Matthew R. McCormick, M.S.

*** **** *** ***, ************, PA 19426 • 610-***-**** • acqdt8@r.postjobfree.com

www.linkedin.com/in/matthewmccormick2

Summary of Qualifications

Highly qualified Sales Leader with expertise in all aspects of the design, creation and practical implementation of Telesales department and infrastructure in a multi-department, global corporation. Accomplished professional with extensive hands-on experience and proven ability to organize and motivate high performing sales teams. Possess excellent organizational, problem solving and communication skills, consistently demonstrating initiative and creativity in working with multiple departments to ensure positive sales growth. History of positive sales and revenue growth generating over $10 Million in revenue in 2013. Success in implementing national CRM programs consisting of Salesforce.com, Seibel and Sales Logix.

Areas of Expertise:

CRM Implementation ● Budgeting ● Analytics ● Business Intelligence ● Sales Planning ● Strategy Implementation ● Sales Training ● Lead Generation ● Power Messaging ● Negotiation Training ● Solution Selling

Professional Experience

OMEGA SYSTEMS ● West Lawn, PA 2015 - Present

Inside Sales Manager

Hired to develop and expand the inside sales team. Created, formalized and implemented metric expectations, quota values and a training program for the team. Instituted coaching and call review process to increase and improve conversation skills.

Improved team performance by 175% from January to April

Formalized use of Salesforce process between the inside and outside sales teams

Introduced targeted calling campaigns to more effectively reach qualified leads

oFirst campaign resulted in equaling prior months production

Responsible for full interviewing and hiring process

IRON MOUNTAIN ● Collegeville, PA

Manager, Telesales 2008 – 2014

Developed and implemented a major Telesales expansion from two to over 60 representatives concentrating on managing budget, staffing, training and performance for Iron Mountain. Assumed responsibility for managing the Canadian Telesales team.

Leadership Achievements

Spearheaded the transition of the department from an Inbound-only sales orientation to both Inbound and Outbound responsibilities.

Developed a new lead generation team due to expansion, which was over 110% of quota during the first calendar year.

Oversaw the successful expansion of the company’s Telesales force from two representatives to 20 representatives in November 2008 to its current level of 60 team members. Played active roles in managing the Inbound, Outbound and Enterprise teams.

Successfully implemented Docusign which resulted in a 27% increase in revenue for the department.

Sales Achievements

Developed new sales Channels with partners which funneled more opportunity to the team.

Started new Data Backup and Recovery team of 15 people selling Digital services across North America.

Collaborated with the Marketing Department to develop new marketing programs and drive new business.

Identified and developed new revenue channels to increase overall lead production.

Achieved consistent over-production of quota ending 2010 at 113% of quota and 2011 at 146%.

Generated $10 million in revenue in 2010, a 200% increase in revenue from 2008.

Refined existing processes and training program which allowed the team to add digital products to their sales portfolio.

Developed a new “Nurture” program to reach out to stalled leads which resulted in net new business for the department.

Supervisor, Telesales 2006 – 2008

Developed beta program for selling Iron Mountain physical services over the phone, tracked the progress and revised processes for international program rollout. Developed test protocol that included provisions for revising and reviewing the process flow for all involved departments (A/R, customer service, transportation, operations). Developed and coordinated an acceptance process for all departments involved.

Expanded the team from two to 10 within the first year and grew to 20 team members by 2008 due to positive sales results.

Transformed Business Development representatives into Sales representatives through positive coaching efforts, which included side by side listening, role playing and solution sales training.

Generated revenue growth of over 200% in first two years after department was fully established.

Achieved 180% of Quota in 2008 which resulted in $5 million in recurring revenue.

Established new sales processes for selling multiple new product lines; resulted in the ability to selling all Iron Mountains physical products.

Supervisor, Inside Sales Department 2003 – 2006

Trained, monitored and provided feedback to Inside Sales representatives and ensured the daily/monthly tracking of departmental production. Interpreted and analyzed the numerical performance data to identify training needs in addition to monitoring and completing performance reviews on assigned personnel. Assisted Director in the motivation, contest development and support of entire sales team.

Over achieved quota at 113%.

Successfully implemented a newly created 3rd business development team floor up.

Inside Sales Representative 2001 – 2003

Proactively sold/marketed product lines and qualified leads for assigned products on a National basis. Responsibilities include calling on prospects, inactive accounts and customers, to determine service and product needs for both new (prospects) and ongoing accounts.

PREVIOUS EXPERIENCE

FITNESS TRAINERS INC., Outside Sales Specialist, Supervisor 2000 – 2002

Founded new fitness facility. Developed and maintained referral sites and sources including doctor’s offices, health equipment stores, and rehabilitation facilities.

ORBITAL INFORMATION CORPORATION, Regional Account Manager 2000 – 2001

Sold services for an internet application service provider, by initiating and maintaining company’s clientele.

THE BLAIR RACQUET AND FITNESS CENTER, Sales Manager/Fitness Director 1997 – 2000

Started fitness facility and was responsible for deploying aggressive marketing plans, membership and corporate sales programs, and all employment decisions. Individual and corporate memberships were increased by over 350%.

Notable Accomplishments and Recognition

2012/2013 Top Sales Manager for quota over-achievement: 200% and 155%, respectively.

2010 Q4 Departmental Applause Award: Presented for the implementation of Docusign into the existing sales process

2007 Q3 Employee of the Quarter: Nominated by sales team for efforts in establishing the department

2006 Mountaineering Award: Presented to an employee who goes above and beyond in their job

Successfully started fitness center increasing membership 350%, which resulted in a profit ahead of the established business plan schedule

Education

Master of Science, Exercise Physiology Pennsylvania State University

Bachelor of Science, Biological Sciences Ohio University

Bachelor of Arts, Psychology Ohio University

Computer Skills

Highly proficient in Windows Platform (Excel, Word, PowerPoint) ● Salesforce ● Seibel ● Visio ● Virtual Observer ● Docusign

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