Cherie Marquart
- **** Meadow Lane Chesapeake Beach, MD 20732 ( 443-***-**** * *********@*****.***
Legal Secretary § Administrative Assistant
Qualifications Profile
Highly self-motivated and results-driven professional with more than 9 years providing high-performance customer service, medical emergency management, and administrative support in public services and the legal practice business. Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stressful work conditions. Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision. Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
•Legal Service Administration
•Crisis & Emergency Management
•Operations Management
•Emergency Medical Supplies Inventory Management
•Customer Service Management
•Service Support Administration
•Time Management
•Process/Workflow Improvement
•Continuous Quality Improvement
•Relationship Management (Customers, Patients, Public, Government, State Emergency Protocols, & Suppliers)
•Inter-Office/Agency Coordination
•Policies & Regulatory Compliance (i.e. OSHA, HIPAA, Court Rules, etc.)
•Staff Supervision & Training
•Office & Staff Administration
•Office Supplies Inventory
•Records & Document Management
•MS Word & ACS Court Docketing System
•Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Professional Experience
North Beach Volunteer Fire Department Chesapeake Beach, MD
EMT-B Jun 2014 – Present
Rapidly assess whether life threatening criteria was present and took immediate action. Maintain current knowledge of treatment protocols and response requirements. Interact with patients, families, hospital staff and the general public. Administer medications according to Maryland Protocols. Respond to dispatched emergency assignments quickly and safely. Perform basic and advanced patient assessments. Interpret limited histories and examine patients to identify underlying critical issues. Monitor patients for changes, and reviewed and revised plans accordingly. Inspect vehicle, medical supplies, and equipment during downtimes.
•Promoted team effort when working with dispatch center, public safety agencies, and care providers.
•Ensured compliance high standards of performance, including teamwork, communication, and compassion.
State Attorney's Office for Prince George's County Upper Marlboro, MD
Administrative Aide II Jan 2006 – Apr 2015
Prepared documents of highly specialized legal terminology and phrases used in the legal profession. Processed subpoenas for witnesses and police officers for court hearings. Established and maintained office files of attorneys' work products and reference materials. Responsible for entering and retrieving essential case data for processing Petitions/Detentions into ACS network. Monitored deadlines on all assigned juvenile arrest reports. Furnished factual information pertaining to pending and closed matters. Pulled and disseminated Juvenile Court Docket to Division Chief for assignment on a daily basis. Generated correspondence, reports and memoranda transcribed from machine dictation. Answered telephones, providing customer service to public, greeting clients, filing, opening and distribution of mail, faxing and photocopying. Requested for Production of Documents, Motions, Subpoenas, Notice of Depositions, Orders, and Affidavits for filing with various court jurisdictions in Maryland, Virginia and the District of Columbia. Drafted answers to Interrogatories, and Response to Request for Production of Documents.
•Managed Circuit Court and Juvenile case files appropriately, accurately documenting completion of all case related paperwork on case jackets
•Organized and indexed medical records and specials in compliance with discovery requests, including pleadings for trial preparation, including Summonses, Complaints, and Interrogatories.
•Researched inquiries from clients, interested parties, and attorneys regarding status of cases.
•Served 6 years as a legal secretary with working experience in Personal Injury Litigation and Auto Insurance Defense.
Education
MARYLAND FIRE AND RESCUE INSTITUTE
•Emergency Vehicle Operations La Plata, MD (2015)
•EMT-B Huntingtown, MD (2014)