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Service Manager/ production supervisor

Location:
Cary, IL
Salary:
75000
Posted:
June 23, 2015

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Resume:

William Mahon

**** **** **** ******

Cary, IL. **013

Tel: 847-***-****

Cell: 847-***-****

Email: acqdvc@r.postjobfree.com

OBJECTIVE

Obtain a challenging and rewarding position, in a team oriented environment where I can apply my leadership, analytic and management skills for the benefit of all.

PROFESSIONAL EXPERIENCE

ELTOSCH AMERICA INC. MANAGING / SERVICE DIRECTOR 11/12 – 12/13

Responsible for all aspects of the day to day operations

Developed monthly, annual, and 5 year sales forecasts

Inside and outside sales of new equipment, all sales quotations for new equipment, dealt with all OEM issues in regards to new sales and installation issues.

Managed Service department and all service related issues (scheduling of service engineers, incoming service calls, taking parts orders from customers, did outside service work and assisted in complex installations. Managed staff of: 9

Responsible for billing, collections, payables, and tax issues, Managed staff of: 2

Managed all aspects of the purchasing department in regards to purchasing of new equipment and parts for the company warehouse. Evaluated new suppliers for the company to make sure that the company was getting the best quality parts that were required for the equipment sold by the company. Managed staff of: 1

DEVRIES DRYING SYSTEMS INC. / LSAMERICA INC. OPERATIONS/SALES MANAGER 06/05 – 10/12

Managed the day to day operations of the whole company (pertaining to)

Inside and outside sales of new and used equipment, spare parts, and sales Proposals/Quotations

Responsible for billing, collections, payables, and tax issues. Managed staff of: 1

Managed all aspects of the purchasing department in regards to purchasing new equipment and parts for the company warehouse. Evaluated new suppliers for the company to make sure that the company was getting the best quality parts that were required for the equipment sold by the company. Managed staff of: 1

Managed Service department and all service related issues (scheduling of service engineers, incoming service calls, taking parts orders from customers, hiring of outside contractors and scheduling them, did service and installations on (equipment sold when necessary) Managed staff of: 4

Warehouse Manager (shipping, receiving, inventory)

Managed all aspects of the company trade show booth

WM. FUCHS-JAC DEVRIES INC. OPERATIONS / SERVICE MANAGER 06/03 – 06/05

Managed the day to day operations of the company

Sales (consisting of inside and outside sales of new equipment, all sales quotations, dealt with all OEM issues in regards to new sales and installation issues)

Service coordinator: ( scheduling of service engineers, incoming service calls, taking parts orders from customers, hiring of outside contractors and scheduling them, did service and installations on equipment sold when necessary) Managed staff of: 3

Managed all aspects of the company trade show booth

MULLER – MARTINI CORP. SERVICE ENGINEER 04/96 – 06/03

Installation of new and used bindery equipment for the graphic arts industry

Evaluation and repair of malfunctioning bindery equipment

Demonstrating and customer training on the operations of the Muller Martini equipment

Training of new service engineers on the installation, evaluation, and repair of Muller Martini equipment

Handled service calls, and scheduled service staff from the Midwest regional office when the service manager was out of the office

Demonstrated Muller Martini equipment at graphic arts trade shows

ELECTRO SPRAYER SYSTEMS INC. VARIOUS POSITIONS 06/76 – 12/95

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Assistant Plant Manager, Quality Control Manager, Project Engineer,

Assistant Service Manager/Engineer

SUMMARY OF SKILLS:

Instrumental in successful start- up of new company pertaining to all aspects of start- up procedures (phones, utilities, company policies, operational procedures, etc.)

Project management

Team leadership

Highly organized with excellent attention to detail

Service department management

Facility management

Experienced with budget management, disbursement, and monitoring

EDUCATION: St. Norbert College

Bachelor of Business Administration



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