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Customer Service Assembly Line

Location:
Rockford, IL
Posted:
June 21, 2015

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Resume:

SUMMARY

HIGHLIGHTS

ACCOMPLISHMENTS

EXPERIENCE

RENIKA WILSON

**** ********* **, ********, ******** 61108 H: n/a C: 779-***-**** acqcke@r.postjobfree.com

Assembly line worker with five years experience in large manufacturing plants Skilled at quickly

learning new processes, technologies and machinery. I am a manufacturing professional bringing five

years in production operation. Results-oriented with excellent interpersonal skills. Assembly Line

Worker with five years in a large scale manufacturing environment. Safety-conscious with a strong

attention to detail.

Accuracy

Familiarity with electrical

systems

Expert in safety rules and

operation

Excellent telephone etiquette

Able to lift up to 50 pounds

Self-motivated

Dependable

Team leadership

Calm and level-headed under

duress

Quick problem solver

Reliable transportation

06/2010 to 01/2015 Assembly

Chrysler Belividere, Illinois

Set up and performed hand and automatic assembly operations on

components, sub-assemblies and assemblies.

Assembled components with hand and power tools.

Assessed work for errors or compliance issues and made corrections and

modifications when necessary.

Inserted and positioned materials and clamped, spliced and fitted parts using

hand and power tools.

10/2009 to 06/2010 camp leader

Rockford Park District Rockford, Illinois

Organized activities that developed the children physical, emotional and

social growth.

Made nutritious snacks and meals for children.

Collaborated daily with classroom teachers to keep activities running

smoothly.

Established and maintained a safe play environment for the children.

Monitored children's play activities to verify safety and wellness.

Continually encouraged children to be understanding and patient with others.

Coordinated field trips to local parks, fire stations and zoos, etc.

Openly exchanged ideas and materials with coworkers.

Encouraged curiosity, exploration and problem-solving with age-appropriate

playtime activities.

Enforced disciplinary limits to create a structured environment conducive to

learning.

10/2008 to 05/2009 Homemaker

Home Instead Rockford, Illinois

Provided caring companionship to elderly and developmentally disabled

patients.

Provided primary resident care and assistance with daily living activities.

Planned, prepared and served meals and snacks according to prescribed diets.

Assisted with transferring residents in and out of wheelchairs and adaptive

equipment.

Maintained a clean, orderly and well-stocked environment.

03/2007 to 02/2008 Customer service/ sales rep

Sericom Loves Park, Illinois

Provided accurate and appropriate information in response to customer

inquiries.

Demonstrated mastery of customer service call script within specified timely

manner.

Addressed customer service inquiries in a timely and accurate fashion.

Ran reports and supplied data to fulfill customer report requirements

.Formulated and enforced Service Center policies, procedures and quality

assurance measures.

Properly directed inbound calls in phone queues to improve call flow.

01/2006 to 11/2007 Homemaker

Help at Home Rockford, Illinois

Provided caring companionship to elderly and developmentally disabled

patients.

Provided primary resident care and assistance with daily living activities.

Planned, prepared and served meals and snacks according to prescribed diets.

Assisted with transferring residents in and out of wheelchairs and adaptive

equipment.

Maintained a clean, orderly and well-stocked environment.

06/2005 to 11/2007 Packer

QPS Staffing Services Rockford, Illinois

Testors

Assembled product containers and crates.

Followed proper selection procedures as established by the company.

Selected products for specific routes according to pick sheets.

Inspected, tested and measured materials, products and installations to spec.

Recommended corrective actions to minimize rate of product defects.

Anderson Packing

Assisted in implementation of operations, maintenance and capital programs.

EDUCATION

Cleaned, wrapped, and labeled outgoing orders.

Verified that machine setups conformed to specs.

Picked, packed, received, and restocked products by hand.

03/2001 to 10/2003 Admissions

Six Flags Great America Gurnee, Illinois

Sold and took tickets.

Answered customers' questions regarding products, prices and availability.

Maintained friendly and professional customer interactions.

Shared product knowledge with customers while making personal

recommendations.

2004 GED: Basic

Roosevelt Rockford, Illinois, US

Criminal justice

Kaplan University Online Flordia, US



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