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Customer Service Pharmacy Technician

Location:
Lexington, KY
Posted:
June 22, 2015

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Resume:

TENIKA SAUNDERS, RPhT

**** **** **** ********* *********, KY 40509

Tel. 859-***-****

acqc4v@r.postjobfree.com

PROFESSIONAL PROFILE

Task-focused Registered Pharmacy Technician with cross-functional retail customer service and medical clerical experience. Accustomed to dealing with data that is sensitive and confidential in nature. Follows policies, procedures and guidelines to ensure consistent quality. Familiar with hospital workflows.

FLEXIBLE: Adapts to new challenges and ideas and able to develop rapport with diverse populations.

TEAM-ORIENTED: Motivates to create a collaborative and respectful environment.

CUSTOMER SERVICE: Regarded as a natural people person with strong interpersonal communication skills.

ACCURACY: Verifies all client data for completeness and accuracy.

KEY QUALIFICATIONS

Knowledge of Top 200 Brand/Generic Drugs • Anatomy and Physiology • Drug and Dosage Interaction

Supply, Inventory and Data Entry • OSHA • HIPAA Compliance • Pharmacy Law and Ethics • HIV/AIDS

Pharmaceutical Calculations • Basic Math • Medical Terminology (and RX Sig Codes) • Aseptic Techniques

Computer Applications in Pharmacy • Commonly Used Medications • Compounding

Use of Pharmaceutical References Essentials of Pathophysiology • Pharmacology

Institutional/Community Pharmacy Operations

EDUCATION

Ultimate Medical Academy – Pharmacy Technician Diploma, 2015

Completed an intensive, accredited training program which included:

Prescription preparation for retail, mail order, hospital, nursing home, and assisted living facility pharmacies.

Stocked and inventoried prescription and over-the-counter medications, maintained written and computerized patient medication records, and counted and poured medications into dispensing containers.

Repackaged medications, prepared commercially unavailable medications, maintained patient profiles, and prepared insurance claim forms.

National College of Business, Lexington, KY – Computer Office Applications Diploma, 2008

REGISTRATION/CERTIFICATION

Kentucky State Pharmacy Technician Registration (RPhT), #PT00034916

Pursuing PTCB Pharmacy Technician Certification (CPhT)

MEDICAL EXPERIENCE

University of Kentucky Hospital, Lexington, KY 09/2002 – 12/2002

Patient Clerical Assistant

Entered doctor orders into computer, filed folders, and answered phones.

Admitted and discharged patients, and maintained medical charts.

PROFESSIONAL EXPERIENCE

Wal-Mart, Lexington, KY 11/2007 – 12/2007

Retail Cashier / Customer Service Associate

Acted as direct point of contact for customers.

Processed transactions while utilizing point of sale computer system.

Worked as part of a team and interacted with diverse customers and staff members.



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