American Campus Communities – Austin, TX 3/2009 -7/2013

Collaborated closely with property managers and leasing managers at more than 150 properties.

Traveled to property locations to help on-site managers achieve leasing, occupancy and marketing objectives.

Helped with corporate marketing efforts as well as local marketing efforts, including creating annual marketing plans.

Guided leasing and marketing of 7 new lease-up properties in very competitive student markets.

Played a key role helping achieve an average of 97 percent occupancy each year from 2009-2013, which generated $15 to $20 million in leasing revenue over these four years.

Successfully trained more than 100 new leasing managers, assistants and student staff on a number of topics, including leasing, marketing, resident relations, hiring staff and fair housing laws.

Filled in as property manager in various markets when staffing needs opened.

Marketing Coordinator, Campus Living Villages – Houston, TX 7/2004 -3/2009

Leased up a 362 unit (906 beds) student housing community complex in each year from 2006-2009 with an average occupancy of 94%.

Supervised and trained over 14 community assistants in the art of leasing and marketing.

Collaborated with on campus housing office to supply housing to over flow students who didn’t get on campus housing.

Handled and coordinate on campus marketing events. Attended annual fairs.

Created and implemented annual marketing plan for fall, spring and summer semesters.

Maintained a closing ratio of 65% that lead to an estimated to the generation of over $4 million in leasing revenue per year.

Worked with International Office and athletic department to full fill annual student leases as well as international groups attending UTSA.

Worked with bookkeeper, resident coordinator and manager in room assignments and resident functions.

EDUCATION AND TRAINING

Bachelor of Science, University of Texas Medical Branch – Galveston, TX; earned 2002

Certified Apartment Manager (CAM) Certification; expected 08/2015

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