Customer Service Manager

CAMERON DILLARD

**** ** *** *****, ******** Park, Florida 33781 C: 727-***-**** acqbe0@r.postjobfree.com

Biology and chemistry trained recent grad with laboratory experience outside of school. Strong analytical

and organization skills and exceptional problem solving abilities. Goal oriented with proven track record

of successfully completing tasks and projects within deadlines. Work well both independently and as a

team member. Strong work ethic, working and volunteering throughout higher education.

Education

Bachelor of Science: Biology, University of South Florida St. Petersburg, 2015

Associate of Science, St. Petersburg College, St. Petersburg, FL, 2012

Relevant Coursework:

Cell Biology, Biology 1 & II and Labs Microbiology and Lab

General Chemistry I & II and Labs Organic Chemistry I & II and Labs

Genetics and Lab General Physiology with Lab

Laboratory Skills, Equipment, & Key Lab Projects

Aseptic techniques Sterile techniques DNA extraction Bacterial staining

PCR reaction Plating methods Pipetting practices Genetic sequencing

Cloning Gel electrophoresis Finger print analysis Microscopes

Autoclave machine Chromatography Spectrometers Hood fumes

Isolated the 16s rRNA gene from human bacteria; performed a PCR reaction on the DNA; placed the DNA

sequence in BLAST see the phylogeny and evolutionary relatedness of the gene

Compared DNA profiles; compare RNA profiles of bacteria cells

Ran PCR reactions through gel electrophoresis samples

Regularly summarized findings and gave oral and PowerPoint presentations to share results

Related Experience

Internship, Cigar City Brewery, Tampa FL, 2015

Recommended by a professor for and selected as 1 of 30 in a competitive application process. Worked

primarily independently for the largest microbrewery in Florida in the laboratory. Extracted samples of

fermenting beers; tested pH, sugar content, alcohol levels and oxygen content daily.

Made propidium iodine to stain yeast cells; conducted cell staining and counts of fermenting yeast

Plated fermenting beers to identify wild strains of yeast

Conducted regular quality control testing to determine product quality as needed

Water Quality Department Volunteer, Clearwater Marine Aquarium, Clearwater, FL, 2012 - 2014

Learned different aspects of marine biology and marine mammal rehabilitation. Prepared food and

medication for dolphins and river otters. Led tours and gave presentations to the public.

Gained experience in a laboratory testing aquarium water for pH, chlorine and other nitrates

Cameron Dillard – page 2 C: 727-***-**** acqbe0@r.postjobfree.com

Additional Work Experience

Retail Manager, Indian Rocks Thrift Store, Largo, FL, 2009 - 2013

Promoted from Sales Floor Associate to Manager (2011). Worked 24-32 hours per week while in college

full time. Picked up and delivered furniture. Operated cash registers; balanced all registers at end of the

day with excellent accuracy.

Trained 25 new employees and volunteers

Developed leadership skills providing direction for and coordinating daily tasks of 4 employees

Learned to communicate clearly and effectively with staff and customers; developed excellent

customer service and problem solving skills

Computer Skills & Professional Development

Computer Skills: MS Office – Word, Excel, PowerPoint BLAST (BASIC Local Alignment Search Tool)

Active Member, Toastmasters International/Donoghue Dunedin, FL Chapter, 2014 – present

Completed the Competent Communicator Manual

Currently working on the Competent Leadership Manual and Bronze Communicator Manual

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