Cheryl Miller
• **** Eden Park Drive Apt * Hamilton, Ohio 45013 • 513-***-**** •acqbju@r.postjobfree.com
OBJECTIVE
Seeking a career as operations manager which will allow me to utilize my strengths acquired in multi tasking, organizational skills, easily adaptable.
SKILLS PROFILE
Active Listening
Critical Thinking
Active Learning
Reading Comprehension
Complex Problem Solving
Social Perceptiveness
EXPERIENCE
Brothers Circulation Services – Hamilton, Ohio April 2012 to February 2015
Operations Manager
Oversee activities directly related to making products or providing services.
Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managed staff, preparing work schedules and assigning specific duties.
Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Planned and directed activities such as sales promotions, coordinating with other department heads as required.
Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Located, selected, and procure merchandise for resale, representing management in purchase negotiations.
Cox Media Group – Hamilton, Ohio August 1987 to April 2012
District Manager
Resolved customer complaints regarding sales and service.
Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
Monitored customer preferences to determine focus of sales efforts.
Conferred or consulted with department heads to plan advertising services and to secure information on equipment and customer specifications.
Directed and coordinated activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
Conferred with potential customers regarding needs and advise customers on types of placement.
EDUCATION
Garfield High School – Hamilton, Ohio
Diploma 1976