Customer Service Sales

TRENTON MCGEHEE

OBJECTIVE

To continue pursuing future goals of finding a fulfilling career and a career that is fitting to my past experiences.

EXPERIENCE

August 2007 - January 2009 Supercuts Austin, TX

Receptionist

Answer incoming calls

Greet and assist customers

Operate cash register

Keep each station equipped with supplies and keep neat

September 2009 - April 2010 Wal-mart Austin, TX

Sporting Goods Cashier

Provide excellence customer service

Maintain merchandise presentation in the sporting goods area

Maintain the sporting goods area

Receive and stock merchandise/supplies

Operate equipment such as cash registers and related tools

Provide sporting goods products to customers

Safely handles ammunition and securing in display cases

April 2010 – January 2011 Delaware North Companies Austin, TX

Cashier

Greet the customers

Provide excellence customer service

Operate cash register

Receive and stock merchandise

Balanced bank at end of shift

April 2011- October 2011 Best Buy Austin, TX

Sales

Greet customers into my department (Portable Elections).

Use ‘’Sales Excellence’’ as we called it to make the customers feel at ease, and suggest a number of solutions/products.

Provide excellence customer service.

Maintained my department to the utmost professional look.

October 2011- April 2012 Starwood Hotels & Resorts

@Home Luxury Consultant

Greet the customer in a welcoming and friendly matter

Offer assists

Check availability of properties or give properties information

Overcome any objections that the customer might have to book (sale) the room(s).

Manage customers account(s).

May 2012- August 2012 Fedex Ground

Temp Package Handler

Handled and scan incoming package into warehouse.(approximately 1500 package per day)

Loaded Outgoing Vans.( approximately 850 packages per day)

May 2013 – December 2013 Shurflow Beverages

Delivery Driver

Deliver soda(s) and juice(s) syrup(s) to numerous locations in Austin, San Marcos, and Round Rock areas.

Service equipment at those locations.

On call after hours once per month.

March 2014-August 2014 Sears

Sales Associate

Greet member that enter the tools & lawn and garden department

Convert customers into members of the Shop Your Way Rewards membership.

Pitch insurance for varies product.

Maintain an on going relationship with members through sending shopping recaps.(email)

Offered financing/credit card to every member

June 2014- Present Advanced Auto Parts

Delivery Driver

HUB route- Delivery varies parts to other Advance Auto locations

Commercial route- Delivery varies orders to local service shops.

Stock parts on down time.

August 2014-Present Pep Boys

Service Advisor

Greet customers with a hand shake.

Offer monthly specials/ find customer’s needs.

Convert customers to reward members.

Order various parts for repairs.

Handled tires on a daily basis.

Performed various repair services.

Assigned work to technicians and made sure work got done in timely fashion.

EDUCATION

2004 - 2008 Del-Valle High School

High School Diploma

Austin Community College

Pursuing a bachelors degree in Economics

SKILLS & QUALIFICATIONS

Strong background in customer service and cash handling; Good at multi-tasking; highly competitive; strong oral, and interpersonal skills; very organized; fast-learner; entrepreneurial spirit; computer literate; detail-oriented; confident and self-motivated; possess strong work ethic. Highly proficient in various computer programs; highly effective at working independently; effectively and efficiently prioritize job tasks to meet deadlines.

REFERENCES

Michael McGehee 512-***-****

Terrance Holley 512-***-****

5404 SPRING MEADOW RD AUSTIN, TX 78744

C.512-***-**** ~ **********@*****.***

2

Contact this candidate