JOHN G. VAUGHN San Antonio, ***** acqdkg@r.postjobfree.com 210-***-****

OPERATIONS, BUSINESS, PRODUCTION,

TERMINAL & SAFETY MANAGER

Team Leadership Turnarounds Territories & Large Operational Budgets Best-In-Class

Offer track record of exceptional performance leadership of managers and teams, operations, logistics, production and safety for world-class organization. Adaptable and flexible in fast paced environments, create set performance standards, direct and motivate teams of 900+ regionally to exceed corporate goals. Sought out as the “#1 go-to manager” for turning around poor performing operations centers and recognized through multiple top awards, promotions, recognitions and repeated Best-In-Class consistently for 10 years.

Accomplishment Highlights @ UPS

Held Full P&L and Financial responsibility through floor to ceiling cost control measures and employee and operational performance improvements. All 10 operations operated well below their annual cost plans.

Saved $2.6M against cost plan as Operations Manager for 10 locations.

Instrumental in growing Mexico business, by enabling customers to ship packages the day of factory production.

Created, developed, and implemented money-saving plans:

Improved performance, including safety with HR Group via Hiring Plans for multiple buildings.

Saved $3M bear charges by reducing injuries, with Health & Safety Group via Safety Plans.

Measured Centers’ effectiveness with Industrial Engineering Group, via Cost and Production Plans

#1 ranked manager in (4) different operations.

Critical Competencies

Business Leadership, Manufacturing, Distribution, Transportation, Logistics: Communication § Team-Building § Management § Logistics Organization § Business Development Performance Evaluation § Decision-Making § Safety Compliance § Cross-Level Rapport § Customer Relations § Cost Control § Business Strategies § Operations Management P&L Budget § Compliance § English/Spanish Bilingual

Computer Skills: Microsoft Word § Information Security § iPad/Mobile § Google DOCS § Multiple Platforms

Education & Certification

Bachelor of Business Administration: Marketing, University of the Incarnate Word, San Antonio, TX

Project Manager

Flexecution, Inc. San Antonio, TX. Jan 2014 – Current

Construction and project management company with a team of installation professionals / contractors throughout North America.

Manage day to day operations of local office. This role requires me to maintain constant contact with all contractors / employees at each job site and manage the logistics and timely delivery of all materials and supplies for each project.

Work directly with senior management to plan and manage business initiatives and budgets. Full P&L responsibility for all projects

Implemented and managed multiple projects at once. Ensure that all jobs are completed on time and the work completed exceeds the customer’s expectations.

Establish and manage cost, schedules, and performance of very large and profitable projects. Fully accountable for these projects that if not completed on time had a high degree of business and financial risk.

Served as point of contact to all new and existing customers. This role required me to travel extensively and meet with new and existing customers.

Operations Manager / Business Manager Experience

UPS (United Parcel Service) 1991 – 2013

One of the largest global transportation and logistics companies ($50+ billion) with 6 million customers in 220 Countries.

Rapidly promoted up through the company for exceptional work ethic and savvy, from Operations Supervisor through four increasingly responsible Business Manager Positions. Assigned to remote centers to produce quick, permanent turnarounds, from worst to best in class.

Directs: Oversaw and motivated 9 Supervisors and 170 staff: 900 in past 8 years, 200+ concurrently.

Professional Growth: Coordinated trainings, reviewed performance, and determined salaries/bonuses.

Profitability: Met and exceeded large operational budget goals, preparing senior executive reports.

Production / Sales Improvement: Created customer satisfaction via relationship-building, visiting sites.

Compliance: Turned around miserably failed audits to Best In Class, documenting in detail per Federal and company requirements.

BUSINESS / OPERATIONS MANAGER, San Antonio Central Center, San Antonio, TX 2011 – 2013

Direct Reports: 104 (12 Management, 92 Hourly) Monthly Payroll: $550K

Previous manager was demoted in 2nd quarter of 2011. Promoted from District’s Top Manager (2010), and reassigned to turn around very poor service and worst safety results in the district, by reducing injuries and resulting bear charges, via new safety plans.

sRecognized as the #1 Best-In-Class Manager for results in December 2011

sSA Central was ranked #1 on overall results for the 1st quarter of 2012. Best-In-Class Manager.

sRecognized as the Best in Class Manager in 2011 for my overall results in safety and total amount of monies saved.

sRecognized as the Best in Class Manager in 2012, for my overall results on my yearly cost plan and the total amount of dollars I saved by coming in under my yearly plan.

TERMINAL / PLANT MANAGER, Corpus Christi Center, Corpus Christi, TX 2011

Direct Reports: 150 (16 Management, 134 Hourly) Monthly Payroll: $615K

While managing Leon Valley and Kerrville Centers, selected to turn around Corpus Christi Center from worst-run in state. I turned this operation around in less than 4 months and did so while still managing Leon Valley and Kerrville.

sDrove complete performance turnaround by personally training new manager and 8-member management team.

sCompleted staffing within 3 months, by collaborating with HR on new hiring and training plan.

sExceeded production goals via business plans created with Engineering Group.

