Vanessa Melo

CONTACT * ***** ***** ***** acqb9p@r.postjobfree.com

Brooklyn, New York 34 76534 854

WORK EXPERIENCE

Gap, Inc Nov 2013 Present

Sales Associate

-Interact with my customers and make sure they get the help they need on sales floor

-Sometimes work the cash register and execute customer transactions

-Sometimes in charge of the fitting room making sure customers needs are taken care of

-When assigned to a specific department, I work quickly and efficiently-Make sure each customer gets the

attention they deserve

Nygard International Aug 2012 Jan 2013

Administrative Assistant

-Answered multi-line phones, distributed incoming and outgoing mail

-Ordered office supplies and stocked inventory

-Filed shipping tickets and other related documents

-Ordered lunch and attended to clients coming in for service

-Handled incoming, outgoing mail and inventory of office supplies

Nygard International April 2012 August 2012

Floor Supervisor

-Trained employees on how to communicate effectively with customers

-Opened, processed and closed assigned registers throughout the store daily

-Filed and prepared daily sales reports for Chairperson, Peter Nygard

-Submitted online orders and handled patient inquiries

-Reconciled transactions and executed exceptional customer service

Macys Jun 2011 Jan 2012

Sales Associate

-Opened/closed registers on Tommy Hilfiger and Tommy Bahama departments

-Handle all internal & external calls

-Made sure my department was looking impeccable at all times

-Translated and helped tourists who only spoke Spanish or Portuguese

-Assisted Visuals Manager with displays of all current merchandise

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EDUCATION

Psychology Sep 2012 May 2015

Hunter College

Bachelors of Arts in Psychology

INTERESTS

Archery with recurve bow, acrylic painting, Salsa, Merengue, Bachata dancing, gluten-free baking, working out,

volunteer work at Saint Augustine's Church in Park Slope

SKILLS

Proficient with Microsoft Office applications, Windows 98/2000/XP (Excel, Word, Power Point), SPSS software,

familiar with use of copiers, scanners and fax machines, fluent in Spanish, substantial interpersonal,

communication and organizational skills.

REFERENCES

References available upon request.

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