Anna Victoria Mendoza Bonfante

*** **** *** ****** ****. Apt 1678 San Ysidro CA 92173

619-***-****

acqdva@r.postjobfree.com

Award winning senior project manager with 10 years’ experience, PMP (expected August, 2015) and B.S in Industrial Engineering and Operations. Fluent in Spanish and conversational in Japanese.

Demonstrated Skills:

-Collaborate with multiple disciplines; work well and creative / chaotic environments; team player, form positive work relationships.

-Project management; develop and coordinated realistic project estimates; monitor and measure project progress, potential risks and team performance; strong presentation skills, highly organized, promote continuous learning; clear communication; customer service and problem solving.

-MS office, MS project and AutoCAD, JIRA, Agile, SAP, Oracle.

Key Accomplishments:

-Was the sole recipient worldwide and the first employee in Design Center and Manufacturing facility in Mexico to receive the Courage Award from Plantronics Worldwide in 2014. This award acknowledge that I stand up and be counted, don’t shrink personal responsibility, can be counted when times are tough, I am willing to be the only champion for an idea or position and that I am comfortable working alone on a tough assignment.

-Awarded the 2014 Personal Responsibility Award, an acknowledgment voted on by all employees in the Plantronics Mexico Design Center.

-Served as Project leader of 2014 Plantronics deployment teams. Recognized by the executive management team for “2014 Best Deployment team” for creating innovative and transformational improvement projects.

Feedback from 360 evaluations include:

-Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions.

-Is widely trusted; is seen as a direct, truthful individual.

-Relates well to all kinds of people, builds constructive and effective relationships, uses diplomacy and tact; can defuse even high-tension situations comfortably.

Anna Victoria Mendoza Bonfante

Professional Experience

Senior Project Manager (Dec 2012 – current)

Plantronics: Leader in Audio Communications Company / Design Center

-Accountable for worldwide manufacturing product introduction and packaging development conformed by multidisciplinary engineering teams. Successfully launched 5 consumer electronic products of a total of 115 SKUs through 4 global manufacturing sites.

International Customer Service Coordinator (Aug 2011 – Dec 2012)

Medtronic: World’s largest Medical Technology Company / Cardiovascular Perfusion Systems Division

-Interacted with International customers, providing information in answer to inquires about products, accounts, and services. Handled and resolved customer complaints. Interviewed customers to acquire information and explain available products and services.

-Introduced new product design and manufacturing of 124 customized cardiovascular high complex products for all International medical institutions. Accounts were primarily located in Japan, Australia, New Zealand and Latin America.

-Member of the Japan quality customer complaints team. Investigated and corrected errors, following company and customer records.

-Developed internal improvement projects that resulted in a 50% time reduction in product delivery and 46% of design quality yield increase.

Product Engineer (Sept 2006 – Aug 2011)

Navico: World largest developer, manufacturer and distributor of Marine Consumer Electronics

-Handled 25 product introduction to operations. These represented 25 of the company's highest revenue product lines of electronic products.

- Oversaw the successful product transfer of New Zealand’s manufacturing site to Mexico's manufacturing site.

Education:

B.S Industrial Engineering and Operations – Dec. 2006

Project Management Professional Certificate (expected August 2015)

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