Scheduled meetings with the local Teamsters representative and was able to get 60 – 70% of the open grievances withdrawn saving the operation 55K.

TERMINAL / PLANT MANAGER: Leon Valley & Kerrville Center, San Antonio, TX 2009 –2011

Directs Reports: 190 (17 Management, 173 hourly) Monthly payroll: $700K

Previous manager was demoted in 3rd quarter of 2009 due to very results. Re-assigned to turn around prior manager’s very poor safety and service results in both centers.

sDistrict’s Top Manager 2010, rated for promotion to next level (3/2011).

sThree-time Monthly “Best in Class” Manager for overall results in Leon Valley. There were 76 operations in the state, and my two operations, Leon Valley and Kerrville finished 2010 as the #1 and #2 in the final yearly ranking.

sIn 2012, I beat my cost plan by 950K and was recognized as the #1 manager for my results and total amount of dollars the center came in below its cost plan.

sIn December 2011, the SA Central center ranked #1 on overall results and I was recognized as the Best in Class manager for these results.

sDuring the 1st quarter of 2012, the SA Central ranked #1 on overall results and I was recognized as the Best in Class manager for that quarter.

TERMINAL / PLANT MANAGER: Eagle Pass, Del Rio and Uvalde centers. 2010

Direct Reports: 65 (10 Management / 55 Hourly) Monthly payroll: $225K

Previous manager was demoted in 1st quarter of 2010. II was the only manager in the District that was assigned 5 package operations. I was asked to create and implement new operating plans that ensured comprehensive same-day package pickup and on time service. Previous manager was demoted in 1st quarter of 2010.

sWorked With air group, ensured same-day service comprehensively, by determining flight or truck shuttle designation.

sCreated new business via pickup plans ensuring comprehensive same-day service.

sI created a new plan to shuttle air packages to the SA Gateway, which reduced the need for an additional small jet to fly to Del Rio each night to pick up over flow volume saving the organization $7,800 per day.

TERMINAL / PLANT MANAGER, Harlingen & Brownsville Centers, Harlingen, TX 2008 – 2009

Direct Reports: 125 (15 Management, 110 hourly) Monthly payroll: $400K

Previous manager was demoted in 1st quarter of 2008. Reassigned for outstanding safety results, to turn around both buildings’ failed 2007 safety audits with scores among worst nationally. Asked to reduce injuries 50%, and facilitate passing re-audits, via new safety plans.

sInstrumental in business development meetings with Mexico border cities customers, collaborating to ensure clearing customs for same-day pickup and shipping, via new logistics plans.

sI was able to gain approximately $100,000 in new revenue from the customers in Mexico that I was assigned to meet with.

Both Centers passed safety re-audits within 3 months.

BUSINESS / OPERATIONS MANAGER: Travis Center, Austin, TX 2006 – 2008

Direct Reports: 107 (12 management, 95 hourly) Monthly Payroll: $575K

My assignment in Austin was to turn around the Travis center which was identified as a very poor running operation that was having a negative impact on the organization.

sIn 2007, I was ranked among top 5 Business Managers in my district.

sI was recognized as the “Best-In-Class” manager for my safety improvements year to year.

sIn 2007, I was ranked in the top 5 Business manager for my overall results in the service elements.

BUSINESS / OPERATIONS MANAGER, San Antonio Central Center, San Antonio, TX 2004 - 2005

Direct Reports: 104 (12 Management, 92 Hourly) Monthly Payroll: $550K

Promoted in 1st year for training, mentoring, and leadership praised by former bosses and daily-contact customers. The manager for the Central center was reassigned in early 2005. I had just been promoted to a supervisor less than a year. Even though I had only been in management for less than 1 year, I was asked to run one of the largest centers in the district for a total of 7 months, until they were able find a replacement. Because of the outstanding job I did as the acting manager in the Central center, I was promoted to manager and relocated to Austin to run that facility. At my former employer, it typically takes between 8 – 10 years for a supervisor to get promoted to a manager. I was promoted to a manager in less than 18 months.

WORK REFERALLS:

Eileen Crain (My former boss at UPS)

Phone: 210-***-****

Email: acqdkg@r.postjobfree.com

Relationship: Eileen recently retired from UPS after 35 years with the organization. During her career she was promoted to the highest levels of management. She was my former boss at UPS and I reported directly to her numerous times in my career. She has worked with and known me for over 10 years.

David Ojeda (My former boss at UPS)

Phone: 210-***-****

Email: acqdkg@r.postjobfree.com

Relationship: David was a division manager at UPS and my former boss. David has known me for approximately 10 years.

Chris Wilson

Phone: 210-***-****

Email: acqdkg@r.postjobfree.com

Relationship: My current boss at Flexecution.

Contact this candidate