Entry-Level Business Office

Profile

Business Office Professional maintains office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving customers. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Key Skills

Office Skills:

Office Management

Spreadsheets/Reports

Front-Desk Reception

Computer Skills:

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

MS Project

MS Publisher

FileMaker Pro

Windows

Experience

DIAMOND OAKS, Cincinnati, OH

Receptionist / Secretary, 2014-current

Handled multifaceted clerical tasks (e.g., data entry, filing and records management) as the receptionist. Maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:

Communicated effectively with parents, students, staff and visitors daily. Prepared welcome packages for new students. Established strong relationships to gain support and effectively achieve results.

Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Education

BECKFIELD COLLEGE, Cincinnati, OH

Business Administration, 2015-current

Relevant Courses:

Marketing

Management Principles

CENTRAL STATE UNIVERSITY, Wilberforce, OH Early Childhood Education

DIAMOND OAKS, Cincinnati, OH Early Childhood Education 2007- 2009

MT. HEALTHY, Cincinnati, OH Diploma 2005- 2009

Employment History

Diamond Oaks, Cincinnati, OH Student Worker Secretary 6/07-5/09

Duties include: Switchboard, typing, filing, and mailing

Hamilton County Community Action Agency, Cincinnati, OH Summer Youth Employment Program (Dudley Beauty Center) 6/10-8/10

Duties include: Janitor, stocking, and advertising

Karing4Kids Learning Center, Cincinnati, OH Lead Toddler Teacher 12/10-9/12

Duties include: Lesson planning, creating a safe environment, nurturing children, cleaning, decorating, and engaging in daily activities with the children.

Youthland Academy Price Hill. Cincinnati, OH Lead Infant/Toddler Teacher 11/12-8/14

Duties include: Creating a safe environment, loving and nurturing children, lesson planning, cleaning, decorating, engaging in daily activities with the children, teaching the children sounds and how to learn through play, how to crawl, walk and reach, answering phones, morning ratio count, and prepared healthy meals for the children.

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