Nikki Velarde

Cell: 469-***-**** email: acqc74@r.postjobfree.com

PROJECT MANAGER

Exceptional individual with extensive experience in analysis, and Program Management; knowledgeable in research and product performance reporting for multi-products and market segments. Excels at metric reporting and analytics, contract negotiations, business improvement processes and project management. Demonstrates highly effective communication and interpersonal skills (trilingual English, Spanish, & French); and a proactive problem solver. Advanced levels in Microsoft products: Excel, Word, Power Point, Access and Publishing. Adaptable, accountable, MBA.

MAPICS

SAP financials

Supply Chain Training Certificate, I, II, III, IV

Accounting/ general ledger

Oracle, Lawson, Siebel

MAC, GroupWise 5.0, DECS, RES, SABRE

Programming HTML coding website design.

Familiarity with MP2, and IMS

AUTO TA, TWD System, MS Project

Excel 2007 VBA Programing Certificate

Advanced Excel Certificate

Intermediate & Advance Access 2003 Certificate

Power-Link

Share Point, ADP, PDMW

R8, Webex, VPN

EDUCATION

MBA, Master of Business Administration, Texas Woman’s University

BBA, Bachelor of Business Administration in Marketing with an International Emphasis, Texas Christian University

PROFESSIONAL EXPERIENCE

Zodiac Aerospace Seats US, Gainesville, TX 7/2014 – Present

Zodiac Seats U.S. is one of the world’s top manufacturers of commercial aircraft seats for airlines and commercial aircraft manufacturers.

Multiple- Programs Administrator II (Currently Administrating 10 programs)

Support Program Managers with all program management related duties such as placing parts orders, research part’s cost, commitment letters to customers enforcement, Purchase Orders process, Program Office schedules, etc.

Customer Order Maintenance (COM) as required – manage and maintain obsolete orders, hold orders, or past due orders per work instruction guidelines and MAPICs reports.

Maintain communication between procurement, operations, engineering, shipping, customers and the program management team (parts ordered, pricing, stock, shipping, action items, etc.)

Load requirements on customer orders for all development aspects of a program through program life cycle – fit-check parts, development parts, prototype parts, CDR (Critical Design Review), Development and Dynamic test seats (or parts), customer commitment or concession items, and after-market support as required.

Maintain customer communication through the program as needed.

Prepare and maintain program team metrics as required.

Prepare program briefing notes, reports or presentations as required.

Participate in weekly program status reviews with Program Management Team.

Support operational needs as needed more recently while the union strike took place, worked for six weeks including weekends (facilitating communication between various work groups, research parts lost/damaged history, used the Drawing PDMW system to locate parts, part numbers, installation information, etc. to provide support to the contractors at the assembly lines).

Aviall Services, Inc. Dallas, TX 2008 – 2013

Aviall is a provider of aftermarket supply-chain management services for the aerospace and defense industries.

Pricing Sales & Research Analyst

Maintained, evaluated and updated database with current part’s pricing for vendors and suppliers (500+).

Researched and analyzed pricing history, margins, discrepancies, discounts, performed audits, and provided quarterly price lists.

Managed Central Pricing Authority (CPA) Desk. Performed tasks such as allocations & re-allocations of parts for shipment, researched & updated parts pricing, resolving pricing questions from the field, etc.

Provided monthly reports to suppliers, including point of sales reports, performance evaluation reports, stock-on-hand, and sales by CSC reports. Additionally maintained Access database for supplier reporting.

Processed and provided the monthly and quarterly margin sharing reports to accounting using MS Access and Excel v-lookups, pivot tables, formulas, etc.

Provided support to marketing managers (PLMs) with suppliers reporting, suppliers’ contact information changes and updates, etc.

Provided support to procurement with various projects.

Project Management, American Airlines Vacations - HDQ (2006 – 2008)

Provided proactive support to the IT managers and Sr. Project Managers for the complete reservations system replacement project (EzRez) throughout all phases of the project.

Coordinating with various departments with to plan organization of activities such as Scope, Integration, Communication, Resource, Testing, Quality, etc.

Meet regularly with senior management and all Product managers and their team to discuss/plan all phases of the Project.

Took ownership of individual tasks such as maintaining the project management calendar and action items while coordinating with various departments for deliverables.

Met with senior management and product managers and their team on a regular basis to identify department’s needs and project’s progress report, testing of new system, etc.

Worked directly with managers to gather information needed in preparation of project status to upper management.

Scheduled and prepared resources (agenda, rooms, equipment, etc.) needed for project/program meetings.

Provided support to the interactive marketing managers department with marketing research, booking reports, ad performance reports, and hotel market competitive analysis on a weekly and monthly basis.

Project Management, American Airlines Passenger Sales HDQ (2006 – 2006)

Lead and support multiple projects simultaneously under the direction of the program manager in support of the program office for highly visible company-wide initiative. Primary owner of the administration of the program office.

