Mohamed A. Zakaria

***** ********** ***** * Ashburn, VA 20148 * 734-***-**** * acqdo9@r.postjobfree.com

Professional Summary

A licensed and patient-centered Pharmacy Manager with a demonstrated ability to streamline pharmacy workflow processes and operations. A flexible leader with a participative management style dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.

Areas of Expertise

-Prescription Compounding

-Regulatory Compliance

-Staff Scheduling

-Immunization/CPR Certified

-Customer-Centric Focus

-Inventory Control

-Patient Counseling

-Insurance Billing/Claims

-Drug Action/Reaction Expertise

-Personnel Training/Management

-Quality Improvement Processes

-New Product Assimilation

Work Experience

Harris Teeter Pharmacy

Pharmacy Manager

February 2012 - Present

Ashburn, VA

Oversee daily operations of Crandall Square pharmacy. Train and supervise staff, monitor compliance issues, and provide exceptional customer service.

-Perform daily pharmacist activities including verifying and dispensing prescriptions, counseling patients, and providing immunizations. Continually monitor store performance, review department figures, analyze and manage inventory, and coordinate all staff schedules.

-Set up and execute training for pharmacists and technicians. Handle all training for pharmacy students under approved preceptor supervision in regard to McKesson and Etreby software.

-Successfully worked with pharmacy upper management to organize and establish new pharmacy location for company. Responsibilities included but were not limited to:

-Collaborated with VA Pharmacy Board to ensure safety procedures and overall compliance with VA and Federal Pharmacy laws.

-Trained new employees and provided in-store staff development training sessions for new drug dispensing system.

-Pro-actively performed physician office calls to promote pharmacy opening; developed programs aimed at increasing patient volume and pharmacy patronage.

-Honor patients’ rights to privacy and confidentiality; exhibit empathetic manner to all customers. Recipient of 2 Outstanding Customer Service awards, recognized for engaging and retaining customer loyalty.

CVS Pharmacy

Staff Pharmacist

January 2010 - January 2012

Woodbridge & Manassas, VA

Efficiently interpreted prescriptions and processed third party billing. Rapidly assimilated product information and provided exceptional customer service.

-Consulted with physicians and patients regarding medication dosage, drug interactions, medical equipment, disease management, and potential side effects of prescription and OTC medications.

-Acted as certified immunizer providing flu vaccinations to patients.

CVS Pharmacy

Pharmacy Intern/Technician

June 2009 - December 2010

Woodbridge, VA

Supplied support to head pharmacist and staff while utilizing and executing learned pharmacological responsibilities.

-Demonstrated solid clinical skills while consulting with physicians and patients regarding medication dosage, drug interactions, medical equipment, disease management, and potential side effects of prescription and OTC medications. Encouraged patients and families to participate in planning and implementation of care and services.

-Compounded prescription drugs for pharmacist review; helped pharmacist in CII-Inventory and ordered out-of-stock supplies.

-Continually demonstrated analytical and practical applications; conducted prospective drug reviews under pharmacist’s direct supervision and handled insurance claims as necessary.

Education & Professional Development

Licensed Pharmacist – VA License #020*******

Immunization & CPR Certified – American Pharmacists Association

University of South Australia, Adelaide, Australia – Postgraduate Diploma, Clinical Pharmacy 2006

The Tamil Nadu Dr. MGR Medical University, India – B.S., Pharmacy 2000

JSS College of Pharmacy, Mysore, India

Courses taken:

Bridging Program - Clinical Pharmacy 2004

Workshop & Symposium on Medication Errors & Pharmacological Vigilance 2003

American Association of Pharmacists – Member

Software Experience

Microsoft Office Suite – Word, Excel, PowerPoint, Outlook

McKesson * Etreby * RxConnect * Rx2000

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