Resume Of

KAY WILKINS

***** ***** ****** ***

Austin, TX 78739

512-***-**** cell

Email: acqay5@r.postjobfree.com

OBJECTIVE: To obtain a project management position and provide excellent customer service and deliverables within a human resources environment that has advancement potential and long-term employment. I am described as proactive, focused and goal-oriented.

EDUCATION:

Bachelor of Science: Geography – Resource Management & Environmental Studies - Southwest Texas State University, San Marcos, TX – May 2000 – GPA- 3.25

Certification: Basic Grant Writing I & II – Center for Professional Development – TLU Texas Leadership Institute seminars involving Economic Development/Special Events

Medical Terminology, Medical Coding, HIPAA (Certification from ACC)

SKILLS:

GIS – ArcView/GIS/Catalog Plexis Healthcare PCIS

ADP Payroll MS Access MS Excel

MS Outlook MS PowerPoint MS Project

MS Word MS Works Adobe Systems

HRIS MS Publisher QuatroPro/Filemaker Pro

CureMD Liberty Medical Quickbooks Pro

EXPERIENCE:

02/11 – Present Symtech Corporation, Dept. of Veterans Affairs FSC Austin/Waco, TX

HR Administrator/Assistant Program Manager

Assist the program manager in administration of the VAFSC Austin/Waco contract including management of over 120 employees:

Supervise staff and report to the Program Manager on issues regarding personnel

Provide interim leadership in Program Manager’s absence

Verify new hire documentation, perform employee orientation, benefits enrollment, compensation, training programs, and maintain employee records

HR support per all personnel issues involving processing payroll in Paycom

Timekeeping management and supervision

Maintain vacation and sick leave accruals

Provide EEO analysis and compliance, FMLA compliance, Worker’s Comp cases

Conduct and update performance reviews for personnel

Coding and verification of invoices for Accounts Payable

Administer policies and procedures and SOPs in conjunction with HR

Provide support to the VAFSC management support division staff and COTR for all contractual obligations

Conduct interviews for contractor position requirements; Conduct exit interviews

Resolve disputes, administer disciplinary measures, and terminate employees with follow-up documentation

Provide management and training to mailroom production and staff

Assist with business development strategies and production of RFPs

10/08 – 02/10 House Call Doctors Texas, Austin, TX

Team Lead - Patient Relations/Durable Medical Equipment (DME)

Management of DME and home health order processing team

Customer service liaison for Austin, Houston, and San Antonio patients

Liaison and coordinator for geriatric and disabled patients, providers, home health agencies, and DME companies.

Administered all medical equipment prescriptions to DME suppliers from standing orders, provider or home health orders.

Provided technical support on Medicare guidelines and insurance coverage.

Documentation specialist in coding Title XIX, Certificates of Medical Necessity and 485 plan-of-care certifications.

Provided ICD-9 diagnoses codes, CPT, HCPCS, and GO coding per billing.

07/07 – 07/08 PBS&J, Inc., Austin, TX (Contract)

Contracts Administrator Fulltime (40) hours per week

Program management directly supporting the Toll Operations Program Manager

Developed scopes, requirements, selection criteria and specifications for the procurement of goods and services for TxDOT’s toll programs including monitoring contractual compliance and auditability.

Developed manpower loading and prepared for and conducted contract negotiations with clients and sub-consultants. Prepared monthly billing for client.

Provided review and recommendations to TxDOT and worked with General Services Division to procure the required services.

Development and management of Inter-local agreements with other state agencies for services. Prepared and assembled marketing materials for promotion of TxTag sales.

Developed, edited, compiled and refined corporate proposals and RFQ’s.

Assisted with the development and tracking of operations budgets and schedules, work authorizations and purchase orders. Reviewed and commented on contract estimates/schedules.

10/03 – 06/07 - Village of Wimberley, Wimberley, TX

Assistant to City Administrator Fulltime (40) hours per week

Project manager for the City Administrator, City Council, and acted as staff liaison for the Village’s Transportation Advisory Board, Economic Development Board, Parks & Recreation Advisory Board, Budget, Investment, and Finance Committee, Water/Wastewater Advisory Board, and Planning & Zoning Commission.

Prepared grant documentation and proposal application process with Texas Parks & Wildlife Department for park development.

Grant research coordinator for future projects involving road improvements, water, and sewer facilities (CDBG’s, etc.).

Assisted in the creation of master plan and fundraising for Parks & Recreation and acted as construction coordinator for city park projects and acted as Parks Director for city park properties including oversight of the Blue Hole summer program.

Prepared and monitored contracts for compliance. Prepared RFQ documents.

Prepared and executed franchise agreement with solid waste disposal contractor.

Performed marketing research for Economic Development Plan and special event/transportation planning for rural city. Promoted tourism and sustainability studies.

Reviewed building plans for compliance of ordinances and assisted in areas of Public Works and Code Enforcement including preparation of building and sign permits and interaction with City Engineer and building inspectors.

Assisted in zoning application process and prepared/edited zoning maps.

Performed accounting and bookkeeping for payables, receivables, and payroll, payroll taxes and 1099’s, recruited and implemented employee benefits.

Assisted in preparing annual budget by gathering expenditure and revenue data.

1/01 – 12/01* Harding Environmental Science Engineering (MACTEC), Austin, TX Administrative/GIS Assistant Fulltime (40) hours per week

Prepared NEPA documentation. Made precertification entries into TXDOT to qualify company for bidding on highway design contracts.

Produced maps containing all environmental land use coverages by way of aerial photographs and USGS and county map data/shape files.

Performed accounting (accounts payable/receivable) and benefits administration duties for branch office.

* I resigned from this position because I needed to be caregiver of my 4-yr. old son as he battled leukemia however, lost the war.

3/90 – 12/98 Belcan Technical Services, Austin, TX – Project Manager/Acct. Exec. Fulltime (40) hours per week

Managed administrative functions of branch office including supervision of payroll, accounts payables, and employee benefits.

Recruiting activities included interview and placement of engineers and technicians within semiconductor businesses.

Acted as project manager onsite at Texas Instruments. Solicited new accounts with Dell Computer, State of Texas agencies, and hospitals. Maintained PR with clientele management. Conducted job fairs. Produced responses to RFP bids.

PROFESSIONAL REFERENCES

FOR

KAY WILKINS

Sam Watson Reigh Grosz Judy Hever

Mactec Oak Hill Technology Eurosoft, Inc.

Austin, Texas Austin, Texas Austin, Texas

acqay5@r.postjobfree.com acqay5@r.postjobfree.com acqay5@r.postjobfree.com

512-***-**** 512-***-**** 972-***-****

Steve Harrison – City Administrator

Village of Wimberley

Wimberley, Texas

512-***-****

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