**** ********** **** **** • TAMPA, FL. *****

PHONE 787-***-**** • E-MAIL acqbr3@r.postjobfree.com

OMAR VELEZ

SUMMARY

Accomplished Information Technology Manager with over 13 years of experience managing server infrastructures and data center operations across multiple locations. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability, performance, and maintain security. Tenacious problem solver, expert in full-cycle project planning and implementation and known for “making things happen” at lower costs within strict time constraints. Advanced troubleshooting knowledge with excellent analytical, personal and teamwork skills.

KEY STRENGTHS

LAN/WAN/VPN/Wi-Fi Design & Administration

Project Management

Network & Data Security Management

Infrastructure Design & Implementation

Security Integration

Disaster Recovery & Contingency Planning

Policy Development

Data Center Management

VoIP Phone Systems Management

Help Desk Management

Staff Management

Contract/Services Negotiations

Change Management

Strategic Planning & Assessment

HIPAA Compliance

PROFESSIONAL EXPERIENCE

Information Technology Manager

3/2014-5/2015

Meds Direct Rx Deerfield Beach, FL

Developed and directed the execution of strategic guidelines for regional IT action plans. Managed secure communications platform and ensured operational efficiency of mission critical information technologies. Supervised and delegated assignments among 3-member technical team, monitoring tasks and timelines providing leadership and framework to actively identify IT needs and respond to critical issues. Point person interacting directly with VP of Operations, COO, and CFO in all activities related to network and data security, system maintenance, upgrades, migrations, and problem solving.

Management of information systems infrastructure for eight offices across four states and Puerto Rico along with maintaining support levels for 180 users.

Complete build out of information systems infrastructure for two new facilities in California and one in Puerto Rico. The build out included the installation of new network infrastructure utilizing cat 6 cables, installation of cabling racks, network switches, network security equipment, secure wireless network capabilities, domain controller, Nas device, workstations, and printing equipment. Additional equipment included HD DVR’s with HD cameras to cover all areas of the facilities, and the integration of access control systems. Final tasks included the addition of VoIP phones systems, along with redundant Internet connections at each new facility.

Managed data security project that including the integration of Cisco Meraki Firewalls at all facilities including the configuration of IPSec site-to-site VPN Tunnels from all remote offices to our data center in Florida.

Managed project related to the implementation of Disaster Recovery measures that included setting up a colocation site in New York for our data center in Florida, and implementing Barracuda backup devices in Florida and New York with active data replication.

Developed data security policies in order to control access to data for specific user groups. Integration of remote offices in Active Directory in order to have greater control of permissions to network resources and corporate information. Additional security measures included the implementation of a console based anti-virus system for all workstations and servers in the company along with a cloud based scanning engine for inbound and outbound email messages from our local Exchange Server.

Systems Administrator

3/2013-3/2014

CPG Island Servicing San Juan, P.R.

Working directly with the Executive team provided support, and lead major projects for a premier real estate investment group based out of West Palm Beach Florida.

Desktop support and server maintenance at our main corporate offices and three additional facilities in the San Juan Metro area including Galeria Paseos Mall and Paseo Caribe Luxury Condominiums.

Additional duties include desktop & server configuration and installation, leveraging of Active Directory, and Group Policy in order to control access to network resources and corporate data. Implementation of a secure wireless network throughout corporate office, support for network switches and printers.

Major projects include the build out of a new office space on a different floor within the office building. Coordinated with service providers to provide a template for the network infrastructure and supervised the installation of all wiring and communications racks. Additional tasks include moving our servers, workstations, and phone system while minimizing downtime for out employees.

Additional projects include setup of a new sales office at one of the company’s luxury residential properties. Project tasks include coordination with service providers to install phones systems, and network infrastructure. Additional tasks include the acquisition and installation of workstations, VoIP phones, wireless access, printers, and smart televisions that would be used for presentations to potential clients.

Information Technology Manager

2/2009-3/2013

FMC Distributors Ponce, P.R.

