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Customer Service Data Entry

Location:
Newark, CA
Posted:
June 25, 2015

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Resume:

Patricia J. Harvey

**** ******* ******* ******, **** G, Newark, CA 94560

510-***-**** * acqe86@r.postjobfree.com

Summary: A team player, with a commitment to Customer Service, possessing a long track record of working in various administrative roles, with the ability to communicate confidently at any level. A professional administrator with a strong initiative and desire, to contribute to the success of company goals. Effectively, delivering, a high quality of administrative services.

QUALIFICATIONS:

Over 10 years of Office Support/Administrative Assistant

Oversee the volunteers

Coordinate calendars to schedule appointments for Staff and Clients

Answer multi-line phone system

Prepare deposits and perform basic Accounts Payable/Receivable functions

Proficient in Windows, IBM/Mac, MS Office, Outlook, Internet, Excel, PowerPoint

Interact well with all vendors

Professionally work with sensitive/confidential matters and materials

EXPERIENCE:

Gluten Free Mother of Three, San Leandro, CA, Supervisor over Production - 03/2014 – 03/2015

Duties included: Supervisor, cookie prep, delivery, fill orders, inventory, gluten free,

All City Management, Fremont, CA – Crossing Guard - 11/2012-06/2014

Duties included: Keeping the safety of kids crossing the street

JoAnn Fabrics, Mountain View, CA – Cashier - 06/2011-10/2012

Duties included: Answering phones, cash handling and cutting fabric and customer service

Edible Arrangements, Fremont, CA – Food Production - 02/2011-06/2011

Duties included: Fruit prep, make arrangements, takes orders, deliveries, cash handling and customer service

ABC Childcare, Palo Alto, CA – Front Office - 06/2010-01/2011

Duties included: Faxing, typing, data entry, mail, and copying

Greet and receive visitors, multi-lines; arrange conference calls

Using initiative, independently compose routine memos and email prepare outgoing mail

Order office supplies and maintain office equipment

Receive and distribute mail

Stanford Temp Agency: Stanford, CA - Administrative Associate - 11/2009 – 06/2010

Duties include: General Office Duties including, faxing, typing, data entry, mail, and copying.

Overseeing all conferences and lunch catering. Screen all telephone calls; arrange conference calls.

Use initiative, independently compose routine memos and email and order office supplies and maintain office equipment as well as receive and distribute mail; prepare outgoing mail and

Greet and receive visitors.

Patricia J. Harvey

Second page

Net Polarity, Inc: San Jose,CA – Receptionist – 05/2006 – 04/2008

Duties include: General Office Duties including, faxing, typing, data entry, mail, and copying.

Maintain all office equipment’s and coordinate office repairs.

Answer, screens, direct calls; arrange conference calls.

Open and distribute mail; prepare outgoing mail and packages.

Demonstrate a high level of professionalism in dealing with confidential and sensitive issues.

Ordered and monitored all office supplies both in and out of the office.

Kept track of all physicians on the Data Base.

Enter new hires information and schedule interviews

distributed all checks to staff and Hired Temp staff.

Mark . D.D.S, San Mateo, CA - Medical Receptionist - 01/2006 – 04/2006

Duties include: Answer phones checking messages, data entry, collect co-pays, schedule appointments,

Insurance verification

The Foot Doctor, San Jose, CA - Medical Receptionist - 07/2005 – 01/2006

Duties include: Errands, data entry, collecting co-pays, mailing, insurance verifications, open/close office

Greg Hooper, MD, Sunnyvale, CA - Administrative/Medical Receptionist - 11/2003 – 07/2005

Duties include: Providing support to office manager and CEO

Answered heavy multi-line phone

General Office Duties including: faxing, typing, data entry, mail, and copying.

I have utilized computers and software such as MS Word, Outlook, and Excel, PowerPoint, and Access

Handled private and confidential patient information.

Set-up and scheduled appointments.

EDUCATION:

Woodside High -Woodside, CA – GED

Silicon Valley College-Fremont, CA -Certified Medical Assistant

Ohlone, CA – Business courses and workshops



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