Desiree M. Walston

**** ******** *****, **** ****

Atlanta, GA 30345

678-***-****

acqds6@r.postjobfree.com

Objective

Executive assistant position allowing successful demonstration of organizational, internal and external customer service, communication and project management skills proven by ten plus years of profitable employment with advancement to develop.

Professional Experience

Executive Assistant to the Chief Executive Officer – Impellam North America (2012 – 2015)

Provided administrative/personal support to the Chief Executive Officer.

Managed calendar, travel (international/domestic), internal/external correspondence, confidential communications, expenses, files, special projects.

Accompanied Chief Executive Officer with confidential field projects.

Acted as liaison for executives in their absence.

Partnered with executive team to achieve strategic goals and develop initiatives.

Supervised administrative team of twelve.

Planned and organized meetings, magazine editorials, and special events for high profile clients.

Performed internet search and analyses.

Developed and implemented tools and processes to improve efficiency.

Liaison to all international business.

Responsible for producing weekly/monthly business summaries, financial reports and executive initiatives.

Lead Project Manager for successful implementation of expense/travel tool (Concur Solutions), Starleaf video systems, as well as reconstruction of American Express corporate program.

Travel Administrator for company of 300 plus employees.

Negotiated with vendors for hotels, restaurants, meeting spaces, entertainment, and limo services for clients, Bank executives and Board of Directors.

Cultivated rapport with customers.

Executive team expense administrator.

Assisted with software and server quality assurance testing.

Managed all personal real estate properties.

Scheduled all personal family vacations.

Assisted Chief Executive Officer and Chief Financial Officer with confidential salary documentation and communication (bonus and salary documentation, offer letters, etc.).

Delivered outstanding customer service to field employees; troubleshoot problems, answered questions, and provided recommendations.

Executive Assistant/Project Manager – Guidant Group*

(2012 – 2012)

* Guidant Group is a subsidiary of Impellam North America*

Coordinated all clerical staff and utilizing office equipment effectively.

Creating and implementing new administrative systems.

Organizing induction programs for new staff.

Recording office expenditure and managing its budget.

Coordinated meeting and client events.

Managed office equipment and arranging any repairs or replacements nationwide.

Ensured all health and safety policies are observed.

Reporting on office performance to Directors and senior management.

Ordering stationery, office equipment and furniture nationwide.

Assisted IT with system changes and routine maintenance.

Assisted with phone system transition.

Managed all internal events to support office morale.

Co-Project Manager on 6 month office consolidation project across the United States.

Senior Executive Assistant/Office Manager – Quest Software (2008 – 2011)

Managed regional office for research and development, government sales and commercial sales.

Prepared complex reports for Senior Vice President.

Supported divisional executive with product unit.

Served as travel agent for division of 20.

Facilitated all policies and processes.

Managed all trainings, internal and external events for partners, clients and internal staff.

Executive Assistant – Quest Software (2006 – 2008)

Supported commercial sales Vice President for entire southeast sales team.

Managed 5 regional assistants located in 3 regional offices.

Supported Vice President of Channels division virtually with a team of 32.

Awarded 4 invitations to company yearly kick-off.

Managed all facilities and vendors.

Administrative Assistant – Quest Software (2004 – 2006)

Managed front reception.

Greeted incoming guests.

Answered and directed switchboard of 100 plus lines.

Maintained schedule for all conference room bookings.

Supported Senior Executive Assistant for regional office.

Work History

7/2012 - 5/2015, Executive Assistant to CEO, Impellam NA, Atlanta, GA

3/2012 - 7/2012, Executive Assistant, Guidant Group, Atlanta, GA

4/2008 - 11/2011, Office Manager, Quest Software, Reston, VA

8/2006 – 4/2008, Executive Assistant, Quest Software, Atlanta, GA

2/2004 - 8/2006, Administrative Assistant, Quest Software, New York, NY

Education

8/2013 - Present Kennesaw State University, Kennesaw, GA

BS Business Administration

8/2010 - 5/2011, Northern Virginia Community College, Sterling, VA

AA Business Administration

Skills and Strengths

Dependable and trustworthy

Excellent communication skills

Professional attitude and appearance

Organized and responsible

Ability to multi-task with ease

Great team player

Discreet

Self-motivated

Computer and Smart-phone savvy

Customer Service

Scheduling

Report preparation

Vendor management

Front/Back office operations

Travel administrator

Implementation

Vendor management

References

References are available on request.

Contact this candidate