Planned, configured, implemented, maintained, an optimized Local Area and Wide Area Network. Managed stability of AS400 based ERP system and domain networks including in house Exchange server. Managed secure communications links, routers, firewalls, servers, associated software, and peripheral equipment. Supported data and systems backup and recovery. Maintained progress reports on all aspects of the IT Department and reported directly to the CEO and Executive VP of Operations.

Provide support for business systems infrastructure at four offices in Puerto Rico and three additional offices across three states. Principal duties included installation and configuration of server equipment, desktop workstations, printers, wireless equipment, network switches, routers, and firewalls.

Managed two office relocations projects. Coordinated with service providers with the design and implementation of network infrastructure, communications racks, and the design for the floor plan for cubicle placement. Negotiated contracts for upgraded fiber based Internet services at both new facilities. Coordinated with service provider for transfer of PRI circuits to new facilities and schedule cutoff with minimal downtime. Additional tasks performed during the office migration include configuration of Cisco firewalls and site-to-site VPN Tunnels, along with coordinating with IT Staff to move all computer equipment, and peripherals to new facilities while maintaining minimal downtime for end users.

Other projects include the implementation of server base VoIP phone system at our main office, and the upgrade of all servers, and workstations to Server 2008, and Windows 7.

Management of three member IT staff. Coordinate and monitor service request to maximize turnaround time and minimize downtime for end users.

ADDITIONAL PROFESSIONAL EXPERIENCE

Systems Administrator

7/2006-12/2008

CEMEX Puerto Rico San Juan, P.R.

Information Technology Manager

9/2004-7/2006

Auto Store Group Ponce, P.R.

EDUCATION

University of Phoenix

2009-2014

Phoenix AZ

Bachelors of Science in Information Systems Security

Pending 33 Credits for Graduation

Caribbean School 1991-1995

Ponce, P.R.

High School Diploma

CERTIFICATIONS

Microsoft Certified Professional

Comptia A+

EC Council Certified Security

Comptia Network +

Computer Repair Technician

GLC Network Security Professional

LANGUAGES

Fluent in English and Spanish

HARDWARE PLATFORMS EXPERIENCE

Servers and Workstations

Dell, HP, IBM, Lenovo, Apple, Acer

Network Security and Communications Equipment

Cisco Switches, Dell PowerConnect, HP Switches, Cisco Meraki, Cisco ASA, Fortinet FortiGate, SonicWall, Checkpoint, Microsoft TMG, Allied Telesis, Avaya, Linksys Wireless, Netgear

Phone Systems

Digium Switchvox, Nortel Meridian, NEC PBX, Polycom Conference & IP Phones, Grandstream IP Phones, Aastra IP Phones

Printing

Xerox, Ricoh, Toshiba, Canon, Sharp, Dell, Lexmark, HP, Oki, Brother, IBM, Epson, Pitney Bowes

BACKUP-DISASTER RECOVERY

Dell PowerVault Tape Library, IBM Tivoli Tape Library, Barracuda 890, Qnap NAS

SOFTARE PLATFORMS EXPERIENCE

Server Operating System

Windows Server (All Versions), Mac OSX Server, Red Hat Linux, Oracle Solaris

Desktop Operating Systems

MS Dos 6.0, Windows (All Versions), Mac OSX Mountain Lion – Yosemite, Ubuntu

Mobile Operating Systems

IOS (All Versions), Android (All Versions), Blackberry OS, webOS

Productivity

MS Office (All Versions), OpenOffice

Email

Microsoft Exchange 2003-2010, Intermedia Hosted Exchange, Lotus Notes, Microsoft Outlook, Windows Mail, Apple Mail, Thunderbird, Zimbra Mail

Backup/Imaging

Symantec Backup Exec, IBM TSM, Acronis True Image, Windows Backup, Microsoft DPM,

Anti-Virus

Trend Micro Worry Free Business Security, Symantec Client Security, AVG Business, McAfee Antivirus, Eset NOD32 Antivirus

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