Customer Service High School
Resume:
Valerie L. Bozak
107-*****-*** St.
High Level, AB.
T0H 1Z0
June 19, 2015
Our Place Motel
High Level, AB
T0H 1Z0
Attention: Human Resources
I am excited to send my résumé for the position of Motel Managing Supervisor as advertised on Simply Hired. I strongly feel I can be the most suitable candidate for this position with the complete and proper training. Although I only have 4 months experience in a supervisor position, I am highly trainable and am a quick learner.
I pay close attention to detail and I have the ability to adhere to all safety regulations set forth by your company.
I have excellent time management and organizational skills with the ability to meet the demands of this job by adhering to a tight schedule. I have an excellent team player attitude by demonstrating cooperation and a positive attitude towards my job and team members.
I possess highly professional skills like communication, interpersonal and technical skills and qualifications that would surely benefit the progress of your company. Therefore I would highly be obliged to you if you consider me for this significant position
As a member of your dynamic team, I can offer you:
Ability to work in a fast paced team environment
Strive to making a difference in guests’ lives
Excellent rapport abilities with guests and team members
Capable of dealing with a high volume of guests with diverse requests
Exhibit trust, team work and accountability
Enthusiastic and willing to learn and grow with your team
I would welcome the opportunity to discuss my potential contribution to your company. I request to meet with you to discuss further how I could make a difference to your group. Thank you for considering my application. You may call me on my cell phone 780-***-****) to make an appointment for an interview at your convenience.
Sincerely,
Valerie L. Bozak
Valerie L. Bozak
Enclosure: Résumé
Valerie L. Bozak
#107-*****-*** St.
High Level, AB
T0H 1Z0
*********@*******.*** 780-***-****
OBJECTIVE: To obtain a position as a Customer Service Associate with CIBC where I can learn and grow as part of your team.
SKILLS
Office Administration
Basic Accounting & Sage Simply Accounting/2011
Microsoft 2010: Excel, Access, Outlook, Word, PowerPoint
Knowledgeable use of office equipment
Positive about learning new software and programs
Customer Service
Able to build rapport with customers and provide excellent client service
Able to meet clients’ needs quickly, professionally, and accurately
Able to work in a multi-tasking environment with high attention to detail
Able to work in a fast paced environment
Communication
Consistently maintain a positive attitude with clients and team members
Excellent written and verbal communication
Clear communication with listening for clients’ needs
Articulate with what can be done for the client
Positive body language and friendly facial expression when dealing with client
Supervisor
Assign and coordinate tasks to either a group of people or to individuals
Resolve work related problems
Train new employees on job duties, safety procedures and company policies
Supervise and review employees work habits to manager
Daily entry logs
Valerie L. Bozak
#107-*****-*** St.
High Level, AB
T0H 1Z0
*********@*******.*** 780-***-****
EXPERIENCE
Déné Tha Bushe Office - Director of Education 06/13 - 03/14
Administrative Assistant
I was responsible for being in consistent contact with the high school, university and college students making sure to keep them up to date with scholarships and bursaries.
I met and communicated with the high school supervisor and principal to discuss students’ attendance, grades and funding.
I communicated through e-mail and phone with one person for each university and college to inquire about grades and attendance.
I assisted with organizing the summer students programs by making posters, and advertising for supervisor positions in each community; Assumption, Meander River and Bushe.
I created PowerPoint slides for meetings
I did basic administrative tasks such as faxing, scanning, copying, shredding, taking phone calls and messages as well as making phone calls.
Days Inn, High Level, AB 7/12 - 08/12
Housekeeper
Cleaned vacant and occupied rooms efficiently; swept, mopped, dusted, vacuumed and changed bed linen, garbage and towels
Organize and restock cart at the end of the shift
Ensure confidentiality and security of guest rooms
Follow all company safety and security procedures
High Level Housing Authority, High Level, AB 05/12 - 07/12
Lawn & Housing Maintenance
Safely drove and operated lawn tractor and powered equipment
Cleaned and painted walls in vacant housing units
Worked unsupervised; alone and with my team mate
Communicated with my team mate and supervisors about daily jobs
Valerie L. Bozak
#107-*****-*** St.
High Level, AB
T0H 1Z0
*********@*******.*** 780-***-****
WORK EXPERIENCE CONTINUED
Meander River Office, Meander River, AB 2/12 - 05/12
Receptionist for band office and medical office
Pleasantly greeted and directed clients to appropriate person
Responsible for incoming and outgoing mail
Performed day to day administrative duties; answered phone, transferred calls, and took messages, copying, faxing, and making flyers for monthly events
Communicated with each department regarding clients and other professionals
Select HR & Recruiting Solutions, Lethbridge, AB 08/11 – 01/12
General Physical Contract Laborer
Worked with my team in fast paced environments
Willing and reliable worker
Able to lift 20 lbs. consistently for 8-10 hours – unloading and loading trailers
Able to stand for 7 hours per day – assembly line laborer
Weighed corn trucks in and out; filling out proper paper work and operated corn conveyer belts
Communicated effectively with team members, supervisor and truck drivers
Greystoke Homes & Support Services Inc.,Lethbridge, AB 06/11 – 08/11
Supervisor/Live-in Caregiver
Washed, dressed, bathed, fed, and administered daily medication to client
Cleaned home, made bed, washed laundry, bought food, and cooked daily meals
Took clients on outings for exercise and recreation
Responsible for 3 male clients; two with brain injuries and one with dementia
Communicated effectively with rehabilitation worker and other care givers
Completed entry logs regarding clients behavior and changes in behavior
Job required patience, physical lifting and repetitive tasks
Valerie L. Bozak
107-*****-*** St.
High Level, AB
T0H 1Z0
*********@*******.*** 780-***-****
EDUCATION
Northern Lakes College - High Level, AB September 2012 - May 2013
Office Administration Certificate
Training Inc. - Lethbridge, AB January 2011 - June 2011
Health Care Aid Certificate
First-Aid & CPR
Working with clients with Dementia
Execuserv Plus Inc. - Lethbridge, AB September 2008 - January 2009
Hotel and Tourism Certificate
Walter Murray Collegiate - Saskatoon, SK September 1993 - June 1994
High School Diploma
Valerie L. Bozak
107-*****-*** St.
High Level, AB
T0H 1Z0
*********@*******.*** 780-***-****
REFERENCES
Perry Moulton
Previous Director of Education
Dene Tha Four Chiefs Complex
High Level, AB
(Cell) 780-***-****
Sidney Chambaud
Meander River Band Counselor
Meander River, AB
(Cell) 780-***-****
Brian Arcand
Head of Maintenance
High Level Housing Authority
High Level, AB
(Cell) 780-***-****
Contact this candidate