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Customer Service Manager

Location:
Texas
Posted:
June 22, 2015

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Resume:

Brenda Bryan

**** ** * ** 714-***-****

Bentonville, AR 72712 acqc73@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Knowledgeable and experienced in a wide range of operations and administrative functions including

accounting, payroll, order filling, file management, data entry and customer service with outstanding

organizational abilities with attention to detail. Adept at balancing multiple projects simultaneously in

high energy, fast-paced environments, while consistently meeting all time and quality requirements.

Computer skills: Excel, JD Edwards, Nice Touch, and Word.

WORK EXPERIENCE

CURRENT STAFFMARK – BENTONVILLE, AR

Temporary Employee

* Various temporary call center, assembly, and production positions in the Rogers / Bentonville area.

2011-2014 BPS WEST - RIVERSIDE, CA

Inventory Control/Shipping and Receiving Clerk

* Manually counted and recorded contents and weights of boxes for packing lists.

* Filing, copying, faxing, packaging and mailing.

2006-2010 FLATIRON CONSTRUCTION - SOUTHERN CALIFORNIA

Office Manager

* Analyzed and organized office operations and procedures such as the flow of correspondence.

* Entered weekly quantities in in-house accounting software.

* Prepared weekly Labor Summary Report for management.

* Input data on spreadsheets and word processing.

* Entered payroll and equipment time daily/weekly for multiple jobs.

* Maintained employee safety paperwork and logs.

* Communicated with vendors on billing questions and errors.

* Cost code set up and maintenance.

* Processed monthly Subcontractor Pay Estimates.

* Reviewed budget and variance reports, entered all changes.

* Maintained project files, copied and faxed correspondence.

* Processed drug screens and paperwork for new hires.

* Coded invoices for payment as well as matched invoices to receivers.

* Ordered office supplies and set up service and repair contracts for office equipment.

2005-2006 HB STAFFING - HUNTINGTON BEACH, CA

Customer Care Representative-340 Condominium Sales-Montecito Investments

* Set appointments with buyers for inspection of their purchased unit.

* Generated work orders and followed up with maintenance crew to assure customer satisfaction.

* Answered phones and transferred calls to appropriate recipients.



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