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Customer Service Data Entry

Location:
Indianapolis, IN
Salary:
12.00
Posted:
June 21, 2015

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Resume:

DAESHA N CAPERTON

*** *. ****** ***, ************, I N 46222 H: 317-***-**** C: 317-***-**** acqcc2@r.postjobfree.com

Professional Summary

Most of my positions involved working with people in a professional manner, requiring

discretion and handling private and personal information. Extensive knowledge in the

following areas: Medical terminology, Anatomy and physiology, Clinical medical assisting,

Dosage and calculations, ICD-9 & CPT coding, Insurance, Phlebotomy, Blood-Borne

Pathogens, Aseptic technique, Pharmacy, Healthcare Law and Ethics, Calculation and

Administration of medicine, Business computer applications.Pharmacy Technician with 1

years of retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and

Medicare procedures.

Skill Highlights

Understands medical procedures High customer service standards

Trained in grooming and bathing Dedicated to process improvement

assistance Devoted to data integrity

Reliable transportation Strong problem solving ability

Valid INMedical terminology Troubleshooting skills

knowledge Proficient with Microsoft Office Suite

General housekeeping ability Proficient in customer account

Quick problem solver software

Calm and level-headed under duress Expert understanding of Medicare and

Able to lift 10Understands mobility Medicaid processes

assistance needs Strong background in FDA drug safety

driver's license guidelines

Medical terminology knowledge Exceptional patient care and

HIPAA trained interaction

Excellent telephone etiquette

Professional Experience

Data Entry Updater 02/2012 to 02/2015

Extreme Property Solutions Indianapolis, IN

Responsibilities included: prepare, compile and sort documents for data entry, check

source documents for accuracy, verify data and correct data where necessary, obtain

further information for incomplete documents, combine and rearrange data from source

documents where required, enter data from source documents into prescribed computer

database, files and forms, check completed work for accuracy, store completed

documents in designated locations, and comply with data integrity and security policies

Data Entry Updater 01/2015 to Current

Extreme Property Solutions Indianapolis, IN

Responsibilities included: prepare, compile and sort documents for data entry,

check source documents for accuracy, verify data and correct data where

necessary, obtain further information for incomplete documents, combine and

rearrange data from source documents where required, enter data from source

documents into prescribed computer database, files and forms, check completed

work for accuracy, store completed documents in designated locations, and

comply with data integrity and security policies.

Senior Helper 12/2012 to 02/2013

Senior Helpers Indianapolis, In

Dependability of Service, Continuity of caregivers, Peace of mind for the family,

Independent living in the home, Companion care, personal care, live-in care,

transition assistance, sitter assistance and light house keeping.

Pharmacy Helper 01/2012 to 11/2012

CFA Staffing Indianapolis, IN

Receives and places incoming supplies on shelves, tagging and pricing each item

according to directions, Rotates stock, moving older medication to the front of the

shelf so it is used before expiration date, Assists Pharmacist with inventory by

counting drugs and supplies, Made sure there were no broken or discolored pills in

the bottle, and entered the information into the designated file, as well as, put the

medication in the right location for the Pharmacist to check.

Data Entry Updater 01/2012 to 06/2012

July Extreme Property Solutions Indianapolis, IN

Responsibilities included: prepare, compile and sort documents for data entry,

check source documents for accuracy, verify data and correct data where

necessary, obtain further information for incomplete documents, combine and

rearrange data from source documents where required, enter data from source

documents into prescribed computer database, files and forms, check completed

work for accuracy, store completed documents in designated locations, and

comply with data integrity and security policies.

CSR/Triage 08/2011 to 12/2011

Grandview Pharmacy Brownsburg, IN

Reporting directly to the Pharmacist and Management of the store.

Responsible for multiple duties including taking care of the customers, preparing

and filling prescriptions, dosages and calculations, answering phones,, receipt of

deliveries, data entry and pharmacy stock replacement.

Worked in Framework systems handling faxed documents from doctors,

independent living homes & retirement centers located in different parts of

Indianapolis such as Connersville, Fort Wayne, Greensburg etc.

2nd Shift Supervisor 06/2010 to 07/2011

Subway Indianapolis

Responsibilities included: Money handling, credit charges and accounting,

purchases, store inventory, stocking, preparation of food, supervising the store

second shift over 1 individual, closing shift down and closing up store.

Externship 10/2010 to 12/2010

Dr. Rasaki Indianapolis, IN

Responsibilities included: Reporting directly to Dr. Rasaki and Office Manger of the

office. Responsible for taking vitals such as Blood Pressure, Temperature, Weight,

as well as, perform EKG's and PFT's. Other responsibilities included answering

phones, filing, data entry, patient intake and patient confidentialityEntered new

patient profiles and prescriptions into medication input software

system.Communicated directly with doctors' offices via telephone, fax and

email.Provided friendly customer service at prescription drop-off and pick-up

counters.Efficiently answered multi-line phone and processed high volume of order

requests from nurses, doctors and pharmacists.

Externship 06/2010 to 08/2010

CVS Pharmacy Indianapolis, IN

Reporting directly to the Pharmacist and Management of the store.

Responsible for multiple duties including taking care of the customers, preparing

and filling prescriptions, dosages and calculations, answering phones, running the

register, receipt of deliveries, data entry and pharmacy stock replacement.

Administrative Assistant/Purchaser 01/2008 to 01/2010

Express Personnel Fishers, IN

Performing and coordination all office administrative duties, storing, retrieving and

integrating information for dissemination to staff and clients, planning and

scheduling meetings and appointments, organizing files, creating spreadsheets,

managing databases, creating documents using desktop software and digital

graphics, negotiating with vendors and providing training and orientation for new

staff.

Customer Service/Inventory Liaison 01/2006 to 01/2007

Thornton's Gas Indianapolis, IN

Money handling, credit charges and accounting, purchases and returns, verifying

identification for purchases, store inventory, ordering and stocking.

Customer Service Representative 01/2005 to 01/2006

Stericycle Indianapolis, IN

Receiving and processing orders for a variety of goods, adjusting and verifying

inventory records, giving price estimates for entire jobs, accepting orders for

materials, merchandise or services within the organization.

Education and Training

Diploma: Pharmacy Tech 2011

National College HONOR STUDENT Indianapolis, IN., United States

Minor in Pharmacy Tech

Coursework in Pharmacy Technology, Pharmacology and Pharmacy LawCoursework in

Pharmaceutical Sciences and PharmacogenomicsCoursework in Organic and Inorganic

Chemistry.

3.7 GPA

Medical Transcription course

Associates of Applied Science: Medical Assisting 2011

National College Indianapolis, IN

Medical AssistingCoursework in Human ServicesCoursework in Anatomy, Physiology and

Health AssessmentsCoursework in Biology, Clinical Chemistry and

MicrobiologyCoursework in Psychology, Biology and ChemistryBasic life support

certification

Skills

accounting, administrative, closing, credit, clients, data entry, databases, database, Dec,

filing, filling, forms, graphics, inventory, managing, materials, meetings, Money, Office,

negotiating, Oct, organizing, policies, pricing, Receiving, Reporting, scheduling,

spreadsheets, supervising, answering phones,Cash handling,Shipping and

receiving,Professional and friendly,Careful and active listener,Multi-tasking



Contact this candidate