Karen Crews

***** * **** *** .~ Denver, CO *****

720-***-**** . CELL PHONE

acqdhr@r.postjobfree.com

EDUCATION

Metropolitan State University Denver, Denver CO

Bachelor of Arts, W omen's Studies/Minor Human Services

Graduated May 2014

Parks Junior College, Aurora,CO

Paralegal Studies June 1993

RELEVANT COURSEWORK

Conflict Resolution

Decision Making

Time Management

Women's Leadership

Interpersonal Communication

Organizational Management

SKILLS/STRENGTHS

Strong communication interaction and relationship-building skills acquired

through planning and implementing programs learned through customer service

positions, volunteer work and coaching activities

College graduate with solid academic skills

Successful leader, equally effective as member of a team

Highly organized, able to mufti-task to accomplish objectives

Professional demeanor and attentive to detail.

EMPLOYMENT HISTORY

Optum Denver,Co

4/2014-6/2014

(Left for medical reasons)

Loretta Jones Linden, NJ

6/2007-6/2010

Care Giver for mother

Dish Network Denver, CO

4/2006-4/2007

Customer Service/Technical Support

Coordinated installation of equipment

Collaborated with clients and vendors

Advised clients of customer products

Exceeded company expectations for customer service

Educated customers by explaining debits and credits

to their accounts to increase customer knowledge and satisfaction

Wide Open West Cable (WOW) Colorado Springs, CO

4/2005-4/2006

Customer Service/Sales

Achieved One Call Resolution

Upgraded customer accounts

Answered phone calls, and scheduled appointments.

Expanded company territory

AT&T Denver,CO

6/2000-4/2005

Customer Service/Sales/Technical Support

Communicated with internal and external clients

Identified sales opportunities

Mentored employees

Assisted in training new employees

Collected and recorded financial information according to laws,

regulations, policies and procedures

VOLUNTEER WORK

Regional Transportation District 9/2011-

9/2012

Advised on new light rail lines

Community Action

Achieved financial grant through the Denver Foundation

9/2011-9/2012

Founded Community Action

Parents for Children with Disabilities 7/1989-

6/1991

Founded

Arranged for guest speakers

Collaborated with school, teachers and school board

Encouraged parents

References

Upon request

Contact this candidate