Provided consistent application of all project management and delivery methodology process, tools, and documentation.

Administrated the program level tools (eRoom, MS Project, data repositories) to ensure availability to users with the appropriate user rights. Enforce the use of version control in all of the evolving artifacts and ensure that quality principles are being met.

Researched data for preparation of status reports to the Executive Committee of the Steering Committee.

Provided proactive support to the Wright Amendment Committee; Program Director, program manager and Project Managers of the program as needed. This included taking ownership of individual tasks to expedite resolution, working with the appropriate stakeholders.

Document and maintain program-level processes and procedures, ensuring that stakeholders have an appropriate understanding of these items, and provide assistance to ensure discipline and consistency.

Coordinated program communication. Scheduled and prepared resources for program meetings. Participated in initiation and planning workshops and meeting. Scribed notes at program meetings, and published meeting notes.

Coordinated meeting schedules with client-facing cross-functional teams to produce post-meeting deliverables.

Along with the project manager maintained the baseline scope, schedule, and resources using the Project Management Standard Operating Procedures (SOPS).

Provided regular relevant statistical analysis to the Sr. Project Manager and stakeholders.

Sales Analyst, American Airlines Vacations - HDQ (2004 – 2006)

Processed departmental override payments and national and local sales analysis for ten major accounts producing over $14M in revenue.

Processed the American Express incentive service monthly payments for accounting and negotiated contract.

Negotiated and put in place incentive contract for ALTA (Association Latin American Travel agents, NY).

Maintained key account relationships.

Produced monthly reports (sales review) for over 30 accounts and analyzed sales performance at monthly meeting.

Processed override commission accrual.

Processed month-end-closing financial reports for accruals, etc.

Processed expense report.

Sales department budget preparation.

Processed Product Shows bonus checks earned by travel agents.

Traveled throughout the country to assist with the development and training of outside travel agents.

Assisted with Spanish/English translations.

Production Assistant Planner, American Airlines - Texas Aero Engine Service LLC, AFW- Aircraft Maintenance Base (2001 – 2004)

A 50:50 joint venture between American Airlines and Rolls-Royce.

Maintained data for daily work performed on all TAY, RB211, and TRENT engines.

Researched and collected data of engine build-up history for the planners.

Input engine-shop findings (inspections, etc.) into SABRE system.

Special marketing projects such as producing and editing TAESL’s first informational brochure and wrote article for the 'Post' Rolls Royce's Newspaper (December '02 edition) and thus helping TAESL achieve worldwide engine orders at this one of a kind facility.

Technical Assistant Planner, American Airlines - Records, AFW- Aircraft Maintenance Base (1999 – 2001)

Documented engine maintenance to include organization, storage, and retention period and purging.

Updated the TWD database and Monitored activity on AA engines (C-checks, Field Trips, etc.).

Tracked and updated over 15,000 parts'cycles/hours, part numbers, serial numbers, etc.

Assigned and monitored engineers' Material Review Board Forms (MRB'S).

Prepared lease engine packages.

Periodically assigned as acting supervisor.

Volunteered by drafting all of the Hangar Focus Committee’s correspondences on time.

Held various leadership positions with the Employee Recreation Committee (1997-1999) and volunteer personal time to manage the sales and develop employee events. Established the REC committee Store.

Technical Assistant, American Airlines - Office Services, AFW- Aircraft Maintenance Base (1997 – 1999)

Provided library services to 51 M&E base shops, supervisors and engineers.

Published and distributed the emergency response manual for AFW base.

Coordinated publications and distribution of manuals with Tulsa/AFW (Alliance Fort Worth) supervisors.

Updated all maintenance and engineering manuals per FAA requirements.

Organized and established AFW employee store, worked closely with suppliers for sales of local event tickets, etc.

Bilingual Flight Attendant (1992 – 1997)

Worked directly with the public, responsible for their comfort and safety. Provided leadership, direction and assistance to fellow employees and passengers ensuring flights were properly stocked with essential supplies/equipment and conducting cabin appearance and safety inspections.

Coordinated meal service and assisted passengers both on board the aircraft and at the terminals.

Performed public announcements and safety briefings in both English and Spanish as required by FAA.

Maintain compliance with all Federal Aviation Regulations and AA policies and procedures.

Ensured the safety of all customers aboard the aircraft and assisted passengers with medical emergencies when needed.

Effectively marketed and sold onboard products and generated incremental revenue from customers.

Freelance Translator (English to Spanish and Spanish to English)

CERTIFICATES AND AWARDS

Bronze Award by Zodiac Aerospace Robert Lucas & Sylvia Stanley for Team support 9/2014

Team Success Award by Zodiac Aerospace Connie Mitchell and Joe Barthel for the support of the Z Team 90-day Pilot Program 8/2014

PMP/CAPM Certificate of Completion Exam Preparation Course with Crosswind = 36.0 Hrs

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