DEBORAH DILL

512-***-**** San Antonio, Texas ****6 acqcxo@r.postjobfree.com

Administrative Professional seeking employment that will utilize well-honed skills and experience to increase efficiency, organization and productivity.

SUMMARY OF QUALIFICATIONS

• Over 20 years’ experience in Medical Transcription, typing 70 + wpm.

• Highly proficient in Microsoft Office, dictation, email and computer research.

Thorough understanding of HIPPA and importance of maintaining confidentiality.

Adept in using a wide variety of peripheral devices and office equipment: scanner, copier, fax machine and printer.

Proven ability to handle multiple, competing priorities in an effective manner.

• Excellent phone etiquette and ability to create professional correspondence.

• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation

• Demonstrated interpersonal ability by actively listening to customers, promptly responding to requests, and providing an overall positive experience.

WORK EXPERIENCE

Haven For Hope, San Antonio, TX June 2014 - Present

Transformation Building Front Desk Assistant

• Greet, assess and triage the needs of volunteers, residents and staff, ensuring they are connected to the right person, service or directed to the appropriate location.

•Answer, screen and direct inbound phone calls on 9 line phone system and perform clerical duties such as filing, faxing and copying.

•Work as part of a team and individually in order to ensure facilitation of services.

•Professional demeanor and phone etiquette in busiest building/center at Haven.

Contracted Medical Transcriptionist

Transtech Medical Solutions, Inc. Apr 2012- Mar 2014

Pace Transcription Apr 2009- Apr 2012

Contracted Medical Transcriptionist with two major contracts/companies, as well as several simultaneous minor contracts.

Organized, detail oriented, ability to delivery accurate documentation/records, on time.

Worked independently, ability to follow work order specifications and decipher the various dialects of each speaker when transcribing.

MedQuist, Inc. Oct 2000 – Apr 2009

Medical Transcriptionist/QA reviewer

Transcribed and edited medical reports dictated by physicians with varied accents.

Created professional documentation from all medical specialties, acute care (hospital) setting.

Demonstrated attention to detail, selected to work as a Quality Assurance Reviewer.

EDUCATION

Brown Mackie College, San Antonio, TX, current full-time student pursuing AAS Health Care Administration

San Antonio College, San Antonio, TX (39 hours)

National Education Center, San Antonio, TX, Certification Medical Assisting

Dickinson Business School, San Antonio, TX Certification Accounting Clerk

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